Customer Outage Questionnaire

Use this document to report an outage or system errors.  Please send to PackageFraudPrevention@usps.gov and denote the e-mail as high importance.

Customer Appeal Letter Template

This letter template should be used by customers appealing a local ruling.

The customer completes the letter and submits it locally where the initial ruling they are appealing was made. The template includes a checklist for the customer to ensure that appropriate supporting documentation is provided along with the appeal letter.

For additional information regarding rulings on mailing standards and appeals of those rulings go to DMM 607.2.0. 

JACKPOT CRID/MID Application for Mail Service Providers

Full-Service eDoc submitters are required to accurately identify the Mail Owner and Mail Preparer in the eDoc. Currently, MSPs often profile volumes that meet the less than 5,000 piece By/For Exception as themselves being the Mail Owner.  This causes By/For error code 7140 (Mail Owner and Mail Preparer are the same entity) to be logged.

MSP’s who prepare mailings that include multiple mail owners in a mailing with less than 5,000 pieces per owner and are meeting 90% Full-Service of eligible volume, may request authorization to use a  JACKPOT CRID/MID for identification of this volume. Correct use of this authorized JACKPOT CRID/MID will eliminate error code 7140 reporting for mailers that are preparing mail under the By/For Exception rule when a mail owner is presenting fewer than 5,000 pieces to the USPS in a mailing.

To apply please email this application with the Subject Line "Jackpot CRID" with Company Name, Zip Code, and Current CRID" to recon@usps.gov

Mail Service Provider (MSP) Application for Full-Service Certification

The application for enrollment in a voluntary program to become a certified Mail Service Provider. 

Computerized Delivery Sequence (CDS) Application/Renewal Form

This document contains the application and renewal form for the CDS product.

SuiteLink® Interface and Data Distributor License Agreement

This document is a license agreement from for Suite^Link® Software Distribution.

SuiteLink® Software Interface Developer License Agreement

This document is a license agreement form for Suite^Link® Developers.

PCC Event Planning Template 4.0

Mail Processing Equipment (MPE) Processing Acknowledgement Form

The collection of information on this Processing Acknowledgement Form (PAF) is required by the Privacy Act of 1974. The United States Postal Service^® (USPS^®) requires that each NCOA^Link® Mail Processing Equipment (MPE) Service Provider Licensee has a completed NCOA^Link MPE PAF for each of their NCOA^Link MPE customers prior to providing the NCOA^Link MPE service.

Service Provider Processing Acknowledgement Form (PAF)

This document is an NCOA^Link® processing acknowledgement form.

Mail Processing Agent NCOALink® Processing Acknowledgement Form

This is an NCOA^Link® Processing Acknowledgement form for the Mail Processing Agent.

Combined NCOALink® Processing Acknowledgement Form

Processing form that collects information required by each NCOA^Link® licensee for each of their NCOA^Link customers before providing service.

Z4CHANGE Order Form

This order form is used to subscribe to the Z4CHANGE product. 

CASS™ Order Form

This document contains the order form for CASS™.

MASS™ Order Form

This is an order form to request a test deck for MASS™ certification/recertification.

Terms and Conditions document for MASS™ End-Users

This document outlines the terms and conditions form for MASS™ certification for end users.

Terms and Conditions document for MASS™ Manufacturers

This document outlines the terms and conditions form for MASS™ certification.

Terms and Conditions for CASS™ End Users

This document outlines the terms and conditions for CASS™ certification for end users.

Terms and Conditions for CASS™ Software Developers

This document outlines the terms and conditions for CASS™ certification for developers.

Publisher's Alternate Marked Copy Request

PS Form 4615-EM – Mailer Information Worksheet

PACT Act Application for Business/Regulatory Purposes Exception—ENDS, with PS Form 4615-ER – Recipient Information Worksheet and PS Form 4615-EM – Mailer Information Worksheet (if needed)

PS Form 4615-ER – Recipient Information Worksheet

PACT Act Application for Business/Regulatory Purposes Exception—ENDS, with PS Form 4615-ER – Recipient Information Worksheet and PS Form 4615-EM – Mailer Information Worksheet (if needed)
 

PS Form 4616 - PACT Application for Consumer Testing/Public Health Exception

Combustible cigarettes only: PS Form 4616, PACT Act Application for Consumer Testing/Public Health Exception
 

PS Form 4615-E - PACT Act Application for Business/Regulatory Purposes Exception - ENDS

ENDS: PS Form 4615-E, PACT Act Application for Business/Regulatory Purposes Exception—ENDS
 

PS Form 4615 - PACT Act Application for Business/Regulatory Purposes Exception – Cigarettes/Smokeless Tobacco

Combustible cigarettes or smokeless tobacco: PS Form 4615, PACT Act Application for Business/Regulatory Purposes Exception—Cigarettes/Smokeless Tobacco
 

Mailer Identifier (MID) Application

Complete the following application to request a Mailer Identifier (MID) for use in the Intelligent Mail® container barcode, Intelligent Mail® tray barcode, or Intelligent Mail® barcode. The information provided will not be disclosed outside the Postal Service.

Informed Delivery® Post-Campaign (IDPC) through IV-MTR® Data Delegation Request

This form allows a Delegating Company (i.e., Mailer ID [MID] Owner) to provide authorization for delegation of Informed Delivery Post-Campaign (IDPC) Detailed data visibility to a Receiving Company within the IV-MTR application.

Mail Quality Data (MQD) through IV-MTR® Data Delegation Request

This form allows a Delegating Company (i.e., Mailer ID [MID] Owner) to provide authorization for delegation of Mail Quality Data (MQD) visibility to a Receiving Company within the IV-MTR application.

Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Scan Data Delegation Request

This form allows a Delegating Company (i.e., Mailer ID [MID] Owner) to provide authorization for delegation of mail tracking visibility to a Receiving Company within the IV-MTR application. 

Informed Visibility® Mail Tracking & Reporting (IV®-MTR) One-Time Query Request for Informed Delivery® Post-Campaign Data (IDPC)

This form is to help users prepare to submit a one-time query for Informed Delivery Post-Campaign (IDPC) Detailed data, either on their own through the IV-MTR web application or with assistance from the IV Solutions Center, after June 20, 2020.

Instructions for Acceptance of International Mail that was returned from previously suspended countries

Please click the download button to see the full instructions and form for instructions for acceptance of International Mail that were returned from previously suspended countries

Intent to Remove MID Form

This form can be used by eVS shippers to request delinking of Child MIDs assigned to their Master MID that have been issued to their customers they are no longer affiliated with.  Master MID owners making this request should provide the Child MID user’s name, address and contract information.  Upon review by USPS and after the Child MID has not had any activity on it within 120 days, the Child MID will be delinked.  The completed form can be submitted to eVS_HQ@usps.gov with “Request to Remove Child MID (MID #)” in the subject line.

Direct Mail Technology Integrator Directory - Application

Please read the application carefully to ensure all questions are answered accurately.

Click the buttons below to access other Directory resources.

Direct Mail Technology Integrator Directory - Terms and Conditions

Upon USPS approval of your application, you will need to agree to and sign the Terms and Conditions document provided here.

Click the buttons below to access other Directory resources.

Mail Tracking Vendor List Request Form

Use this form to add your company’s contact information to the Mail Tracking Vendor List or to request changes to your existing entry. 

Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Piece-Level One-Time Query Request

This form is to help users prepare to submit a one-time query for piece-level data, either on their own through the IV-MTR web application or assistance from the IV Solutions Center.

Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Routing Code Visibility Request

This form allows the IV Solutions Center® to provide visibility of mail tracking data within the IV-MTR web application for specific Routing Codes (Zip Codes) based on a company’s business need.
 

PS Form 5118: County Project Web Access Request Form

This form will be used to create a Web-based account with Addressing and Geospatial Technology (AGT) which will be utilized to send/receive (upload/download) files for County Project to/from the EPF website.

Periodicals Accuracy, Grading, and Evaluation (PAGE) User's Application

This is an application form for Periodical Accuracy Grading and Evaluation (PAGE) users.

NCOALink® Compliance Testing Form

This document contains the compliance testing form for the NCOA^Link® product.

Academic Outreach Industry Expert Sign-Up

PCCs can enter industry expert contact information here or forward a link to subject matter experts who are interested in speaking to marketing and graphics communications classes. The emphasis in these courses is on presenting students with marketing experts who can share the latest industry knowledge or bring live clients with real marketing scenarios. Speakers included:

• A printer/paper company speaking about neuromarketing
• An advertising agency talking about how direct mail campaigns are created with clients
• A visit to a print facility
• A major printer and tech enabler, speaking about trends and technology in mail
• A digital advertising/tech company, speaking about how they leverage mail to drive better response from digital experiences
• A major printer/data company, speaking about data analytics that support mail campaigns

EPS Mobile Deposit Terms & Conditions

Service Provider Certification Procedures

This document provides NCOALink® Full and Limited Service Providers Definitions and Certification Procedures.

NCOALink® End User Certification Procedures

An End User is a licensee that uses the NCOALink® Product to update mailing lists for its own mailings. The End User may not update mailing lists for third parties.

NCOALink® Software Developer Certification Procedures

This document describes the process for a Developer to qualify for a license and certify an NCOA^Link software interface. Information for each step of the certification process is included.

Licensing and Certification Key Personnel Form for NCOALink®

This document contains the Licensing and Certification Key Personnel Form for NCOA^Link®.

Continuity of Operations Site Certification Procedures (PDF)

This document provides a guide for NCOALink® continuity of site certification.

Licensing and Certification Key Personnel Form for SuiteLink®

This document provides information on Licensing and Certification Key Personnel Form for SuiteLink®.

NCOALink® Mail Processing Equipment (MPE) Key Personnel Form

Mail Processing Equipment (MPE) Interface Distribution Certification Procedures

The following material describes the process for an Applicant to qualify for a license to distribute NCOALink Mail Processing Equipment (MPE) software. Information for each step of the certification process is included.