Resolution and Internet Browser Settings

The Resolution and Internet Browser settings document will help the user adjust their screen resolution and browser settings.

Appointment Shell Job Aid

The Appointment Shell job aid contains instructions to help the user understand the impact of creating and cancelling appointment shells.

Preferred Publication Job Aid

The Preferred Publication Group is an area which allows users to select and save their regularly used publications.

Managing Origin Entry Appointments Guide

The Managing Drop Ship Appointments guide contains instructions to help the user manage their Origin Entry appointments in FAST.

Customer/Supplier Agreements: eDoc Association Job Aid

The Customer Supplier/Agreements-eDoc Association Job Aid contains useful information around correctly mapping CSA information from FAST to eDocs.

Retrieving 99M Barcode Data from Mail.XML Job Aid

This job aid contains overview information for users on how to query their 99M barcode data through Mail.

Creating Origin Entry Appointments Guide

The Origin Entry Appointments guide contains instructions to help the user create Origin Entry appointments in FAST. This guide provides users with step-by-step directions for creating one-time and recurring Origin Entry appointments.

Formatting and Printing Reports Job Aid

The Formatting and Printing Reports job aid contains instructions to help the user properly format and print the FAST reports.

Mail Direction Search Report

The Mail Direction Search Report is used to search for default drop entry points and redirections.

Managing Drop Ship Appointments Guide

The Managing Drop Ship Appointments guide contains instructions to help the user manage their drop ship appointments in FAST. This guide provides users with step-by-step directions for managing one-time and recurring drop ship appointments.

Web Services Overview

The Web Services Overview document contains introductions to the features and benefits associated with Web Services.

Creating Drop Ship Appointments Guide

The Creating Drop Ship Appointment guide contains instructions to help the user create drop ship appointments in FAST. This guide provides users with step-by-step directions for creating one-time and recurring drop ship appointments.

Joint Scheduling Job Aid

Joint Appointment Scheduling is a capability in FAST® to allow multiple owners to own their specific pieces of the appointment scheduling process.

Facility Profile Information

The Facility Profile in FAST provides users the capability to view Facility related information.

Service Hubs and Facilities Fact Sheet

This document provides general information on the purpose and requirements for service hubs.

Mail Direction (MDFv1) Errata File

Please note that this does not include changes for Gary or South Suburban ZIP Codes.

Mail Direction (MDFv4) Errata File

Mail Move File

Mail Move File as of 04-15-2022 

Labeling List Changes (December 2021)

Effective January 1, 2022, we are revising Labeling List(s) L009, L011, L012, L014, L015, L051, L201, L601, and L605 to reflect changes in mail processing operations. Mailers are expected to label according to these revised lists for mailings that are inducted on or after the January 1, 2022, effective date, but no later than February 28, 2022, expiration date. The changes will be published in the Postal Bulletin, Issue #22587.  

Driver Version of Drop Ship Work Flow (Transportation Company in Spanish)

This document provides information on the Driver Version of Drop Ship Work Flow Transportation Company (in Spanish).

Driver Version of Drop Ship Work Flow

This document provides information on the Driver Version of Drop Ship Work Flow.

Surface Visibility: Site Map Locations

This presentation provides the new Surface Visibility site deployment timeline by area and group.

Electronic Mailing Information and Reports Guide

The purpose of the Electronic Mailing Information and Reports Guide is to provide information on how to access and use electronic mailing reports and to keep the user apprised of the continuous improvements to the reports as the Intelligent Mail Program matures. 

Customer / Supplier Agreement Simplification Job Aid

The purpose of this document is to define the simplification changes to Customer / Supplier Agreements (CSAs) effective November 6, 2011.

Customer-Supplier Agreement (CSA) Simplification Job Aid

The purpose of this document is to define the simplification changes to Customer/ Supplier Agreements (CSAs) effective November 6, 2011. As part of the ongoing simplification effort, CSAs have been modified to only contain the information necessary for First-Class separations.

Test Environment for Mailers (TEM) Checklist and Troubleshooting

This document will help prepare customers to use electronic documentation to submit qualification reports and postage statements (commonly called eDoc) and for customers who are required to test in the Test Environment for Mailers (TEM).