User Guides
01/27/2025
Informed Delivery Add-On

 

                                                  QUICK LINKS                                                  
eDoc Submitter Permit Enrollment Guide
Informed Delivery Saturation Campaign Mailer Guide
Informed Delivery Submission Checklist
User Guides
12/16/2024
Parcel Labeling Guide

This document has been developed to make it easier to create and use labels on parcels shipped via the United States Postal Service® (USPS®). While some flexibility exists in design of shipping labels, using these standards will make label certification easier and make processing your parcels more efficient.

User Guides
11/04/2024
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Business Service Administrator (BSA) Instructions

This document provides an introduction to the Business Service Administrator (BSA) user level and information on its role in the United States Postal Service® (USPS®) Informed Visibility Mail Tracking & Reporting (IV-MTR) business service.  It also provides step-by-step instructions for the tasks BSAs and BSA Delegates are responsible for.

User Guides
08/21/2024
Trailing Edge Die-Cut (TED-C) Automation Letters Instructional Video

PCSC Manager - Mail Classification Stephanie Padilla and PCSC Manager - National Customer Rulings Juan Tosado have collaborated to provide mailers with an overview of Trailing Edge Die-Cut (TED-C) Adutomation Letters requirements, including a demonstration of how to correctly use the TED-C Letters Template to verify that a sample TED-C letter will qualify for automation prices.

User Guides
07/18/2024
Business Customer Gateway: Overview and Tour

This presentation provides an overview of the Business Customer Gateway and a tour for new users. 

User Guides
07/11/2024
Guide to Mailer Scorecard

Formerly Streamlined Mail Acceptance for Letters and Flats Reporting Guide

The Postal Service provides mailers with access to a mail quality tool, the Mailer Scorecard, which displays a dashboard view of the results of the letter and flat mailing activity within each of these initiatives over a calendar month. This view is available to both the mailer who submitted the electronic documentation for the mailing (eDoc submitter) and the mail owner.

User Guides
06/20/2024
Trailing Edge Die-Cut (TED-C) Process for Eligibility at Automation Letter Prices

This advisory provides the process for getting approval to mail a non-rectangular trail edge die-cut (TED-C) letter-size mailpieces at the applicable automation letter prices.