Presentations
11/27/2024
Presentations
11/27/2024
Announcements
10/22/2024
Leaders Connect

Welcome to Leaders Connect! Leaders Connect is a mentorship program designed to equip the future leaders of the mailing and shipping industry with the knowledge they need to be successful.

Data Files
10/10/2024
Publications
10/09/2024
Announcements
07/29/2024
Contact Lists
07/17/2024
Announcements
06/25/2024
Publications
05/28/2024
Announcements
05/27/2024
Announcements
05/02/2024
Announcements
03/29/2024
Applications/ Forms
03/15/2024
Applications/ Forms
03/13/2024
Publications
03/06/2024
Presentations
03/01/2024
Publications
02/15/2024
Publications
02/15/2024
Fact Sheets
01/18/2024
Announcements
12/08/2023
Announcements
11/30/2023
Announcements
11/01/2023
Presentations
10/24/2023
Announcements
10/01/2023
Applications/ Forms
09/11/2023
Announcements
09/07/2023
Announcements
08/02/2023
Announcements
07/07/2023
Announcements
06/13/2023
Announcements
06/01/2023
Announcements
05/02/2023
Announcements
04/21/2023
Announcements
03/31/2023
Announcements
03/31/2023
Announcements
02/28/2023
Announcements
02/02/2023
Presentations
01/10/2023
Presentations
01/10/2023
Announcements
01/04/2023
Presentations
11/23/2022
Presentations
10/11/2022
Presentations
09/02/2022
Presentations
09/02/2022
Presentations
08/30/2022
Presentations
04/29/2022
Presentations
04/27/2022
Presentations
04/27/2022
Presentations
04/27/2022
Presentations
04/20/2022
Presentations
04/14/2022
Presentations
04/14/2022
Presentations
04/05/2022
Announcements
03/10/2022
Publications
02/28/2022
Publications
09/01/2021
User Guides
08/06/2021
User Guides
08/06/2021
User Guides
08/06/2021
User Guides
08/06/2021
Applications/ Forms
08/06/2021
Publications
05/03/2021
Presentations
04/22/2021
Presentations
04/22/2021
Publications
03/09/2021
Tools
03/09/2021
Publications
03/04/2021
Presentations
02/19/2021
Presentations
02/15/2021
Presentations
02/04/2021
Presentations
01/01/2021
Presentations
01/01/2021
Presentations
11/13/2020
Basic Design Elements for Letters and Cards

This workshop is 1 of a 3 part series focusing on Basic Design Elements.

Presentations
11/13/2020
Basic Design Elements for Letters and Cards w/speaker notes

This workshop is 1 of a 3 part series focusing on Basic Design Elements.

Presentations
11/13/2020
Basic Design Elements for Flats w/speaker notes

This workshop is the 2nd installment of a 3 part series focusing on Basic Design Elements.

Presentations
11/13/2020
Basic Design Elements for Flats

This workshop is the 2nd installment of a 3 part series focusing on Basic Design Elements.

Presentations
11/13/2020
Basic Design Elements for Folded Self-Mailers, Booklets, and Discs

This workshop is the 3rd installment of a three-part series focusing on Basic Design Elements.

Presentations
11/13/2020
Basic Design Elements for Folded Self-Mailers, Booklets, and Discs with Notes

This workshop is the 3rd installment of a three-part series focusing on Basic Design Elements.

Presentations
11/10/2020
Informed Delivery PCC

Informed Delivery is a consumer-facing feature offered by the US Postal Service that allows us to tie hardcopy mail to our daily digital lives.

Presentations
11/10/2020
Informed Delivery PCC with Notes

Informed Delivery is a consumer-facing feature offered by the US Postal Service that allows us to tie hardcopy mail to our daily digital lives.

Applications/ Forms
09/23/2020
Presentations
09/23/2020
The Value of PCC Membership: Speaker Notes

This presentation gives a brief history of PCC, current information related to PCC, and testimonials to the value that PCC provides.

Presentations
09/23/2020
The Value of PCC Membership

This presentation gives a brief history of PCC, current information related to PCC, and testimonials to the value that PCC provides.

Publications
09/22/2020
Publications
09/22/2020
Publications
09/22/2020
Postal Customer Council Advisory Committee (PCCAC) Charter

The Postal Customer Council (PCC) Charter provides guidance on PCC practices and bringing PCCs together for mutual gain in accomplishing the PCC Mission.

Presentations
03/12/2019
Publications
01/29/2019
Publications
01/29/2019
Publications
01/29/2019
Publications
01/29/2019
Presentations
01/01/2019
UAA Mail Process Flow Workshop-in-a-Box

This workshop will take a deep dive into how undeliverable as addressed (UAA) mail moves through the US Postal Service’s mail processing system.

Presentations
01/01/2019
UAA Mail Process Flow Workshop-in-a-Box Speaker Notes

This workshop will take a deep dive into how undeliverable as addressed (UAA) mail moves through the US Postal Service’s mail processing system.

Presentations
01/01/2019
Postal Customer Council (PCC) Workshop: Lithium Batteries and Hazardous Materials

The United States Postal Service works closely with federal and international agencies to keep the mail safe for its customers, its employees, and the modes by which it will be transported.

Presentations
12/11/2018
October Policy Cafe - Publication 286

A presentation to assist all PCCs with policy.

User Guides
06/06/2017
GCPCC Sample By-Laws

The Greater Charlotte Postal Customer Council has established a great set of by-laws for their PCC. Feel free to use their by-laws as a basis to create/edit by-laws for you individual PCC.  

Presentations
10/03/2016
Full-Service Intelligent Mail Options for Small Business (with notes)

This presentation from a September 2016 PPC Workshop provides an overview, benefits, and steps to getting started with Full-Service Intelligent Mail.

Presentations
10/03/2016
Full-Service Intelligent Mail Options for Small Business

This presentation from a September 2016 PPC Workshop provides an overview, benefits, and steps to getting started with Full-Service Intelligent Mail.

Announcements
09/13/2016
PCC Best Practice: Central Ohio PCC Builds Membership Through Sponsor Promo Codes

Like other industry organizations in these tough times, many PCCs are finding it harder and harder to attract members to their events. 

Fact Sheets
09/12/2016
PCC Mentoring Program

There are many ways for one PCC to help another PCC.  Advising, sharing, collaborating, co-hosting, partnering, and pooling resources are just a few suggestions.  Many PCC interactions are casual or situational and do not need a formal basis to be beneficial.  However, when a PCC decides that they would like to enter into a more formal relationship with another PCC – then the relationship may benefit both parties by adding more structure.

Quick Service Guides
09/02/2016
PCC By-laws Template

This document lists the recommended bylaws for local postal customer councils.

Announcements
05/26/2016
Postal Customer Council (PCC) Insider

This document provides PCC insider related information (memebership, education, communication, policy administration, and notices).

Presentations
03/18/2016
Postal Customer Council (PCC) Workshop: Business Mail 101

This presentation provides information on the basics of discounted mail.

Announcements
03/18/2016
Postal Customer Council (PCC) Workshop: Secure Destruction

A Postal Customer Council (PCC) workshop presentation on Secure Destruction, as part of the new sustainable BlueEarth mail service offering.

Presentations
02/01/2016
Postal Customer Council (PCC) Workshop: Rethink Catalogs as Part of Your Marketing Mix

This presentation provides information on PCC's effort to "Rethink Catalogues - Bridge Marketing Channels".

Presentations
01/02/2016
Postal Customer Council (PCC) Workshop: Digital Solutions

This presentation will review what the USPS Digital Solutions team is doing to implement digital identity services, digital security products and digital applications to support USPS products and services.

Presentations
12/18/2015
Postal Customer Council (PCC) Workshop: Designing Mail for Success

This presentation provides information on designing mail for success.

Presentations
09/18/2015
Postal Customer Council (PCC) Workshop: Rethink Shipping

This presentation provides information on PCC's effor to "rethink shipping".

Presentations
09/01/2015
Postal Customer Council (PCC) Workshop: The Power of Mail

Marketers spend $44.5 billion annually on direct mail campaigns.

Announcements
09/01/2015
Postal Customer Council (PCC) Insider

PCC newsletter, including updates on membership, education, communication, and policy.

Presentations
08/18/2015
Postal Customer Council (PCC) Workshop: Pickup Service

This presentation includes information on Eligible Products, Service on USPS.com, Scheduling a Pickup on USPS.com, Bulk File Upload Package Pickup, Scheduling Pickup On Demand on USPS.com, and Editing a Pickup Request on USPS.com.

Presentations
08/18/2015
Postal Customer Council (PCC) Workshop: USPS® Returns

This presentation provides information on returns market and opportunity.

Presentations
01/13/2014
PCC Best Practices: Online Seminars Offer Anytime, Anywhere Learning

The Capital Region PCC in Albany, NY, offers interactive Web casts delivered by knowledgeable industry experts as a low-cost option for its educational programs.

Fact Sheets
11/14/2010
PCC Management Insights: Great Partnerships…Working Together

The Postal Customer Council (PCC) Network represents a well established partnership between business mailers and the Postal Service (USPS).  This long standing partnership continues to grow stronger each and every year.   We have a lot to be proud of! 

Fact Sheets
09/13/2010
PCC Management Insights: U.S. Postal Service as a Sustainability Leader

The U.S. Postal Service’s (USPS) vision is simple — be a sustainability leader.

Fact Sheets
07/15/2009
Use of PCC Logo and other Postal Service Intellectual Property

The Postal Service brand is much more than a logo or a word.

Applications/ Forms
03/12/2009
Non-Disclosure Agreement (NDA) Form/ Sample Letter for PCC Use

The purpose of this Agreement is to facilitate disclosure of Confidential Information by the Postal Service to the Company for the Intended Purpose.

Fact Sheets
02/15/2009
PCC Access to and Use of Mailing Lists and Other List Data

This article will outline the rules regarding use by PCC members of mailing lists and other name and address data concerning PCC members and potential PCC members. 

Fact Sheets
12/15/2008
Meeting and Event Sponsorship Guidelines

This summary is a follow up on the PCC Management Insights summary on Fund Raising Guidelines that was distributed in October 2008.  

Fact Sheets
10/15/2008
Fundraising Guidelines

Sources of PCC funding include membership fees, sponsorship donations of cash, goods and services, and fees collected through educational seminars and vendor shows, subject to the rules outlined in Publication 286.

Publications
03/01/2007
Publication 286: Postal Customer Council Program Policies and Rules

This publication provides information on Postal Customer Council Program Policies and Rules.