02/01/2013
Backorder Process Guide
Backorders allow Mailers to know when an order cannot be filled by the original sourcing due to lack of inventory.
01/06/2015
Create Standing Request Template
This document outlines a step-by-step approach to create a standing request template for MTE orders.
04/21/2016
Create Tray Label Holder Request
This document outlines a step-by-step approach to create tray label holder requests for MTE orders.
01/06/2015
Deactivate a Standing Request Template
This document outlines a step-by-step approach to deactivate a standing request template for MTE orders.
04/16/2014
MTE Request Details Overview
The following document is designed to help users understand the request details page and associated information.
06/18/2021
MTEOR Registration Overview
New Mailers can register online for MTEOR through the Business Customer Gateway.
04/16/2014
MTEOR Requesting from a Plant: FAQ
This document lists general frequently asked questions and answers (FAQ's) for placing a request from a postal plant.
01/06/2015
Modify a Standing Request Template
This document outlines a step-by-step approach to modify a standing request template for MTE orders.
02/01/2013
Order Details Overview
The following document is designed to help you to understand the order detail page and associated information.
04/21/2016
Order Tray Label Holders
This MTEOR guide provides information on how to order Tray Label Holders.
10/01/2013
Place MTE Request Instructions
This document outlines the necessary steps to place a MTE request.
04/17/2014
Place Order Instruction
This document provides information on MTEORs Place Order procedure.
04/15/2014
Replicate MTE Request
This document explains how the “Replicate Request” function allows users to easily duplicate a request on their MTEOR Dashboard for future pick up or delivery.
04/17/2014
Replicate Order Guide
This document provides informatino on replicating orders allows users to quickly and easily place orders with similar MTE requests.
09/14/2015
View Report Suite for Mailers
MTEOR provides the ability for Mailers to download and view reports directly from the Dashboard.
04/15/2014
Withdraw MTE Request
This document explains how the “Withdraw Request” function allows users to easily remove requests from MTEOR after they have been placed.
04/17/2014
Withdraw Order Guide
The document outlines how to use the Withdraw Order function, which allows users to easily remove orders from MTEOR.