PCC Policies and Rules
Because the Postal Customer Council® is a Postal Service®-sponsored organization, it maintains a set of policies and practices to help local PCCs® keep things in order. We’ve assembled basic guidelines here, along with some locally submitted best practices.
These policies are based on the PCC® mission, which is to…
- Promote, support, and foster close working relationships between the U.S. Postal Service and business mailers.
- Facilitate information sharing and idea exchange with business mailers about Postal Service products, programs, services, and procedures.
- Help PCC® industry members and their organizations grow and develop professionally through focused educational programs.
All PCC® activities and members’ interests in participating in them should be consistent with this mission.
03/01/2007
Publication 286: Postal Customer Council Program Policies and Rules
This publication provides information on Postal Customer Council Program Policies and Rules.
03/08/2024
08/06/2021
08/06/2021
08/06/2021
08/06/2021
08/06/2021
09/02/2016
PCC By-laws Template
This document lists the recommended bylaws for local postal customer councils.
03/12/2019
08/06/2021
06/06/2017
GCPCC Sample By-Laws
The Greater Charlotte Postal Customer Council has established a great set of by-laws for their PCC. Feel free to use their by-laws as a basis to create/edit by-laws for you individual PCC.
09/01/2021
08/06/2021
09/22/2020
PCC Tools and Resources
The Postal Service® offers training opportunities and assistance to anyone who wants to learn more about how using mail can be a way to achieve cost-effective business growth. Whether you’re a small or large business owner looking for training in direct mail, a mail professional looking for workshops and certification, or you’d like to join the greater community of business mailers, we’re here to help.
07/17/2024
09/11/2023
12/02/2024
09/22/2020
03/10/2022
02/28/2024
PCC Workshops-in-a-Box
05/03/2021
01/01/2021
01/01/2021
11/13/2020
Basic Design Elements for Letters and Cards
This workshop is 1 of a 3 part series focusing on Basic Design Elements.
11/13/2020
Basic Design Elements for Letters and Cards w/speaker notes
This workshop is 1 of a 3 part series focusing on Basic Design Elements.
11/13/2020
Basic Design Elements for Flats
This workshop is the 2nd installment of a 3 part series focusing on Basic Design Elements.
11/13/2020
Basic Design Elements for Flats w/speaker notes
This workshop is the 2nd installment of a 3 part series focusing on Basic Design Elements.
02/15/2021
01/01/2019
UAA Mail Process Flow Workshop-in-a-Box
This workshop will take a deep dive into how undeliverable as addressed (UAA) mail moves through the US Postal Service’s mail processing system.
01/01/2019
UAA Mail Process Flow Workshop-in-a-Box Speaker Notes
This workshop will take a deep dive into how undeliverable as addressed (UAA) mail moves through the US Postal Service’s mail processing system.
09/23/2020
The Value of PCC Membership
This presentation gives a brief history of PCC, current information related to PCC, and testimonials to the value that PCC provides.
09/23/2020
The Value of PCC Membership: Speaker Notes
This presentation gives a brief history of PCC, current information related to PCC, and testimonials to the value that PCC provides.
01/01/2019
Postal Customer Council (PCC) Workshop: Lithium Batteries and Hazardous Materials
The United States Postal Service works closely with federal and international agencies to keep the mail safe for its customers, its employees, and the modes by which it will be transported.
11/13/2020
11/13/2020
11/10/2020
Informed Delivery PCC
Informed Delivery is a consumer-facing feature offered by the US Postal Service that allows us to tie hardcopy mail to our daily digital lives.
11/10/2020
Informed Delivery PCC with Notes
Informed Delivery is a consumer-facing feature offered by the US Postal Service that allows us to tie hardcopy mail to our daily digital lives.
11/13/2020
Basic Design Elements for Folded Self-Mailers, Booklets, and Discs
This workshop is the 3rd installment of a three-part series focusing on Basic Design Elements.
11/13/2020
Basic Design Elements for Folded Self-Mailers, Booklets, and Discs with Notes
This workshop is the 3rd installment of a three-part series focusing on Basic Design Elements.
02/19/2021
01/01/2019
01/01/2019
Forms
03/15/2024
09/23/2020
08/06/2021
Templates
10/09/2024
03/13/2024
06/13/2023
03/31/2023
03/31/2023
04/27/2022
02/28/2022
11/23/2022
04/29/2022
04/27/2022
Newsletter Resource Library
The Newsletter Resource Library is comprised of a collection of valuable and useful marketing materials such as Industry and Postal news articles, graphics, maps, the PCC Logos, favorite quotes, fun facts, etc. relevant to the mailing industry and PCCs nationwide.
The PCCAC Communications and Marketing Sub-Committee has been designed the library to serve as a “easy button” in which all PCCs could easily access, download, edit, copy and paste the resources directly into a local PCC newsletter template.
The resources in this library are ever-evolving and will be updated periodically. Please note: if you receive an error message, the information must be downloaded first prior to opening.
If you have questions or would like to share content for the library, please contact the Subcommittee at: PCCMktg@usps.gov.
03/04/2021
03/09/2021
03/09/2021
03/09/2021
Promote Membership
01/29/2019
01/29/2019
Increase Sponsorships
01/29/2019
01/29/2019
Communicate With Your PCC Community
01/29/2019
PCC Insiders
PCC Insider® is your source for news about the U.S. Postal Service®, Postal Customer Council (PCC) activities, and issues that affect the mailing industry. Register today for the PCC Insider e-newsletter ›
11/27/2024
11/27/2024
07/11/2024
05/28/2024
03/06/2024
02/15/2024
02/15/2024
Webinars, Workshops, and Cafés
The PCC provides business customers with information about postal products and services, tools to help grow their business, as well as improve their mail quality.
11/25/2024
11/25/2024
11/08/2024
11/07/2024
10/23/2024
09/18/2024
PCC Webinars
08/01/2024
07/17/2024
07/09/2024
07/09/2024
06/13/2024
05/17/2024
05/17/2024
05/16/2024
05/23/2024
05/01/2024
05/01/2024
04/22/2024
04/22/2024
04/04/2024
04/04/2024
03/11/2024
03/01/2024
02/22/2024
02/26/2024
02/21/2024
02/21/2024
02/26/2024
01/09/2024
11/03/2023
11/03/2023
10/24/2023
08/14/2023
08/14/2023
07/17/2023
05/09/2023
05/09/2023
04/14/2023
04/14/2023
04/06/2023
04/06/2023
03/09/2023
03/09/2023
03/10/2023
03/10/2023
02/23/2023
02/23/2023
02/16/2023
02/16/2023
01/10/2023
01/10/2023
01/10/2023
2022 PCC Webinar Archives
11/10/2022
11/10/2022
11/02/2022
11/02/2022
10/11/2022
10/11/2022
10/12/2022
10/12/2022
09/02/2022
09/02/2022
08/30/2022
08/30/2022
08/12/2022
08/12/2022
07/29/2022
07/29/2022
07/22/2022
07/22/2022
07/21/2022
07/21/2022
07/15/2022
07/15/2022
07/08/2022
07/08/2022
07/08/2022
07/01/2022
07/01/2022
04/29/2022
04/27/2022
01/03/2022
04/27/2022
04/20/2022
04/14/2022
04/14/2022
04/05/2022
04/05/2022
03/23/2022
03/23/2022
03/24/2022
03/09/2022
03/09/2022
02/09/2022
02/09/2022
02/04/2022
02/04/2022
01/03/2022
2021 PCC Webinar Archives
11/23/2021
11/23/2021
11/18/2021
11/18/2021
10/19/2021
10/19/2021
10/15/2021
10/05/2021
10/05/2021
09/29/2021
09/28/2021
09/01/2021
09/01/2021
08/31/2021
08/31/2021
08/26/2021
08/26/2021
08/26/2021
08/26/2021
07/30/2021
07/30/2021
07/23/2021
07/23/2021
07/16/2021
07/16/2021
07/15/2021
07/15/2021
07/14/2021
07/14/2021
07/13/2021
07/09/2021
07/09/2021
07/02/2021
07/02/2021
06/25/2021
06/25/2021
06/17/2021
06/17/2021
05/12/2021
05/12/2021
06/18/2021
06/18/2021
06/10/2021
06/10/2021
05/27/2021
06/10/2021
04/22/2021
04/22/2021
04/15/2021
04/15/2021
04/08/2021
04/08/2021
04/08/2021
03/26/2021
03/16/2021
03/10/2021
02/25/2021
02/08/2021
02/04/2021
02/04/2021
01/08/2021
01/08/2021
PCC Cafés
03/05/2024
06/16/2023
06/15/2023
03/24/2023
03/24/2023
08/18/2022
08/18/2022
08/18/2022
06/14/2022
06/14/2022
08/24/2021
08/24/2021
03/11/2021
11/17/2020
11/17/2020
09/16/2020
09/16/2020
03/12/2020
12/11/2018
October Policy Cafe - Publication 286
A presentation to assist all PCCs with policy.
Postal Customer Council Advisory Committee (PCCAC)
The Postal Customer Council Advisory Committee (PCCAC) serves as an oversight body, providing guidance on Postal Customer Council (PCC) practices and bringing PCCs together for mutual gain in accomplishing the PCC Mission.
07/26/2023
PCC Leadership Awards
07/24/2023
07/12/2022
07/12/2022
07/12/2022
07/12/2022
PCC Monthly Events
07/29/2024
06/25/2024
05/27/2024
05/02/2024
03/29/2024
11/30/2023
11/01/2023
10/01/2023
09/07/2023
08/02/2023
07/07/2023
06/01/2023
05/02/2023
04/21/2023
02/28/2023
02/02/2023
01/04/2023
PCC Week 2024
10/10/2024
PCC Boot Camp
01/18/2024
12/08/2023
Need more information about PCC®?
Email us at pcc@usps.gov for any questions you may have. To find your nearest PCC®, use the locator available on about.usps.com.