Tools
01/27/2025
Informed Delivery Add-On

 

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eDoc Submitter Permit Enrollment Guide
Informed Delivery Saturation Campaign Mailer Guide
Informed Delivery Submission Checklist
User Guides
12/16/2024
Parcel Labeling Guide

This document has been developed to make it easier to create and use labels on parcels shipped via the United States Postal Service® (USPS®). While some flexibility exists in design of shipping labels, using these standards will make label certification easier and make processing your parcels more efficient.

User Guides
11/04/2024
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Business Service Administrator (BSA) Instructions

This document provides an introduction to the Business Service Administrator (BSA) user level and information on its role in the United States Postal Service® (USPS®) Informed Visibility Mail Tracking & Reporting (IV-MTR) business service.  It also provides step-by-step instructions for the tasks BSAs and BSA Delegates are responsible for.

User Guides
08/21/2024
Trailing Edge Die-Cut (TED-C) Automation Letters Instructional Video

PCSC Manager - Mail Classification Stephanie Padilla and PCSC Manager - National Customer Rulings Juan Tosado have collaborated to provide mailers with an overview of Trailing Edge Die-Cut (TED-C) Adutomation Letters requirements, including a demonstration of how to correctly use the TED-C Letters Template to verify that a sample TED-C letter will qualify for automation prices.

User Guides
07/18/2024
Business Customer Gateway: Overview and Tour

This presentation provides an overview of the Business Customer Gateway and a tour for new users. 

User Guides
07/11/2024
Guide to Mailer Scorecard

Formerly Streamlined Mail Acceptance for Letters and Flats Reporting Guide

The Postal Service provides mailers with access to a mail quality tool, the Mailer Scorecard, which displays a dashboard view of the results of the letter and flat mailing activity within each of these initiatives over a calendar month. This view is available to both the mailer who submitted the electronic documentation for the mailing (eDoc submitter) and the mail owner.

Technical Specifications
06/20/2024
Trailing Edge Die-Cut (TED-C) Process for Eligibility at Automation Letter Prices

This advisory provides the process for getting approval to mail a non-rectangular trail edge die-cut (TED-C) letter-size mailpieces at the applicable automation letter prices. 

User Guides
05/10/2024
Certified Mail®

Certified Mail is an extra service that provides the sender with a mailing receipt, tracking history, and, upon request, electronic verification that a mail piece was delivered or that a delivery attempt was made. Certified Mail can be used with both First-Class and Priority Mail, and items sent with this extra service are dispatched and handled in transit as ordinary mail.  This guide provides an explanation of the product, the different types of Certified Mailings, and instructions for preparing Certified Mail.

User Guides
03/20/2024
Informed Delivery Create Campaign Use Case for Mailers

This user guide provides a summary of use cases for Informed Delivery interactive campaigns through the Mail.dat file format via PostalOne!® Electronic Documentation (eDocs).

User Guides
01/26/2024
Computerized Delivery Sequence (CDS) User Guide

This document contains a user guide for CDS.

User Guides
01/19/2024
User Guides
01/18/2024
Guide to Move Update

The Move Update standard is a means of reducing the number of mailpieces in a mailing that require forwarding or return by the periodic matching of a mailer’s address records with change-of-address orders received and maintained by the Postal Service. Mailers who claim First-Class Mail presorted or automation prices and USPS Marketing Mail prices must demonstrate that they have updated their mailing list within 95 days before the mailing date.

User Guides
01/16/2024
Address Element Correction (AEC) & AEC II User Guide

A comprehensive user guide to Address Element Correction (AEC) and AEC II®. Topics addressed: the importance of address accuracy, differences between AEC I and II, ACS vs. AEC, fees and payments, processing, and technical information.

User Guides
11/22/2023
DSF2® Licensee Performance Requirements - CASS Cycle O

To achieve DSF certification, the Licensee must comply with all requirements and specifications contained within the License Agreement, the most current version of this document, and the most current version of the Interface Developers Guide unless explicitly allowed, prohibited, or modified by USPS in writing.

User Guides
10/06/2023
USPS Service Standards Getting Started Guide

The Postal Service has developed Service Standards data files to help customers determine the number of days in transit. This tech sheet will provide step-by-step instructions on how to use these data files allowing you to streamline your operations and improve customer experience.  

Quick Service Guides
09/14/2023
Parcel Data Exchange (PDX) API Customer Guide

This document provides a customer reference guide for Parcel Data Exchange (PDX) Web Application API.

Quick Service Guides
08/28/2023
Parcel Data Exchange (PDX) Web Application User Guide

The Parcel Data Exchange (PDX) is accessed via the web and Application Programming Interface (API) to allow customers to send manifest files and receive outbound files from the United States Postal Service® (USPS®). This document provides the information necessary to begin using the web-based portion of the PDX application using a web browser.

User Guides
04/17/2023
NCOALink® End User Performance Requirements

The purpose of these performance requirements is to establish standard criteria of performance with which USPS® requires NCOALink® End User Licensees to comply.

User Guides
04/14/2023
NCOALink® Limited Service Provider Licensee Performance Requirements

The purpose of these performance requirements is to establish standard criteria of performance with which USPS® requires NCOALink® Limited Service Providers (“Licensees”) to comply.

User Guides
04/14/2023
MPE Data User Licensee Performance Requirements

This document defines the licensee performance requirements for NCOALink® Data User Mail Processing Equipment.