USPS Informed Delivery eDoc Technical Support for Mailers
This page contains information about Informed Delivery Campaigns and submitting them through eDoc to PostalOne! via Mail.dat or Mail.XML. This is for mailers, mail service providers, and other technical support involved in setting up mailings to create Informed Delivery Campaigns via PostalOne!
Mailers, Mail Service Providers
First Class Mail
This page contains the documentation for onboarding of new mailers and mail service providers in the use of Mail.dat and Mail.XML PostalOne! submissions containing Informed Delivery Campaign data through eDoc submission.
USPS Informed Delivery eDoc Support Mailer Guides
Mailer onboarding and guides for testing and setting up Informed Delivery campaigns through Mail.dat and Mail.XML via eDoc submission to PostalOne!
This is the Mailer Onboarding Guide for Informed Delivery Campaigns.
This is the mailer guide for creating campaigns via Mail.dat and submitting them to PostalOne! via eDoc submission.
This is a guide for submitting campaigns to PostalOne! via Mail.
USPS Mail.dat Technical Specification
USPS Mail XML Tech Spec Postage Payment and Reporting (eDoc)
Informed Delivery eDoc Promotion Information
Resource documents for promotions involving Informed Delivery Campaigns
The new Promotions 2021 document pertaining to registering, mailing submissions, mail acceptance.
During postage statement submission if the Informed Delivery Promotion discount is not applied, the attached document provides instruction to mailers about troubleshooting issues and how to escalate requests.