User Guides
04/07/2022
Balance Check in the Customer Validation Tool Instructions

When given explicit permission by permit holders to do so, MSPs have the ability to perform balance checks for EPS and Local Trust accounts at the permit level. The MSP will not be granted access to the permit holder's account, but will only be able to verify if sufficient funds are available prior to a mailing.  

 
User Guides
04/01/2022
Promotions Portal - Asking a Question

Now that you have access to the Mailing Promotion Portal, view the video below to learn how to ask a question about the Mailing Promotions. This feature can be used to ask about previously submitted mailpieces or general inquiries about a specific Promotion, getting you the answers you need to be successful.

User Guides
04/01/2022
Promotions Portal - Submitting a Mailpiece for Review

As a participant in the Mailing Promotions, you must submit your mailpiece samples to the Promotions Team to confirm their eligibility. Learn how to utilize the new Mailing Promotions Portal to easily submit your samples for review in the video below.

User Guides
03/29/2022
USPS Package Intercept® Bulk Upload User Guide

You can use the United States Postal Service’s (USPS’s) Package Intercept Commercial Service application to intercept a package through the Business Customer Gateway at USPS.com. Using this application will give you the option to return to sender, redirect to a new domestic address, or Hold for Pickup at a domestic Post Office. You can also add certain extra services to the package.
This publication is a user’s guide for the USPS Package Intercept Commercial Service application’s Bulk File Upload feature.

User Guides
03/29/2022
USPS Package Intercept® User Guide

You can use the United States Postal Service’s (USPS’s) Package Intercept Commercial Service application to intercept a package through the Business Customer Gateway at USPS.com. Using this application will give you the option to return to sender, redirect to a new domestic address, or Hold For Pickup at a domestic Post Office. You can also add certain extra services to the package. This publication is a user’s guide for the USPS Package Intercept Commercial Service application.

Commercial USPS Package Intercept is available through Business Customer Gateway.

User Guides
01/11/2022
DPV® Product Licensee Performance Requirements - CASS Cycle O

This document provides product licensee performance requirements for DPV®.

User Guides
10/26/2021
How to Submit Mail.XML Jobs to PostalOne!®

This guide provides step‐by‐step instructions for submitting electronic mailing information into the USPS® for Full‐Service letters & flats.

User Guides
10/26/2021
How to Submit Mail.dat Jobs to PostalOne!®

This document is a comprehensive guide that outlines steps for exchanging electronic data with the PostalOne!® system using the Mail.dat file format.

User Guides
08/20/2021
Mail Anywhere Customer Participation Guide

This guide covers eligibility requirements, benefits, submission guidelines for the Mail Anywhere program.

User Guides
08/10/2021
ePostage® Integration Guide

The purpose of this document is to provide integration requirements and best practices for software developers creating an ePostage shipping solution utilizing the USPS Electronic Verification System (eVS). These requirements are provided in addition to those identified in the Publication 205, eVS® Business and Technical Guide which remains the main source document for eVS integration.