USPS Informed Delivery eDoc Technical Support for Mailers
This page contains information about Informed Delivery Campaigns and submitting them through eDoc to PostalOne! via Mail.dat or Mail.XML. This is for mailers, mail service providers, and other technical support involved in setting up mailings to create Informed Delivery Campaigns via PostalOne!
Mailers, Mail Service Providers
First Class Mail
This page contains the documentation for onboarding of new mailers and mail service providers in the use of Mail.dat and Mail.XML PostalOne! submissions containing Informed Delivery Campaign data through eDoc submission.
USPS Informed Delivery eDoc Support Mailer Guides
Mailer onboarding and guides for testing and setting up Informed Delivery campaigns through Mail.dat and Mail.XML via eDoc submission to PostalOne!
This is the Mailer Onboarding Guide for Informed Delivery Campaigns.
This is the mailer guide for creating campaigns via Mail.dat and submitting them to PostalOne! via eDoc submission.
This is a guide for submitting campaigns to PostalOne! via Mail.
USPS Mail.dat Technical Specification
USPS Mail XML Tech Spec Postage Payment and Reporting (eDoc)
Informed Delivery eDoc Promotion Information
Resource documents for promotions involving Informed Delivery Campaigns
Detailed technical information important to successfully claiming the Informed Delivery Promotion when submitting eDoc jobs to PostalOne!
New - The ID Promotion office has updated its policy on the submission of hard copy mailpiece(s); we are no longer requiring the submission of a hard copy mailpiece(s) to the BMEU. We are now requiring mailers to keep sample of the hard copy mailpiece(s) for 60 days after the end of campaign (for 2021 ID Promotion that will be January 2022), in case there is a need to audit the mailpiece(s).
The new Promotions 2021 document pertaining to registering, mailing submissions, mail acceptance.
If you are having trouble with your Informed Delivery Promotion discount not applying to postage, please utilize this checklist.