USPS Informed Delivery eDoc Technical Support for Mailers

This page contains information about Informed Delivery Campaigns and submitting them through eDoc to PostalOne! via Mail.dat or Mail.XML. This is for mailers, mail service providers, and other technical support involved in setting up mailings to create Informed Delivery Campaigns via PostalOne!

Mailers, Mail Service Providers

First Class Mail

First Class Mail

Standard Mail

Standard Mail

Description

This page contains the documentation for onboarding of new mailers and mail service providers in the use of Mail.dat and Mail.XML PostalOne! submissions containing Informed Delivery Campaign data through eDoc submission.

USPS Informed Delivery eDoc Support Mailer Guides

Mailer onboarding and guides for testing and setting up Informed Delivery campaigns through Mail.dat and Mail.XML via eDoc submission to PostalOne!

Tech Guides
04/30/2021
Informed Delivery Mailer Onboarding Guide

This is the Mailer Onboarding Guide for Informed Delivery Campaigns.

Tech Guides
04/30/2021
Informed Delivery Mail.dat Mailer Guide

This is the mailer guide for creating campaigns via Mail.dat and submitting them to PostalOne! via eDoc submission.

Tech Guides
04/30/2021
Informed Delivery Mail.XML Mailer Guide

This is a guide for submitting campaigns to PostalOne! via Mail.

USPS Mail.dat Technical Specification

Technical Specifications
07/13/2021
Mail.dat Technical Specifications R53.0.0.0 (Version 3)

This document contains information pertaining to Mail.

USPS Mail XML Tech Spec Postage Payment and Reporting (eDoc)

Informed Delivery eDoc Promotion Information

Resource documents for promotions involving Informed Delivery Campaigns

Program Requirements
03/16/2020
Program Requirements
11/13/2020
2021 Promotions General Participation Guide

The new Promotions 2021 document pertaining to registering, mailing submissions, mail acceptance. 

Fact Sheets
08/28/2019
Informed Delivery Promotion - Issues Escalation

During postage statement submission if the Informed Delivery Promotion discount is not applied, the attached document provides instruction to mailers about troubleshooting issues and how to escalate requests.

USPS Informed Delivery Resource Documents

USPS Mail XML Tech Spec Data Distribution (DD)

Technical Specifications
07/13/2021
Mail.XML Technical Specifications R53.0.0.0 (Version 2)

This document contains information pertaining to Mail.

Contact

Contact USPSInformedDeliveryeDoc@usps.gov to learn more about submitting campaigns via PostalOne! eDoc submission.