Publication 286: Addendums
Publication 286 addendums provide clarification on details, adds new terms, and/or provides supplementary information to Publication 286.
Publication 286: Postal Customer Council Program Policies and Rules
This publication provides information on Postal Customer Council Program Policies and Rules.
PCC Executive Board Support Roles and Responsibilities
This document defines the roles and responsibilities of each PCC Executive Board position.
PCC Executive Board Member Application & Commitment Letter
Download this Executive Board Member Application & Commitment Letter Template and update all bracketed information [ ] to match your local Postal Customer Council (PCC) chapter details.
PCC Goal Setting Guide
This document establishes a standardized S.M.A.R.T. goal framework for local leadership teams to create, execute, and monitor strategic initiatives within the Postal Customer Council (PCC) network.
Join PCC Voice on LinkedIn for PCC Members
This flyer encourages local leadership and members to join the PCC Voice LinkedIn Group by highlighting its networking benefits and providing a two-step setup guide.
USPS Speaker Topics for PCC Events
This document serves as a shared reference directory for both USPS and Industry PCC members to see which business and logistics topics USPS speakers are available to cover.
Speakers Bureau List 7.0
This directory features a list of active Industry PCC members who are available to present at PCC events, along with their specific areas of expertise.
PCC Event Planning Template 5.0
The Event Planning Template 5.0 has been developed by the PCC Education Advisory Sub-Committee to assist PCCs with their in-person virtual events.
Financial Audit Reporting Tool v4
The Financial Audit Reporting Tool helps local PCCs balance their budgets and accurately manage Treasurer Report accounting throughout the calendar year (CY).
Inquiries and Contact List | October 2025
This file contains an area directory of contact information for all USPS District Customer Relations Managers and District Business Mail Entry Unit (BMEU) Managers.
PCC Membership Best Practices Guide
This PCC Membership Drive Best Practice Guide aims to equip PCCs with proven best practices to host successful membership drives.
PCC Voice on LinkedIn Flyer
This printable flyer can be displayed at local PCC events to introduce attendees to the "PCC Voice" LinkedIn group and encourage them to join our online community.
PCC Promo and Recruitment Video
Boost your local recruitment by sharing this promotional video during your next PCC event or outreach drive.
PCC Industry Speaker Database Application
Application for active PCC members to join the Industry Speaker Database and be requested to speak at PCC events.
PCC Membership Application
Application to become a member of your local PCC chapter.
PCC Application
The PCC Application is the official form required to establish a new chapter, combine existing chapters, modify a chapter's name, or initiate a formal dissolution.
PCC Event Posting Form Template (For TeamSite)
Industry and USPS PCC members can use the PCC Event Posting Form Template to create their PCC event details then Postal Administrators can easily copy and paste into TeamSite.
PCC New Member Outreach Letter
Customize this prospective member invitation with your local PCC’s header, regional details, and up-to-date contact information.
2026 National PCC Week Postcard Template
Download this PowerPoint template and add your PCC Week event details to print mailable postcards.
PCC Current Membership Outreach Postcard
Use this PowerPoint postcard template to update current members' contact info and recruit new ones.
PCC Event Announcement Postcard Template
Customize this postcard template with your event details to invite and inform prospective attendees.
PCC Success Story Format
Provides the format to write PCC event Success Stories and how to submit for inclusion in the PCC Insider.
PCC Bylaws Template
This document lists the recommended bylaws for local postal customer councils.
Artificial Intelligence: Help, Not Hype with Mark Fallon.
Tuesday, August 12, 2025
Best Practices of Leaders and How to Apply to Your Job with Neal Fedderman
Thursday, July 24, 2025
Tying All of Your Marketing Channels Together with IV with Dave Lewis
Thursday, June 26, 2025
Return Mail Demystified with Glen Swyers
Friday, June 20, 2025
Café Mix: Strategic and Innovative Ways to Market Your Postal Customer Council
Tuesday, June 3, 2025
Training for PCC Executive Board Members
Thursday, May 29, 2025
08/31/2026
08/27/2026
08/25/2026
08/20/2026
08/18/2026
08/13/2026
08/11/2026
08/06/2026
07/30/2026
07/23/2026
07/22/2026
07/09/2026
07/01/2026
06/30/2026
06/23/2026
06/16/2026
06/03/2026
05/29/2026
05/19/2026
05/03/2026
04/30/2026
04/16/2026
04/02/2026
03/31/2026
03/19/2026
03/17/2026
03/12/2026
03/02/2026
02/27/2026
02/26/2026
02/17/2026
02/12/2026
02/10/2026
01/30/2026
01/29/2026
01/28/2026
01/22/2026
01/20/2026
12/31/2025
12/01/2025
10/31/2025
10/22/2024
Leaders Connect
Welcome to Leaders Connect! Leaders Connect is a mentorship program designed to equip the future leaders of the mailing and shipping industry with the knowledge they need to be successful.
04/05/2022
04/05/2022
02/15/2021
09/23/2020
The Value of PCC Membership
This presentation gives a brief history of PCC, current information related to PCC, and testimonials to the value that PCC provides.
09/22/2020
Postal Customer Council Advisory Committee (PCCAC) Charter
The Postal Customer Council (PCC) Charter provides guidance on PCC practices and bringing PCCs together for mutual gain in accomplishing the PCC Mission.
01/01/2019
Postal Customer Council (PCC) Workshop: Lithium Batteries and Hazardous Materials
The United States Postal Service works closely with federal and international agencies to keep the mail safe for its customers, its employees, and the modes by which it will be transported.
10/03/2016
Full-Service Intelligent Mail Options for Small Business (with notes)
This presentation from a September 2016 PPC Workshop provides an overview, benefits, and steps to getting started with Full-Service Intelligent Mail.
10/03/2016
Full-Service Intelligent Mail Options for Small Business
This presentation from a September 2016 PPC Workshop provides an overview, benefits, and steps to getting started with Full-Service Intelligent Mail.
09/13/2016
PCC Best Practice: Central Ohio PCC Builds Membership Through Sponsor Promo Codes
Like other industry organizations in these tough times, many PCCs are finding it harder and harder to attract members to their events.
09/12/2016
PCC Mentoring Program
There are many ways for one PCC to help another PCC. Advising, sharing, collaborating, co-hosting, partnering, and pooling resources are just a few suggestions. Many PCC interactions are casual or situational and do not need a formal basis to be beneficial. However, when a PCC decides that they would like to enter into a more formal relationship with another PCC – then the relationship may benefit both parties by adding more structure.
05/26/2016
Postal Customer Council (PCC) Insider
This document provides PCC insider related information (memebership, education, communication, policy administration, and notices).
03/18/2016
Postal Customer Council (PCC) Workshop: Secure Destruction
A Postal Customer Council (PCC) workshop presentation on Secure Destruction, as part of the new sustainable BlueEarth mail service offering.
03/18/2016
Postal Customer Council (PCC) Workshop: Business Mail 101
This presentation provides information on the basics of discounted mail.
02/01/2016
Postal Customer Council (PCC) Workshop: Rethink Catalogs as Part of Your Marketing Mix
This presentation provides information on PCC's effort to "Rethink Catalogues - Bridge Marketing Channels".
01/02/2016
Postal Customer Council (PCC) Workshop: Digital Solutions
This presentation will review what the USPS Digital Solutions team is doing to implement digital identity services, digital security products and digital applications to support USPS products and services.
12/18/2015
Postal Customer Council (PCC) Workshop: Designing Mail for Success
This presentation provides information on designing mail for success.
09/18/2015
Postal Customer Council (PCC) Workshop: Rethink Shipping
This presentation provides information on PCC's effor to "rethink shipping".
09/01/2015
Postal Customer Council (PCC) Workshop: The Power of Mail
Marketers spend $44.5 billion annually on direct mail campaigns.
09/01/2015
Postal Customer Council (PCC) Insider
PCC newsletter, including updates on membership, education, communication, and policy.
08/18/2015
Postal Customer Council (PCC) Workshop: Pickup Service
This presentation includes information on Eligible Products, Service on USPS.com, Scheduling a Pickup on USPS.com, Bulk File Upload Package Pickup, Scheduling Pickup On Demand on USPS.com, and Editing a Pickup Request on USPS.com.
08/18/2015
Postal Customer Council (PCC) Workshop: USPS® Returns
This presentation provides information on returns market and opportunity.
01/13/2014
PCC Best Practices: Online Seminars Offer Anytime, Anywhere Learning
The Capital Region PCC in Albany, NY, offers interactive Web casts delivered by knowledgeable industry experts as a low-cost option for its educational programs.
11/14/2010
PCC Management Insights: Great Partnerships…Working Together
The Postal Customer Council (PCC) Network represents a well established partnership between business mailers and the Postal Service (USPS). This long standing partnership continues to grow stronger each and every year. We have a lot to be proud of!
09/13/2010
PCC Management Insights: U.S. Postal Service as a Sustainability Leader
The U.S. Postal Service’s (USPS) vision is simple — be a sustainability leader.
07/15/2009
Use of PCC Logo and other Postal Service Intellectual Property
The Postal Service brand is much more than a logo or a word.
03/12/2009
Non-Disclosure Agreement (NDA) Form/ Sample Letter for PCC Use
The purpose of this Agreement is to facilitate disclosure of Confidential Information by the Postal Service to the Company for the Intended Purpose.
02/15/2009
PCC Access to and Use of Mailing Lists and Other List Data
This article will outline the rules regarding use by PCC members of mailing lists and other name and address data concerning PCC members and potential PCC members.
12/15/2008
Meeting and Event Sponsorship Guidelines
This summary is a follow up on the PCC Management Insights summary on Fund Raising Guidelines that was distributed in October 2008.
10/15/2008
Fundraising Guidelines
Sources of PCC funding include membership fees, sponsorship donations of cash, goods and services, and fees collected through educational seminars and vendor shows, subject to the rules outlined in Publication 286.