User Guides
08/06/2021
User Guides
08/06/2021
User Guides
08/06/2021
User Guides
06/28/2021
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) User Guide

The User Guide describes the prerequisites for receiving mail tracking data through IV-MTR, the data provisioning options available, and how to use the application for tracking commercial domestic-bound barcoded letters and flats.

User Guides
06/18/2021
MTEOR Order Manual

The Mail Transport Equipment Ordering System (MTEOR) is a fast, reliable, and convenient place to order mail transport equipment (MTE) online. This manual instructs you on a MTESC orders and requests from a plant.

User Guides
06/18/2021
MTEOR Mailer Request Manual

MTEOR (Mail Transport Equipment Ordering system) for Local Mailers allows select Mailers to manage MTE requests from a Postal plant online through MTEOR. This document outlines the benefits fo this online application including easily requesting MTE online, real-time insight into the status of requests, and around the clock access.

User Guides
04/26/2021
Mailing and Shipping Solutions Center (MSSC) Topics

List of topics the MSSC can assist with. To reach the MSSC, email us at MSSC@usps.gov or call 1-877-672-0007 from 7:00AM – 7:00PM CT.

User Guides
03/03/2021
Express Mail Corporate Account (EMCA) Migration to National Customer Management System (NCMS)

The USPS Centralized Accounting Processing System (CAPS) is one of the USPS payment processing systems customers can use to fund their Express Mail Corporate Account (EMCA). The CAPS system will retire in the summer of 2021. Current Priority Mail Express (PME) customers who are using CAPS to fund their EMCA need to start using the USPS National Customer Management System (NCMS) to fund their EMCA. Customers can use Credit Card or Automated Clearing House (ACH)-debit/credit for establishing payment method in NCMS. This document provides the steps EMCA customers need to complete in-order to use the NCMS to fund their EMCA and to delink the their EMCA from CAPS.

User Guides
02/01/2021
Seamless Incentive Report

This guide displays the details of the Seamless Incentive report in PostalOne!. Additional reporting is available in the Enterprise Payment System. 

User Guides
01/22/2021