USPS Informed Delivery PostalOne! eDoc Technical Support for Mailers
This page contains information about eDoc submission of Informed Delivery Campaigns through PostalOne! using Mail.dat or Mail.XML. This is for mailers, mail service providers, and any other technical support roles involved in setting up mailings to create Informed Delivery Campaigns via PostalOne! at the time the mailing is entered/submitted.
Mailers, Mail Service Providers
First Class Mail
Standard Mail
Description
This page contains the documentation for onboarding of new mailers and mail service providers in the use of Mail.dat and Mail.XML PostalOne! submissions containing Informed Delivery Campaign data through eDoc submission.
USPS Informed Delivery eDoc Support Mailer Guides
Mailer onboarding and guides for testing and setting up Informed Delivery campaigns through Mail.dat and Mail.XML via eDoc submission to PostalOne!
06/28/2022
Informed Delivery Mailer Onboarding Guide
This is the Mailer Onboarding Guide to assist in the initial set up to submit Informed Delivery Campaigns via eDoc in the CAT (Customer Acceptance Testing) environment.
06/13/2025
Informed Delivery Mail.dat Mailer Guide
This is a mailer guide for creating campaigns via PostalOne! through Mail.dat eDoc submission.
06/13/2025
Informed Delivery Mail.XML Mailer Guide
This is a guide for submitting campaigns to PostalOne! via Mail.
03/20/2024
Informed Delivery Create Campaign Use Case for Mailers
This user guide provides a summary of use cases for Informed Delivery interactive campaigns through the Mail.dat file format via PostalOne!® Electronic Documentation (eDocs).
08/17/2023
Informed Delivery Promotion eDoc Embedded Campaign Types and Threshold Validations
This document outlines the different campaign types embedded through PostalOne! eDoc and a summary of the threshold validations for each when participating in the Informed Delivery Promotion.
Informed Delivery Saturation Campaign Technical Guides
08/17/2023
Informed Delivery Saturation Campaign Mailer Guide
This guide outlines the requirements for participating in and submitting Saturation Campaigns via PostalOne! eDoc (Mail.dat) during the Informed Delivery Promotion.
08/17/2023
08/17/2023
Informed Delivery Saturation eDoc Scenarios
This document contains scenarios for Saturation Campaign mailings.
USPS Informed Delivery Resource Documents
05/10/2021
07/01/2022
07/01/2022
05/01/2023
Informed Delivery Mail.dat Fact Sheet
This is a fact sheet for how to submit campaign data using Mail.dat eDoc via PostalOne!
05/01/2023
Informed Delivery Mail.XML Fact Sheet
This is a fact sheet for how to submit campaign data using Mail.
USPS Mail.dat Technical Specification
06/10/2025
12/03/2024
06/14/2024
12/12/2023
06/21/2023
USPS Mail.XML Tech Spec Data Distribution (DD)
06/10/2025
11/15/2024
06/14/2024
12/12/2023
06/09/2023
Informed Delivery Promotion PostalOne! eDoc Information
Resource documents for promotions involving Informed Delivery Campaigns and the claiming of the Informed Delivery Promotion.
09/19/2023
2024 Informed Delivery Guidebook
The 2024 Informed Delivery Guidebook provides you all the details you need to know in order to successfully participate in this promotion.
05/07/2024
2024 Informed Delivery Promotion Technical Implementation-v4.3
This document outlines the technical requirements needed to successfully claim the Informed Delivery discount through PostalOne! eDoc.
Informed Delivery Saturation Campaign Technical Guides
08/17/2023
Informed Delivery Saturation Campaign Mailer Guide
This guide outlines the requirements for participating in and submitting Saturation Campaigns via PostalOne! eDoc (Mail.dat) during the Informed Delivery Promotion.
08/17/2023
08/17/2023
Informed Delivery Saturation eDoc Scenarios
This document contains scenarios for Saturation Campaign mailings.
Contact
Contact USPSInformedDeliveryeDoc@usps.gov to learn more about submitting campaigns via PostalOne! eDoc submission.