Tools
Conversion Graphic for Ordering MTE Sleeves and Trays

This illustrated guide is a tool to assist mailers and Postal Service employees in ordering the correct ratio of Mail Transport Equipment (MTE). 

Fact Sheets
MTEOR User Agreement: BSA Agreement

This Agreement entered into between the United States Postal Service®, and its agents, including the Postal Service Office of Inspector General and the United States Postal Service Inspection Service ("Postal Service" or "USPS") and eachcompany desiring participationin and use of the Postal Service MTEOR system to request the loan of Mail Transport Equipment (MTE), hereinafter “Company”. BSAs assert that they have the authority to act as a representative for their Company for purposes of this Agreement and are subjecting their Companies to responsibility for all requirements outlined in this MTEOR Agreement.

Fact Sheets
MTEOR User Agreement: General User

This Agreement entered into between the United States Postal Service ®, and its agents, including the Postal Service Office of Inspector General and the United States Postal Service Inspection Service ("Postal Service" or "USPS") and User describes the terms and conditions pertaining to the User's participation in and use of the Postal Service MTEOR system to request the loan of Mail Transport Equipment (MTE).

Tools
Mailer Inventory: Piece Tracker

This workbook is designed for use by mailers in tracking the MTE inventory at their facilities.

Tools
Mailer Inventory: Pallet Tracker

This workbook is designed for use by mailers in tracking the MTE inventory at their facilities and is only suitable for tracking in locations that receive equipment in full pallet quantities.

Tools
Perpetual Inventory Tool: Track Pallet Quantities

This workbook is designed for use by mailers in tracking the MTE inventory at their facilities and is only suitable for tracking locations that receive equipment in full pallet quantities.

User Guides
12/01/2022
MTEOR Inventory Reporting Manual

The MTEOR application is designed to help you easily place and change MTE orders.

User Guides
06/18/2021
MTEOR Order Manual

The Mail Transport Equipment Ordering System (MTEOR) is a fast, reliable, and convenient place to order mail transport equipment (MTE) online.

Quick Service Guides
06/18/2021
MTEOR Registration Overview

New Mailers can register online for MTEOR through the Business Customer Gateway.

User Guides
06/18/2021
MTEOR Mailer Request Manual

MTEOR (Mail Transport Equipment Ordering system) for Local Mailers allows select Mailers to manage MTE requests from a Postal plant online through MTEOR. This document outlines the benefits fo this online application including easily requesting MTE online, real-time insight into the status of requests, and around the clock access.

Presentations
08/10/2016
Place MTE Request Training Video

This training video provides a demonstation of how to  create an MTE request.

Fact Sheets
07/01/2016
Modify MTEOR Order

The Modify Order function allows users to make changes to orders from MTEOR.

Quick Service Guides
04/21/2016
Create Tray Label Holder Request

This document outlines a step-by-step approach to create tray label holder requests for MTE orders.

Quick Service Guides
04/21/2016
Order Tray Label Holders

This MTEOR guide provides information on how to order Tray Label Holders.

Quick Service Guides
09/14/2015
View Report Suite for Mailers

MTEOR provides the ability for Mailers to download and view reports directly from the Dashboard.

Quick Service Guides
01/06/2015
Modify a Standing Request Template

This document outlines a step-by-step approach to modify a standing request template for MTE orders.

Quick Service Guides
01/06/2015
Deactivate a Standing Request Template

This document outlines a step-by-step approach to deactivate a standing request template for MTE orders.

FAQs
01/06/2015
MTEOR Standing Requests for Local Mailers: FAQ

This document lists general frequently asked questions (FAQ's) and answerse for MTEOR Standing Requests for Local Mailers.

Quick Service Guides
01/06/2015
Create Standing Request Template

This document outlines a step-by-step approach to create a standing request template for MTE orders.

FAQs
07/14/2014
MTEOR Mailer Registration: FAQs

This document lists frequently asked questions (FAQs) and answers regarding MTEOR Registration.

FAQs
04/17/2014
MTEOR Equipment and Ordering: FAQs

This document lists frequently asked questions and answers for MTESC Mailers about MTEOR Equipment and Ordering procedures.

Quick Service Guides
04/17/2014
Withdraw Order Guide

The document outlines how to use the Withdraw Order function, which allows users to easily remove orders from MTEOR.

Quick Service Guides
04/17/2014
Replicate Order Guide

This document provides informatino on replicating orders allows users to quickly and easily place orders with similar MTE requests.

Quick Service Guides
04/17/2014
Place Order Instruction

This document provides information on MTEORs Place Order procedure.

Quick Service Guides
04/16/2014
MTEOR Requesting from a Plant: FAQ

This document lists general frequently asked questions and answers (FAQ's) for placing a request from a postal plant.

Quick Service Guides
04/16/2014
MTE Request Details Overview

The following document is designed to help users understand the request details page and associated information.

Quick Service Guides
04/15/2014
Replicate MTE Request

This document explains how the “Replicate Request” function allows users to easily duplicate a request on their MTEOR Dashboard for future pick up or delivery.

Quick Service Guides
04/15/2014
Withdraw MTE Request

This document explains how the “Withdraw Request” function allows users to easily remove requests from MTEOR after they have been placed.

FAQs
01/09/2014
MTEOR for Local Mailers: FAQs

This document lists frequently asked questions (FAQs) and answers for MTEOR Local Mailers.

Quick Service Guides
10/01/2013
Place MTE Request Instructions

This document outlines the necessary steps to place a MTE request.

FAQs
09/13/2013
MTEOR General Information: FAQs

This document provides frequently asked questions (FAQs) about general MTEOR information.

FAQs
04/11/2013
MTEOR Inventory Reporting FAQs

This document provides a list of Frequently Asked Questions (FAQs) for MTEOR Inventory Reporting.

Quick Service Guides
02/01/2013
Backorder Process Guide

Backorders allow Mailers to know when an order cannot be filled by the original sourcing due to lack of inventory.

Quick Service Guides
02/01/2013
Order Details Overview

The following document is designed to help you to understand the order detail page and associated information.