FAQs
12/16/2020
Emerging Platform Program FAQ

The United States Postal Service® is introducing the Emerging Platform Program for providers of ecommerce services who would like to offer USPS® as a preferred shipping provider on their platform.

On this page you will find an FAQ which answers common questions about the Emerging Platform Program. Answers can be found to questions about the benefits of participating in the program, what Negotiated Service Agreements (NSAs) are, and more.

FAQs
12/10/2020
Mailpiece Design Analyst (MDA) Customer Service Help Desk FAQs

FAQs on the MDA Customer Service Help Desk, including decisions and rulings, mailpiece design and evaluation, and service levels.

FAQs
11/25/2020
2021 Earned Value FAQs

2021 Earned Value Promotion FAQs

FAQs
11/20/2020
Seamless Acceptance Incentive FAQs

FAQs for the incentive for mailings that are submitted under the Seamless Acceptance program. The incentive will begin on January 24, 2021 and be ongoing.

Mailers wishing to enter into Seamless should inquire with their local
BMEU.

FAQs
11/02/2020
Addressing Fact Sheet for Periodicals Flats

An overview of new address requirements for mailers who are sending flat-size Periodicals (such as magazines and newspapers).

FAQs
08/13/2020
Picture Permit™ Indicia (PPI) FAQs

Frequently asked questions about the Picture Permit™ Indicia (PPI) program. Topics include a general overview, pricing, participation, authorization process, commingling, Mail Service Providers. 

FAQs
06/05/2020
Enterprise Payment System (EPS) FAQs

The Enterprise Payment System or EPS allows customers to pay for products and services through an Enterprise Payment Account (EPA) funded as an Automated Clearing House (ACH) Debit or Trust Account. The EPS payment account management provides enhanced security features, centralized balance and account management, and a self-service customer experience.