Presentations
ANKLink®: The New Address Quality Tool

A 2005 National Customer Support Center presentation on the new ANKLink®, an enhancement to the 18-month NCOALink® product.

Applications/ Forms
Mail Processing Equipment (MPE) Processing Acknowledgement Form

The collection of information on this Processing Acknowledgement Form (PAF) is required by the Privacy Act of 1974. The United States Postal Service (USPS) requires that each NCOALink Mail Processing Equipment (MPE) Service Provider Licensee have a completed NCOALink MPE PAF for each of their NCOALink MPE customers prior to providing the NCOALink MPE service.

Contact Lists
02/01/2023
NCOALink® Full Service Provider Licensees

This document contains information about NCOALink® Full Service Provider Licensees.

Announcements
01/30/2023
Modifications to NCOALink® Licenses

This document provides information on modifications to NCOALink® licenses.

Fact Sheets
01/30/2023
Modifications to NCOALink® MPE Licenses and Supporting Documents (1/23/2023)

This document provides information on licenses and supporting documents for Mail Processing Equipment for NCOALink®.

Announcements
01/30/2023
Modifications to NCOALink® Licenses

This document provides information on modifications to NCOALink® licenses.

Contact Lists
01/26/2023
NCOALink® Certified Software Developers

This document contains contact information for NCOALink® Certified Software Developers.

Applications/ Forms
01/23/2023
Mail Processing Equipment (MPE) Data User License Agreement

This agreement licenses the use of the NCOALink Product with Mail Processing Equipment.

Applications/ Forms
01/23/2023
MPE Interface Distribution License Agreement

This agreement governs the distribution of licensee's certified NCOALink® mail processing equipment software interface.

Applications/ Forms
01/23/2023
MPE Developer License

This agreement licenses the development of software interfaces for the NCOALink® Mail Processing Equipment. 

Applications/ Forms
01/23/2023
NCOALink® Software Interface Distributor License Agreement v27 (1/23/2023)

The software agreement for NCOALink® governs the distribution of licensee's certified NCOALink® software interface.

Applications/ Forms
01/23/2023
NCOALink® End User License Agreement v27 (1/23/2023)

This agreement licenses the use of the NCOALink® product to an "End User Licensee".

Applications/ Forms
01/23/2023
NCOALink® Software Developer License Agreement v26 (1/23/2023)

This agreement licenses the development of software interfaces for the NCOALink® product.

Fact Sheets
01/23/2023
Licensing Fees

This document contains information about licensing fees for USPS® Licensed Products.

Applications/ Forms
01/23/2023
NCOALink® Limited Service Provider License Agreement v27 (1/23/2023)

This agreement licenses the use of the NCOALink® product to a "Limited Service Licensee".

Fact Sheets
01/23/2023
Licensing Fees

This document contains information about licensing fees for USPS® Licensed Products.

Applications/ Forms
01/23/2023
NCOALink® Full Service Provider License Agreement v33 (1/23/2023)

This agreement licenses the use of the NCOALink® product to a "Full Service Licensee".

User Guides
01/11/2023
NCOALink® Reports Master File Descriptions

This document provides a master document for the USPS® NCOALink® Product Reporting Requirements.

User Guides
01/11/2023
NCOALink® Reports Master File Descriptions

This document provides a master document for the USPS® NCOALink® Product Reporting Requirements.

Contact Lists
12/14/2022
MPE (Mail Processing Equipment) Service Provider Licensees

Marketing contact information for certified Mail Processing Equipment (MPE) licensees. 

User Guides
09/09/2022
NCOALink® Limited Service Provider Licensee Performance Requirements

The purpose of these performance requirements is to establish standard criteria of performance with which USPS® requires NCOALink® Limited Service Providers (“Licensees”) to comply.

User Guides
09/09/2022
NCOALink® Full Service Provider Performance Requirements

This document provides information on NCOALink® Full-Service provider licensee performance requirements.

User Guides
09/07/2022
MPE Data User Licensee Performance Requirements

This document defines the licensee performance requirements for NCOALink® data Mail Processing Equipment.

Contact Lists
08/10/2022
NCOALink® with ANKLink® Service Providers

This document provides a list of service providers and contact information for NCOALink® with ANKLink®. These service providers have 18 months of Change-of-address (COA) data from the USPS®. In addition, they inform mailers if a move has occurred in months 19 - 48, but do not provide the new address.

Contact Lists
08/10/2022
NCOALink® Limited Service Provider Licensees

This document provides a list of service providers and contact information for NCOALink®. These providers receive 18 months of change-of-address (COA) data on a weekly basis from the USPS®. For the full 48 months of COA data refer to the NCOALink Full Service Provider Licensees.

Fact Sheets
04/27/2022
NCOALink® End User Monthly Electronic Product Fulfillment (EPF) Schedule

This document provides information on the NCOALink® End User Monthly Fulfillment Schedule for EPF.

Contact Lists
03/29/2022
NCOALink® Licensed Interface Distributors

This document contains contact information for NCOALink® Licensed Interface Distributors.

Tech Guides
03/07/2022
NCOALink® User Technical Reference Guide

This document is a technical reference guide for NCOALink®.

Tech Guides
03/07/2022
NCOALink® User Technical Reference Guide

This document is a technical reference guide for NCOALink®.

Announcements
08/30/2021
NCOALink® Associated Costs and Fees

This document provides information on the associated costs and fees for NCOALink®.

Data Files
07/20/2021
NCOALink® Statistics

This spreadsheet includes NCOALink statistics from 2007-2019 by licensee type.

Data Files
07/20/2021
NCOALink® Statistics

This spreadsheet includes NCOALink statistics from 2007-2019 by licensee type.

User Guides
01/30/2020
Guide to Move Update

The Move Update standard is a means of reducing the number of mailpieces in a mailing that require forwarding or return by the periodic matching of a mailer’s address records with change-of-address orders received and maintained by the Postal Service.

User Guides
04/22/2019
NCOALink® End User Performance Requirements

The purpose of these performance requirements is to establish standard criteria of performance with which USPS® requires NCOALink® End User Licensees to comply.

User Guides
04/22/2019
NCOALink® Software Interface Distributor Performance Requirements

The purpose of these performance requirements is to establish standard criteria of performance that USPS® requires NCOALink Software Interface Distribution Licensees to comply with.

User Guides
04/22/2019
NCOALink® Software Developer Performance Requirements for Service Provider

This document provides information about the NCOALink® software developer performance requirements.

User Guides
04/22/2019
NCOALink® Software Developer Performance Requirements for End User

The purpose of these performance requirements is to establish standard criteria of performance that USPS requires NCOALink Software Developers (“Developers”) to comply with.

User Guides
12/20/2018
A Complete Guide to Processing PAFs

PROCESSING ACKNOWLEDGEMENT FORM (PAF) GUIDE United States Postal Service® Addressing and Geospatial Technology

User Guides
12/20/2018
A Complete Guide to Processing PAFs

PROCESSING ACKNOWLEDGEMENT FORM (PAF) GUIDE United States Postal Service® Addressing and Geospatial Technology

Applications/ Forms
05/31/2018
NCOALink® Compliance Testing Form

This document contains the compliance testing form for the NCOALink® product.

Applications/ Forms
05/31/2018
NCOALink® Compliance Testing Form

This document contains the compliance testing form for the NCOALink® product.

User Guides
05/30/2018
MPE DEV SPR: MPE Software Developer Software and Hardware Performance Requirements

This document defines software and hardware performance requirements for NCOALink® Mail Processing Equipment.

Tech Guides
03/02/2018
Advertising Technical Guide

Advertising technical guide for licensed products.

User Guides
03/02/2018
Trademarks

Registration and Trademarks of USPS.

Tech Guides
03/02/2018
Advertising Technical Guide

Advertising technical guide for licensed products.

User Guides
02/28/2018
NCOALink® Software Interface Distributor Certification Procedures

This document provides information on NCOALink® Software Interface Distribution Certification procedures.

Applications/ Forms
02/28/2018
NCOALink® End User Certification Procedures

An End User is a licensee that uses the NCOALink® Product to update mailing lists for its own mailings.

Applications/ Forms
02/28/2018
NCOALink® Software Developer Certification Procedures

This document describes the process for a Developer to qualify for a license and certify an NCOALink software interface.

Applications/ Forms
02/28/2018
Continuity of Operations Site Certification Procedures (PDF)

This document provides a guide for NCOALink® continuity of site certification.

Applications/ Forms
02/28/2018
Licensing and Certification Key Personnel Form for NCOALink®

This document contains the Licensing and Certification Key Personnel Form for NCOALink®.

Applications/ Forms
02/28/2018
Licensing and Certification Key Personnel Form for NCOALink®

This document contains the Licensing and Certification Key Personnel Form for NCOALink®.

Applications/ Forms
02/28/2018
Service Provider Certification Procedures

This document provides NCOALink® Full and Limited Service Providers Definitions and Certification Procedures.

Applications/ Forms
02/27/2018
Mail Processing Equipment (MPE) Interface Distribution Certification Procedures

The following material describes the process for an Applicant to qualify for a license to distribute NCOALink Mail Processing Equipment (MPE) software.

Applications/ Forms
02/27/2018
Mail Processing Equipment (MPE) Software Interface Certification Procedures

The following material describes the process for an Applicant to qualify for a license and certify an NCOALink MPE software interface.

User Guides
02/27/2018
Mail Processing Equipment (MPE) Interface Distribution Licensee Performance Requirements

The purpose of these performance requirements is to establish standard criteria of performance that USPS requires NCOALink Mail Processing Equipment (MPE) Software Interface Distribution Licensees to comply with.

Applications/ Forms
02/27/2018
Mail Processing Equipment (MPE) Data User Certification Procedures

This document contains NCOALink® Data User Mail Processing Equipment Certification procedures.

Announcements
11/22/2017
Updated EPF Monthly Fulfillment (November 20, 2017)

An Update to the NCOALink® End User EPF Monthly Fulfillment Schedule

Announcements
07/21/2017
Announcements
05/02/2017
Announcements
05/02/2017
Announcements
03/03/2017
Announcements
02/14/2017
Announcements
02/06/2017
Updated EPF End User Monthly Fulfillment Schedule (February 6, 2017)

Attached is an updated monthly NCOALink Electronic Product Fulfillment (EPF)

Announcements
12/19/2016
Licensing Announcement: Reminder on SHA-256 Conversion

As a reminder, the USPS has begun the conversion of its licensed products from SHA‐1 to SHA‐256. This conversion is based on an OIG (Office of Inspector General) recommendation to transition USPS Licensed Products to a more secure algorithm to comply with current USPS security policies.

FAQs
09/26/2016
Move Update Compliance for Non-U.S. Mailers FAQs

The U.S. Postal Service® has gathered some common questions asked by foreign mailers.

Release Notes
09/01/2016
Reminder on the importance of Completing the PAF Accurately

It has come to the attention of the USPS® that some companies that are acting as Broker‐Agents for NCOALink® services are not completing the NCOALink Processing Acknowledgement Form (PAF) accurately.

Release Notes
08/26/2016
Updated REST Web Services Documentation

The Electronic Product Fulfillment (EPF) REST Web Services document has been updated to include both USPS® and Akamai server calls.

Fact Sheets
07/01/2016
Clarification to the Move Update Standard

This document contains information on the Move Update standards.

Fact Sheets
06/24/2016
Licensing Announcement: Instructions on Submitting MPE Audit Test Decks for Grading

Reminder! All NCOALink® MPE Data User Licensees are required to return test answer files via Electronic Product Fulfillment (EPF).

Fact Sheets
05/25/2016
Licensing Announcement: Reminder on Processing NCOALink® MPE Audit Test Decks

A reminder for NCOALink® licenses to use current live ZIP+ 4 data when processing MPE audit decks.

Applications/ Forms
05/20/2016
NCOALink® and Mail Processing Equipment (MPE) User License Agreement

This agreement licenses the use of the NCOALink® product with Mail Processing Equipment.

Announcements
05/13/2016
Licensing Announcement: Updated NCOALink® MPE Performance Requirements

This document provides a licensing announcement for the updated NCOALink® MPE performance requirements.

Announcements
04/19/2016
Licensing Announcement: Zero Table Issues

Information as of April 19, 2016 concerning issues with the Zero Table for National Change of Address (NCOALink®) Mail Processing Equipment (MPE) Data Users. 

Announcements
04/15/2016
Reminder on Updated MPE Testing Requirements

This document provides updated MPE Testing Requirements.

Publications
03/07/2016
Domestic Mail Manual (DMM®) 509: Address Information System Products

Address Management provides services that enable customers to manage thequality of their mailing lists while maximizing the Postal Service's ability to efficiently deliver mail.

Fact Sheets
01/26/2016
Mail Processing Agent Required Text

This document provides information on the NCOALink® Full-Service Provider Mail Processing Agent Package.

Fact Sheets
01/26/2016
Service Provider Required Text Document

This document is a required text document for the NCOALink® Service Provider and the mailing list owner.

Fact Sheets
01/26/2016
Combined Required Text Documents (RTD)

This document contains the specified required documents for NCOALink®.

User Guides
01/26/2016
NCOALink® Software Interface Distributor Required Text Document

This document contains the required text for NCOALink® Software Interface Distribution.

Fact Sheets
01/26/2016
Mail Processing Equipment (MPE) Data User Required Text Document

This document is a required text document for NCOALink Mail Processing Equipment Service Provider data users.

Announcements
01/26/2016
Licensing Announcement: Issue with Downloading Both SHA-1 and SHA-256 Products on Electronic Product Fulfillment (EPF)

This announcement details an issue with downloading both the SHA‐1 and SHA‐256 versions of the products using the SOAP Web Services (ColdFusion).

Fact Sheets
01/26/2016
Mail Processing Equipment (MPE) Interface Distribution Required Text Document

This document is a software interface distribution required text document for NCOALink Mail Processing Equipment Licensees.

Fact Sheets
01/26/2016
Full and Limited Service Provider NCOALink® with ANKLink® Required Text Document

Required text document for Full and Limited Service providers of NCOALink and ANKLink.

Announcements
01/07/2016
Licensing Announcement: SHA-256 Products on Electronic Product Fulfillment (EPF)

To comply with the recommendations from the December 2014 Office of Inspector (OIG) audit of the NCOALink® program, the USPS® will begin the transition from SHA‐1 to SHA‐256 technology as the method for data encryption.

Announcements
11/27/2015
Licensing Announcement: NCOALink® Name Presentation

This announcement provides suggestions to assist in the presentation of names on mailing lists and mailpieces.

Announcements
11/05/2015
Licensing Announcement: Clarification to Addresses on NCOALink® PAFs

In an effort to help clarify the PO Box address issues when the physical street is not provided or not valid on the ZIP + 4® database, this announcment provide guidelines to follow.

Announcements
09/14/2015
Licensing Announcement: Addresses on NCOALink® PAFs

As a reminder, all parties signing NCOALink Processing Acknowledgement Forms (PAFs) must provide a physical street address.

Announcements
08/07/2015
Licensing Announcement: NCOALink® Onsite Reviews

In a coordinated effort that began in December 2014, the Licensing and Certification Department and United States Postal Inspection Service (USPIS) have teamed up to conduct NCOALink onsite reviews at Licensees’ site locations.

Announcements
06/02/2015
NCOALink® Pricing Letter

This announcement indicates a change in NCOALink licensing fees.

Announcements
06/02/2015
NCOALink® MPE Pricing Letter

This announcment indicates a change in NCOALink Mail Processing Equipment licensing fees.

Fact Sheets
05/05/2015
Move Update at a Glance

Mailers who claim presorted or automation prices for First-Class Mail® or Standard Mail® must comply with the Move Update requirements using one of the approved address hygiene methods.

Announcements
10/01/2014
NCOALink® Weekly & EU Monthly Fulfillment

This document provides the weekly and monthly fulfillment for the NCOALink® product.

Presentations
03/15/2014
Postal Customer Council (PCC) Workshop: NCOA vs. ACS™: Which is Best?

This presentation provides a comparison of both NCOA and ACS.

Announcements
03/14/2014
Licensing Announcement: Reminder on Electronic Product Fulfillment (EPF) Server Migration

As a reminder, the Electronic Product Fulfillment (EPF) website will be migrated to a new server Saturday, March 15.

Announcements
11/19/2013
Licensing Announcement: Reminder on NCOALink® Weekly Product Updates via Electronic Product Fulfillment (EPF)

This licensing announcement is a reminder that weekly product updates for NCOALink are posted each Monday.

Quick Service Guides
10/08/2013
Alternative Processing Acknowledgement Form (PAF) Renewal Policy

The Alternative PAF renewal policy serves as an option to the existing PAF renewal policy.

Announcements
05/17/2013
Licensing Announcement: Reminder on Electronic Product Fulfillment (EPF) for Large Files Beta Test

This licensing announcement serves as a reminder that the EPF for Large Files beta test concludes on Saturday, June 15, 2013.

Announcements
02/25/2013
Licensing Announcement: NCOALink® Reporting Reminder

This licensing announcement covers new changes to NCOALink reporting compliance.

Announcements
02/25/2013
Licensing Announcement: NCOALink® Reporting Requirements

Effective with the March 2013 reports, the USPS® will be validating the Monthly NCOALink reports for accuracy.

Announcements
02/22/2013
Electronic Product Fulfillment (EPF) for Large Files

As an effort to provide a more efficient method for USPS® product fulfillment, the USPS is seeking beta testers for a new electronic product fulfillment service.

Announcements
01/11/2013
Licensing Announcement: NCOALink® Pricing Changes Reminder

This licensing announcement serves as a reminder, effective January 27, most of the NCOALink licensing fees will change.

Announcements
01/11/2013
Licensing Announcement: NCOALink® MPE Pricing Changes Reminder

This licensing announcement serves as a reminder that the NCOALink Mail Processing Equipment (MPE) licensing fees will change on January 27, 2013.

Announcements
12/07/2012
Licensing Announcement: NCOALink® MPE Price Change

As a result of the USPS® Domestic and International Mailing Services Price Change, effective January 27, 2013, the NCOALink Mail Processing Equipment (MPE) licensing fees will change.

Announcements
12/07/2012
Licensing Announcement: NCOALink® Price Change

As a result of the USPS® Domestic and International Mailing Services Price Change, effective January 27, 2013, the NCOALink licensing fees will change.

Announcements
09/07/2012
Licensing Announcement: NCOALink® Product Release #1044

It has been determined that delivery of NCOALink product release# 1044, that was shipped Tuesday, September 5, has been delayed.

Quick Service Guides
06/21/2012
Checklist for Mail Processing Equipment (MPE) Certification

This document contains the checklist for MPE certification approval.

Announcements
05/07/2012
Licensing Announcement: PAF Requirements Reminder

As a reminder, NCOALink® and FASTforward® licensees are required by their license agreements to acquire a Processing Acknowledgement Form (PAF) for each of their customers.

Fact Sheets
05/03/2012
Mail Processing Equipment (MPE) Processing Acknowledgement Form (PAF) Requirements

This document pertains to MPE Data Users; MPE Licensees who elect to return an electronic file to customers; and End Users processing in the WAN (cloud) environment.

Announcements
04/26/2012
Licensing Announcement: Issues with NCOALink® 48-Month Hash Data

The NCOALink® hash data product (release# 1025) contains the previous release’s data.

Announcements
12/21/2011
Licensing Announcement: NCOALink® Price Changes

As a result of the USPS Domestic and International Mailing Services Price Change, effective January 22, 2012, the NCOALink® licensing fees will change.

Applications/ Forms
04/22/2011
Combined NCOALink® Processing Acknowledgement Form

Processing form that collects information required by each NCOALink® licensee for each of their NCOALink® customers before providing service.

Announcements
02/01/2011
NCOALink® Pricing Changes

Effective April 17, 2011, most of the NCOALink® licensing fees will change.

Announcements
06/30/2010
Licensing Announcement: NCOALink® Release Number 930

The NCOALink® data fulfillment received this week was labeled with the incorrect release number.

Announcements
05/24/2010
Retraction Notice Regarding NCOALink® Release Number 925

The notice regarding NCOALink® release number 925, which was originally sent on Thursday, May 20, has been retracted.

Announcements
05/20/2010
NCOALink® Release Number 925

Regarding NCOALink® release number 925, there will be no additional moves out of ZIP™ codes that begin with ‘00’ and ‘33.’ This release is scheduled to be mailed the week of May 24.

Release Notes
01/04/2010
Licensing Announcement: Loading NCOALink® Updates

Effective immediately, current data updates to the NCOALink® Product shall be installed no later than five (5) business days after receipt.

Release Notes
11/20/2009
FASTforward®/LPE and NCOALink® MPE Annual Audit

Recently FASTforward®/LPE and NCOALink® MPE Data User Licensees were notified that MASS™ Cycle N has been deferred until August 1, 2011 and their MASS certification is valid through July 31, 2011.

Announcements
11/06/2009
NCOALink® Data Release #897

The NCOALink® data contained in data release #897 will include fewer records due to the expired records rolling off of the database.

Applications/ Forms
11/04/2009
Mail Processing Agent NCOALink® Processing Acknowledgement Form

This is an NCOALink® Processing Acknowledgement form for the Mail Processing Agent.

Announcements
05/20/2009
NCOALink® Reporting and Technical Changes Required

The following changes were established during the NCOALink® Developer meetingheld in December 2008.  These requirements should be implemented by all users byOctober 1, 2009.

Release Notes
05/04/2009
NCOALink® Enhancement Advisement

In the continuing effort to provide greater value and product improvement, the US Postal Service® is pleased to announce the enhancement of the NCOALink® product with the inclusion of approximately two million additional change-of-address records.

Applications/ Forms
02/26/2009
Service Provider Processing Acknowledgement Form (PAF)

This document is an NCOALink® processing acknowledgement form.

Fact Sheets
01/26/2009
Release Notes
12/19/2008
NCOALink® Foreign Processing

The NCOALink® Full (section 4.4) and Limited Service (section 4.3) Provider License Agreements state the following: “Licensee agrees that it violates this Agreement to provide Services to an Entity located or operating outside of the Territory or using the Updated Mailing Lists outside of the Territory.”

Presentations
12/10/2008
Release Notes
11/21/2008
Reporting Compliance: NCOALink® Monthly Reports (November 21, 2008)

Sections 9.6 (Full Service Provider), 8.6 (Limited Service Provider), 8.1 (End User Mailer) and 11.4 (MPE Provider) of the NCOALink® Licensee Performance Requirements state that the monthly reports are due by the 7th calendar day of the month.

Release Notes
11/07/2008
Service Provider PAF and RTD

The NCOALink® Processing Acknowledgement Form has been updated to reflect the addition of the alternate PAF method.

Applications/ Forms
04/22/2008
ANKLink® Request Form

This document contains the request form for the ANKLink® product.

Presentations
04/22/2008
Move Update: Are You In Compliance?

This presentation from March 2005 National Postal Forum (NPF) on move update compliance.

Release Notes
02/15/2008
Licensing Announcement: USPS® NCOALink® Full and Limited Service Licensees

This document contains announcements concerning NCOALink® product fulfillment for the week of February 18, product fulfillment schedule changes, and usage of current NCOALink PAFs.

Announcements
02/01/2008
February 1, 2008 Licensing Announcements

This is an announcement concerning the centralized email account and the proper use of the term ‘Intelligent Mail®.’

Fact Sheets
07/01/2003
NCOALink® Federal Register Notice

This document is a Federal Register notice for NCOALink® product.