MyMSSC Portal User Guide - Business Service Administrators (BSAs)

The MyMSSC Portal is a NEW way commercial customers can submit Service Requests to the Mailing and Shipping Solutions Center. The MyMSSC Portal provides customers with the perfect complement to our traditional services and is a fast, straightforward, and secure process for commercial customers to manage their service requests. This guide is designed to assist Business Service Administrators (BSAs) utilizing the MyMSSC Portal in the Business Customer Gateway (BCG).

USPS Verification of Periodicals Advertising Percentage – Alternate Marked Copy Program

Promotions Portal - How to Request Access

View this video to find out how to request access to the Mailing Promotions Portal within the Business Customer Gateway. This portal will be utilized to streamline the sample review process for the Mailing Promotions incentives.

Informed Delivery Mailer Onboarding Guide

This is the Mailer Onboarding Guide to assist in the initial set up to submit Informed Delivery Campaigns via eDoc in the CAT (Customer Acceptance Testing) environment. This covers how to set up a CAT Business Customer Gateway (BCG) account and permit for testing Mail.dat and Mail.XML eDoc submissions that include campaign data to create Informed Delivery Campaigns via PostalOne!

All new BCG accounts will need to be verified and approved by the CAT Help Desk before they can be used for testing.

Provisioning Enterprise Payment (EPS) and USPS Ship (formerly Package Platform (PPC)) Data through Informed Visibility® (IV®)

This guide provides instructions for receiving Enterprise Payment System (EPS) and USPS Ship (formerly Package Platform Concept (PPC)) data through the IV Mail Tracking & Reporting (IV-MTR) application. Instructions include how to get access, create and manage a data feed, manage the address book, and manage data delegation.

Balance Check in the Customer Validation Tool Instructions

When given explicit permission by permit holders to do so, MSPs have the ability to perform balance checks for EPS and Local Trust accounts at the permit level. The MSP will not be granted access to the permit holder's account, but will only be able to verify if sufficient funds are available prior to a mailing.  

Promotions Portal - Asking a Question

Now that you have access to the Mailing Promotion Portal, view the video below to learn how to ask a question about the Mailing Promotions. This feature can be used to ask about previously submitted mailpieces or general inquiries about a specific Promotion, getting you the answers you need to be successful.

Promotions Portal - Submitting a Mailpiece for Review

As a participant in the Mailing Promotions, you must submit your mailpiece samples to the Promotions Team to confirm their eligibility. Learn how to utilize the new Mailing Promotions Portal to easily submit your samples for review in the video below.

USPS Package Intercept® Bulk Upload User Guide

You can use the United States Postal Service’s (USPS’s) Package Intercept Commercial Service application to intercept a package through the Business Customer Gateway at USPS.com. Using this application will give you the option to return to sender, redirect to a new domestic address, or Hold for Pickup at a domestic Post Office. You can also add certain extra services to the package.
This publication is a user’s guide for the USPS Package Intercept Commercial Service application’s Bulk File Upload feature.

USPS Package Intercept® User Guide

You can use the United States Postal Service’s (USPS’s) Package Intercept Commercial Service application to intercept a package through the Business Customer Gateway at USPS.com. Using this application will give you the option to return to sender, redirect to a new domestic address, or Hold For Pickup at a domestic Post Office. You can also add certain extra services to the package. This publication is a user’s guide for the USPS Package Intercept Commercial Service application.

Commercial USPS Package Intercept is available through Business Customer Gateway.