Facility Access and Shipment Tracking (FAST®)

The Facility Access and Shipment Tracking (FAST®) system allows mailers to provide advanced notification of drop shipment and origin entered mailings into postal facilities. FAST provides business mail owners, preparers, and schedulers enhanced visibility of their scheduled mailings at each facility. To make an appointment, log in to your FAST account.

Who is FAST for?

FAST is for business mail owners, preparers, and schedulers.

First Class Mail

First Class Mail

Periodicals

Periodicals

Standard Mail

Standard Mail

Description

FAST provides a single, integrated customer service and product visibility for all mail classes. With FAST, mailers are able to track their shipments, receive advanced notification of redirections, submit and manage recurring appointment requests online, and have joint scheduling capabilities.

FAST interfaces with a number of systems to improve visibility for both Postal and customer users. Surface Visibility is used to collect real-time data by scanning shipments as they move through the appointment closeout process. Surface Visibility is one of several systems that that is utilized on the dock to provide appointment closeout information.

For more information, visit the FAST website. To make a FAST appointment, log in to your account.

To access FAST, customers must register through the Business Customer Gateway.

Featured Resources

Presentations
04/01/2011
FAST® Overview

This presentation gives a detailed overview of the Facility Access and Shipment Tracking system including all of its components.

Data Files
01/01/2014
FAST® Origin Entry Facilities

This origin entry spreadsheet lists all origin entry facilities as of January 2014.

Contact Lists
01/23/2017
FAST®: Facility Contact List

Get the latest contact information for USPS FAST® facility members!

User Guides
11/01/2011
FAST®: Customer User Guide (Origin Entry)

This guide describes how to use the FAST Origin Entry functions.

User Guides
11/01/2011
FAST® Customer User Guide (Drop Ship)

This guide describes how to use the FAST functions.

Contact Lists
11/06/2015
FAST® Escalation Procedures

Important contact information for FAST®, including the Help Desk and who to contact in the event of local facility Drop Shipment issues. 

FAST® Release Notes

Release Notes
10/21/2018
PostalOne! R47.4.1.0 & FAST R39.2.0.0 Pre-Release Notes Change 2.0 (Posted 10-11-2018)

On Sunday, October 21, 2018 from 3 AM CT to 9 AM CT, the United States Postal Service will deploy the following system release

Fact Sheets
08/24/2014
FAST® Known Issues v28 Implementation

This document outlines released issues for the Facility Access and Shipment Tracking® system.

Release Notes
03/06/2012
FAST® Release Notes v20.0 Implementation

The FAST 20.0.0 Release will be deployed April 2012. Any changes to the Pre-Release Notes are noted in this document and also in Appendix A (when applicable).

Release Notes
01/22/2012
FAST® Release Notes v19.1 Implementation

The FAST 19.1 Release will be deployed on January 22, 2012. Any changes to the Release Notes are outlined in this document and also in Appendix A (when applicable).

Release Notes
01/08/2012
FAST® Release Notes v19.0 Implementation

The FAST 19.0 Release will be deployed on January 8, 2012. Any changes to the Release Notes are outlined in this document and also in Appendix A (when applicable).

Release Notes
11/06/2011
FAST® Release Notes v18.0 Implementation

The FAST 18.0.0 Release will be deployed on November 6, 2011. Any changes to the Release Notes are noted in this document and also in Appendix A (when applicable).

Release Notes
06/26/2011
FAST® Release Notes v17.0 Implementation

The FAST 17.0.0 Release was deployed on June 26, 2011. Any changes to the Release Notes are noted in this document and also in Appendix A (when applicable).

Release Notes
05/01/2011
FAST® Release Notes v16.0.1 Implementation

The FAST 16.0.1 Release was deployed on May 1, 2011. Any changes to the Release Notes are noted in this document and also in Appendix A (when applicable).

Release Notes
04/17/2011
FAST® Release Notes v16.0 Implementation

The FAST 16.0.0 Release was deployed on April 17, 2011. Any changes to the Release Notes are noted in this document and also in Appendix A (when applicable).

Release Notes
01/23/2011
FAST® Release Notes v15.3 Implementation

The FAST 15.3.0 Release was deployed on January 23, 2011. Any changes to the Release Notes are noted in this document and also in Appendix A (when applicable).

Release Notes
01/03/2011
FAST® Release Notes v15.2 Implementation

The FAST 15.2.0 Release was deployed on January 2, 2011. Any changes to the Release Notes are noted in this document and also in Appendix A (when applicable).

Release Notes
12/15/2010
FAST® Release Notes v15.1 Implementation

The FAST 15.1.0 Release was deployed on December 5, 2010. Any changes to the Release Notes are noted in the document and also in Appendix A (when applicable).

Release Notes
11/07/2010
FAST® Release Notes v15.0 Implementation

The FAST 15.0.0 Release was deployed on November 7, 2010. Any changes to the Release Notes are noted in the document and also in Appendix A (when applicable).

Release Notes
09/01/2010
FAST® Release Notes v14.3 Implementation

This document identifies the contents of the FAST Patch Post Release 14.3.0 deployed Sunday August 15, 2010.

Release Notes
04/26/2010
FAST® Release Notes v14.2 Implementation

This document identifies the contents of the Release 14.2.0 deployed Sunday May 23, 2010 to address known issues.

FAST® Job Aids

User Guides
06/26/2011
Customer/Supplier Agreements: eDoc Association Job Aid

The Customer Supplier/Agreements-eDoc Association Job Aid contains useful information around correctly mapping CSA information from FAST to eDocs.

User Guides
Joint Scheduling Job Aid

Joint Appointment Scheduling is a capability in FAST® to allow multiple owners to own their specific pieces of the appointment scheduling process.

User Guides
Mail Direction Search Report

The Mail Direction Search Report is used to search for default drop entry points and redirections.

User Guides
Preferred Publication Job Aid

The Preferred Publication Group is an area which allows users to select and save their regularly used publications.

User Guides
Creating Drop Ship Appointments Guide

The Creating Drop Ship Appointment guide contains instructions to help the user create drop ship appointments in FAST. This guide provides users with step-by-step directions for creating one-time and recurring drop ship appointments.

User Guides
Creating Origin Entry Appointments Guide

The Origin Entry Appointments guide contains instructions to help the user create Origin Entry appointments in FAST. This guide provides users with step-by-step directions for creating one-time and recurring Origin Entry appointments.

User Guides
Facility Profile Information

The Facility Profile in FAST provides users the capability to view Facility related information.

User Guides
Managing Drop Ship Appointments Guide

The Managing Drop Ship Appointments guide contains instructions to help the user manage their drop ship appointments in FAST. This guide provides users with step-by-step directions for managing one-time and recurring drop ship appointments.

User Guides
Managing Origin Entry Appointments Guide

The Managing Drop Ship Appointments guide contains instructions to help the user manage their Origin Entry appointments in FAST.

User Guides
Facility Access and Shipment Tracking (FAST®) Appointment Container Association Quick Reference Guide

The FAST Appointment Container Association Quick Reference Guide contains instructions to help the user understand the appointment container association process, Full-Service appointment scheduling options and best communication approach for their business process.

User Guides
Appointment Shell Job Aid

The Appointment Shell job aid contains instructions to help the user understand the impact of creating and cancelling appointment shells.

User Guides
Formatting and Printing Reports Job Aid

The Formatting and Printing Reports job aid contains instructions to help the user properly format and print the FAST reports.

User Guides
Resolution and Internet Browser Settings

The Resolution and Internet Browser settings document will help the user adjust their screen resolution and browser settings.

User Guides
Web Services Overview

The Web Services Overview document contains introductions to the features and benefits associated with Web Services.

User Guides
Retrieving 99M Barcode Data from Mail.XML Job Aid

This job aid contains overview information for users on how to query their 99M barcode data through Mail.

FAST® Enhancements

Presentations
09/15/2016
Driver Version of Drop Ship Work Flow

This document provides information on the Driver Version of Drop Ship Work Flow.

Presentations
09/15/2016
Driver Version of Drop Ship Work Flow (Transportation Company in English)

This document provides information on the Driver Version of Drop Ship Work Flow Transportation Company (in English).

Presentations
09/15/2016
Driver Version of Drop Ship Work Flow (Transportation Company in Spanish)

This document provides information on the Driver Version of Drop Ship Work Flow Transportation Company (in Spanish).

Presentations
09/15/2016
FAST® Appointment Editing Enhancement

At the initiative of the Mailing Industry, FAST User Group 3 developed and implemented an enhancement to the FAST Appointment process and capabili es.

Presentations
09/15/2016
FAST® System Enhancement: Locale Key

The Facility Access & Shipment Tracking (FAST®) system enables mailers to lookup up facili es through the Facility Pro le page.

Related Products

Drop Shipment Management System (DSMS)

The Drop Shipment Management System (DSMS) program allows authorized users to streamline the Plant-Verified Drop Shipment (PVDS) process through consolidating PVDS documentation from multiple jobs and mailing locations in electronic files. 

eInduction

The electronic Induction (eInduction) process simplifies the induction of drop shipments and expedited plant load mailings by leveraging existing eDoc, Intelligent Mail Container barcode (IMcb), and handheld scanner technologies to verify payment and preparation of commercial mail containers.

Mailer Identifier (MID)

The Mailer Identifier (MID) is a field within the Intelligent Mail barcode that is used to identify mailers. MIDs are assigned by the USPS® to a Mail Owner, Mailing Agent or other service providers who request them.

Flats Sequencing System

The USPS® is deploying a new technology that will boost efficiencies in the processing, distribution, and delivery of flats–the Flats Sequencing System (FSS). FSS will automatically sort flat-sized mail into delivery point sequence at high speeds. The efficiencies gained by employing FSS are influencing many changes within both the Postal Service® and the mailing industry.

Contact

For questions about FAST, contact the USPS Help Desk via email fast@usps.com or telephone 877-569-6614 (choose option 2). Or visit the FAST website.