Postal Customer Council® (PCC)

The PCC® Program’s mission is to foster a close working relationship between the U.S. Postal Service and commercial mailers. Our goals are to share information about new and existing Postal Service business products, programs, services, and procedures. Through focused educational programs, the PCC® strives to help industry members and their organizations grow and develop professionally.

PCC Policies and Rules

Because the Postal Customer Council® is a Postal Service®-sponsored organization, it maintains a set of policies and practices to help local PCCs® keep things in order. We’ve assembled basic guidelines here, along with some locally submitted best practices.

These policies are based on the PCC® mission, which is to…

Promote, support, and foster close working relationships between the U.S. Postal Service and business mailers.
Facilitate information sharing and idea exchange with business mailers about Postal Service products, programs, services, and procedures.
Help PCC® industry members and their organizations grow and develop professionally through focused educational programs.

All PCC® activities and members’ interests in participating in them should be consistent with this mission.

PCC Tools and Resources

The Postal Service^® offers training opportunities and assistance to anyone who wants to learn more about how using mail can be a way to achieve cost-effective business growth. Whether you’re a small or large business owner looking for training in direct mail, a mail professional looking for workshops and certification, or you’d like to join the greater community of business mailers, we’re here to help.

Forms

Templates

PCC Insider

PCC Insider® is your source for news about the U.S. Postal Service®, Postal Customer Council (PCC) activities, and issues that affect the mailing industry. Register today for the PCC Insider e-newsletter ›

Webinars, Workshops, and Cafés

The PCC provides business customers with information about postal products and services, tools to help grow their business, as well as improve their mail quality.

2024 PCC Webinar Archives

2023 PCC Webinar Archives

2022 PCC Webinar Archives

2021 PCC Webinar Archives

Postal Customer Council Advisory Committee (PCCAC)

The Postal Customer Council Advisory Committee (PCCAC) serves as an oversight body, providing guidance on Postal Customer Council (PCC) practices and bringing PCCs together for mutual gain in accomplishing the PCC Mission.

PCC Week

PCC Boot Camp

Upcoming Events

Stay informed about the latest industry trends

View Calendar

Through regular meetings, educational programs, mailer clinics, and seminars, PCC® members learn about the latest postal products and services that may help them grow their business. Find events to attend in your area that will provide you with valuable contacts and information to promote your business.

Need more information about PCC®?

Email us at PCC@usps.gov for any questions you may have. To find your nearest PCC®, use the locator available on about.usps.com.

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