Service Standards

Service Standards are officially defined as "A stated goal for service achievement for each mail class." A Service Standard represents the level of service that the USPS^® strives to provide to customers. These standards are considered to be one of the primary operational goals, or benchmark against which service performance is compared in various measurement systems.

To view the Service Standards Map, please click here

To view more information on the new Service Standards, please click here

Featured Resources

3D Base Service Standard Directory

Supplemental Service Standard Directory

Combined Service Standard Directory

Destination Entry Service Standard Directory

Package Critical Entry Times

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Service Standards

Featured Resources

Service Standards File Layouts/Release Notes

3D Base Service Standard Directory

3D Base Service Standard Directory

Supplemental Service Standard Directory

Supplemental Service Standard Directory-FCM

Supplemental Service Standard Directory-GAH

Supplemental Service Standard Directory-GAL

Supplemental Service Standard Directory-MKT

Supplemental Service Standard Directory-PER

Supplemental Service Standard Directory-PFC

Supplemental Service Standard Directory-PKG

Supplemental Service Standard Directory-PRI

Combined Service Standard Directory

Combined Service Standard Directory-FCM

Combined Service Standard Directory-GAH

Combined Service Standard Directory-GAL

Combined Service Standard Directory-MKT

Combined Service Standard Directory-PER

Combined Service Standard Directory-PFC

Combined Service Standard Directory-PKG

Combined Service Standard Directory-PRI

Destination Entry Service Standard Directory

Destination Entry Service Standard Directory

Package Critical Entry Times

Package Entry Time by Facility

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