User Guides
06/10/2012
A Guide to Customer/Supplier Agreements

This document provides guidance on how to create a Customer/Supplier Agreement (CSA), a written notice that confirms, for a commercial mailer, the Origin-Entry preparation requirements.

User Guides
11/01/2011
FAST® Customer User Guide (Drop Ship)

This guide describes how to use the FAST functions. It explains search fields and reports, while providing detailed instructions for completing searches and viewing report details. You'll find helpful notes on maximizing FAST capabilities.

User Guides
11/01/2011
FAST®: Customer User Guide (Origin Entry)

This guide describes how to use the FAST Origin Entry functions. It provides a detailed explanation of creating and managing Just In Time (JIT) One-Time appointments, JIT Recurring appointments, and viewing closeout information. The guide also explains how to create and access reports, and it contains important notes about security in the Origin Entry application.

User Guides
11/01/2011
Customer-Supplier Agreement (CSA) Simplification Job Aid

The purpose of this document is to define the simplification changes to Customer/ Supplier Agreements (CSAs) effective November 6, 2011. As part of the ongoing simplification effort, CSAs have been modified to only contain the information necessary for First-Class separations.

User Guides
03/29/2009
New Address Requirements for Automation, Presorted, and Carrier Route Flat-Size Mail

The Postal Service adopts new address placement and formatting requirements for Periodicals, Standard Mail®, Bound Printed Matter, Media Mail®, and Library Mail flat-size pieces sent at automation, presorted, or carrier route prices. 

User Guides
02/19/2009
Intelligent Mail Move Update DVD User Guide

This document contains a user guide for Intelligent Mail Move Update (video).

User Guides
01/01/2009
Intelligent Mail® Barcode Technical Resource Guide

This document contains the technical guide for Intelligent Mail® Barcode.

User Guides
03/15/2008
Guidelines for Trademark Use in Advertising

This document provides a user guide for Trademark Use in Advertising.

User Guides
03/08/2006
USPS-LR-L-61

This study provides comprehensive information on the volume, characteristics, and costs of Undeliverable-As-Addressed (UAA) and Personal-KnowledgeRequired (PKR) mail and on addressing deficiencies by rate category and applicable mail processing category.

User Guides
Service Standard Platform File Layout

The Postal Service is looking to move ahead with service standard changes to support Delivering for America network changes.  We intend to continue providing service standard data files for customer use to determine the number of days in transit. This tech sheet will provide the current and future proposed file layouts to help customers understand upcoming changes associated with the proposed changes.