Informed Delivery API (Application Programming Interface)

This page contains information on the ID (Informed Delivery) API, which is an Application Programming Interface available for use by external integrators to communicate with the Informed Delivery application.  The ID API provides Mailers and Shippers with the ability to integrate directly with the Informed Delivery application so they can manage interactive Informed Delivery campaigns for both Mail and Packages through their front-end applications.  

The Informed Delivery API can be accessed with Business Customer Gateway (BCG) credentials that have been granted access to the ID API. 

If interested in using the Informed Delivery API, please contact USPSInformedDeliveryAPI@usps.gov to request an onboarding session.  Access to the Informed Delivery API will be granted once the onboarding has taken place and testing has been successfully completed in the CAT (Customer Acceptance Testing) environment. 

Mailers and Shippers interested in using API integration for Informed Delivery Campaign Management

Software Developer

Software Developer

Description

The Informed Delivery API provides shippers and mailers with the ability to integrate directly with the Informed Delivery application, which allows for  more automated management of Informed Delivery campaigns. 

Integrators can build in-house, front-end solutions that integrate directly with the ID API.  This allows integrators to build solutions that are customized to meet their clients needs. 

Informed Delivery API Release 4.3 - March 2023

This is documentation for the Informed Delivery API. It contains the Technical Specifications Guide, XML Schemas and Release Notes for the 4.3 release deployed on 3-30-2023.

Technical Specifications
03/21/2023
Informed Delivery API XML Schemas-Release 4.3_v4.2.0 3-30-2023

This is a ZIP file of the XML schemas for the 4.3 release of the Informed Delivery API.

Tech Guides
12/21/2023
Informed Delivery API Technical Specifications v4.2.3

Technical Specs are based on v4.2.0 of the XML schemas.

Release Notes
03/21/2023
Informed Delivery API Release Notes 4.3_3-30-2023

Release notes for the newest update and release of the Informed Delivery API - Release 4.3.

Informed Delivery API Release 4.1.0 - September 2022

This is documentation for the Informed Delivery API. It contains the Technical Specifications Guide, XML Schemas and Release Notes for the 4.1.0 release.

Release Notes
09/07/2022
ID API Release Notes v4.1.0_9-1-2022

Release notes for the newest update and release of the Informed Delivery API v.4.1.0.

Tech Guides
09/07/2022
Informed Delivery API Technical Specifications v4.1.0 9-1-2022

This is the Technical Specifications guide for the Informed Delivery API - Release 4.1.0 on 9/1/2022

Technical Specifications
09/07/2022
Informed Delivery API XML Schemas-Release 4.1.0_9-1-2022

This is a ZIP file of the XML schemas for the 4.1.0 release of the Informed Delivery API.

Informed Delivery API Release 4.0.1 - June 2022

This is documentation for the Informed Delivery API. It contains the Technical Specifications Guide, XML Schemas and Release Notes for the 4.0.1 release.

Tech Guides
06/01/2022
Informed Delivery API Technical Specifications v4.0.1 6-1-2022

This is the Technical Specifications guide for the Informed Delivery API - Release 4.0.1

Technical Specifications
06/01/2022
Informed Delivery API XML Schemas-Release 4.0.1_6-1-2022

This is a ZIP file of the XML schemas for the 4.0.1 release of the Informed Delivery API.

Release Notes
06/01/2022
ID API Release Notes v4.0.1 6-1-2022

Release notes for the newest update and release of the Informed Delivery API v.4.0.1.

Contact

For more information on getting started with Package Campaigns and general information on the Shipper Campaign Portal (SCP) and reporting, contact USPSInformedDeliveryCampaigns@usps.gov. 

For more information on using the Informed Delivery API, contact USPSInformedDeliveryAPI@usps.gov.