Business Customer Gateway: Overview and Tour

This presentation provides an overview of the Business Customer Gateway and a tour for new users. 

Guide to Mailer Scorecard

Formerly Streamlined Mail Acceptance for Letters and Flats Reporting Guide

The Postal Service provides mailers with access to a mail quality tool, the Mailer Scorecard, which displays a dashboard view of the results of the letter and flat mailing activity within each of these initiatives over a calendar month. This view is available to both the mailer who submitted the electronic documentation for the mailing (eDoc submitter) and the mail owner.

Domestic Merchant Returns API: User Guide

This user guide provides examples of XML transactions to the USPS Merchant Returns web service and guidance for installation.

Trailing Edge Die-Cut (TED-C) Process for Eligibility at Automation Letter Prices

This advisory provides the process for getting approval to mail a non-rectangular trail edge die-cut (TED-C) letter-size mailpieces at the applicable automation letter prices. 

Intelligent Mail Small Business (IMsb) Tool User Guide

Certified Mail®

Certified Mail is an extra service that provides the sender with a mailing receipt, tracking history, and, upon request, electronic verification that a mail piece was delivered or that a delivery attempt was made. Certified Mail can be used with both First-Class and Priority Mail, and items sent with this extra service are dispatched and handled in transit as ordinary mail.  This guide provides an explanation of the product, the different types of Certified Mailings, and instructions for preparing Certified Mail.

Parcel Labeling Guide

This document has been developed to make it easier to create and use labels on parcels shipped via the United States Postal Service® (USPS®). While some flexibility exists in design of shipping labels, using these standards will make label certification easier and make processing your parcels more efficient.

Enterprise Payment System Terms and Conditions

This Terms and Conditions of Use Agreement (this "Agreement") is a legal agreement between you ("You" or "Your" or "User" or "Mailer") and the United States Postal Service, an Independent Establishment of the Executive Branch of the United States Federal Government ("USPS" or "Postal Service"). The Agreement sets forth the terms and conditions for Your use of the USPS Enterprise Payment System. User acknowledges and agrees that he, she or the entity User has accepted the Agreement on behalf of is solely responsible for and shall abide by these Terms and Conditions of Use as well as all policies, procedures and regulations of the United States Postal Service.

Informed Delivery Create Campaign Use Case for Mailers

This user guide provides a summary of use cases for Informed Delivery interactive campaigns through the Mail.dat file format via PostalOne!® Electronic Documentation (eDocs).

KIT 600–the 2024 Official Election Mail Program Kit

Provides the tools necessary to use the US Mail as a secure, efficient, and effective way to facilitate the election process.