User Guides
12/01/2022
MTEOR Inventory Reporting Manual

The MTEOR application is designed to help you easily place and change MTE orders. The online application also features an easy-to-use template to quickly submit MTE inventory reports directly to USPS as required by the MTEOR User Agreement.

User Guides
11/22/2022
2D IMpb Barcode Guide

Some labels on packages may have barcodes that are not able to be scanned while being processed through automated equipment; this could be due to distortion, label placement, movement of items within soft packaging, etc. To overcome these challenges and improve the readability of barcodes, the US Postal Service® recommends using 2D IMpb GS1 Data Matrix barcodes in addition to the traditional IMpb barcode.

The GS1-Data Matrix barcodes contain the same information as the IMpb barcode and are strategically placed on the label to augment the Intelligent Mail® Package Barcode (IMpb™) that has been a mainstay in visibility. Placing the 2D IMpb on opposing sides reduces label print errors and increases the ability for that label to be scanned, resulting in increased in-transit visibility for that package. The 2D IMpb is also recommended for use on Hazmat packages.

User Guides
10/26/2022
MyMSSC Portal User Guide - Non-Business Service Administrators

MyMSSC Portal is a NEW way commercial customers can submit Service Requests to the Mailing and Shipping Solutions Center. The MyMSSC Portal provides customers with the perfect complement to our traditional services and is a fast, straightforward, and secure process for commercial customers to manage their service requests. This guide is designed to assist non-Business Service Administrators (BSAs) utilizing the MyMSSC Portal in the Business Customer Gateway (BCG).

User Guides
10/26/2022
MyMSSC Portal User Guide - Business Service Administrators (BSAs)

The MyMSSC Portal is a NEW way commercial customers can submit Service Requests to the Mailing and Shipping Solutions Center. The MyMSSC Portal provides customers with the perfect complement to our traditional services and is a fast, straightforward, and secure process for commercial customers to manage their service requests. This guide is designed to assist Business Service Administrators (BSAs) utilizing the MyMSSC Portal in the Business Customer Gateway (BCG).

User Guides
09/09/2022
NCOALink® Limited Service Provider Licensee Performance Requirements

The purpose of these performance requirements is to establish standard criteria of performance with which USPS® requires NCOALink® Limited Service Providers (“Licensees”) to comply.

User Guides
09/09/2022
NCOALink® Full Service Provider Performance Requirements

This document provides information on NCOALink® Full-Service provider licensee performance requirements.

User Guides
09/07/2022
MPE Data User Licensee Performance Requirements

This document defines the licensee performance requirements for NCOALink® data Mail Processing Equipment.

User Guides
08/29/2022
Parcel Data Exchange (PDX) Web Application User Guide

The Parcel Data Exchange (PDX) is accessed via the web and Application Programming Interface (API) to allow customers to send manifest files and receive outbound files from the United States Postal Service® (USPS®). This document provides the information necessary to begin using the web-based portion of the PDX application using a web browser.