User Guides
05/04/2022
Intelligent Mail for Small Business Owners (IMsb) User Guide

Intelligent Mail® for Small Business Mailers (IMsb) is a free online tool which will allow you to produce the presorted Intelligent Mail barcodes (IMb) for your mail pieces, tray labels and submit an electronic postage statement to the acceptance units.

User Guides
04/26/2022
Provisioning Enterprise Payment (EPS) and Package Platform (PPC) Data through Informed Visibility® (IV®)

This guide provides instructions for receiving Enterprise Payment System (EPS) and Package Platform Concept (PPC) data through the IV Mail Tracking & Reporting (IV-MTR) application. Instructions include how to get access, create and manage a data feed, manage the address book, and manage data delegation.

User Guides
04/07/2022
Balance Check in the Customer Validation Tool Instructions

When given explicit permission by permit holders to do so, MSPs have the ability to perform balance checks for EPS and Local Trust accounts at the permit level. The MSP will not be granted access to the permit holder's account, but will only be able to verify if sufficient funds are available prior to a mailing.  

 
User Guides
04/01/2022
Promotions Portal - Asking a Question

Now that you have access to the Mailing Promotion Portal, view the video below to learn how to ask a question about the Mailing Promotions. This feature can be used to ask about previously submitted mailpieces or general inquiries about a specific Promotion, getting you the answers you need to be successful.

User Guides
04/01/2022
Promotions Portal - Submitting a Mailpiece for Review

As a participant in the Mailing Promotions, you must submit your mailpiece samples to the Promotions Team to confirm their eligibility. Learn how to utilize the new Mailing Promotions Portal to easily submit your samples for review in the video below.

User Guides
04/01/2022
Promotions Portal - Business Customer Gateway Sign-Up

Learn how to sign-up for a USPS Business Customer Gateway (BCG) account by viewing the video below. The BCG grants you access to a wide variety of Mailing and Shipping Services such as the 2022 Mailing Promotions to meet your needs as a USPS Customer.

User Guides
03/29/2022
USPS Package Intercept® Bulk Upload User Guide

You can use the United States Postal Service’s (USPS’s) Package Intercept Commercial Service application to intercept a package through the Business Customer Gateway at USPS.com. Using this application will give you the option to return to sender, redirect to a new domestic address, or Hold for Pickup at a domestic Post Office. You can also add certain extra services to the package.
This publication is a user’s guide for the USPS Package Intercept Commercial Service application’s Bulk File Upload feature.

User Guides
03/29/2022
USPS Package Intercept® User Guide

You can use the United States Postal Service’s (USPS’s) Package Intercept Commercial Service application to intercept a package through the Business Customer Gateway at USPS.com. Using this application will give you the option to return to sender, redirect to a new domestic address, or Hold For Pickup at a domestic Post Office. You can also add certain extra services to the package. This publication is a user’s guide for the USPS Package Intercept Commercial Service application.

Commercial USPS Package Intercept is available through Business Customer Gateway.

User Guides
03/14/2022
Informed Delivery Mail.XML Mailer Guide

This is a guide for submitting campaigns to PostalOne! via Mail.XML.