User Guides
11/14/2022
2023 Tactile, Sensory, & Interactive Guidebook

The 2023 Tactile, Sensory & Interactive Guidebook provides you all the details you need to know in order to successfully participate in this promotion. In the Guidebook you will find information on the eligibility of mailpieces, information on the Mailing Promotions Portal, and more. Navigate the document via the buttons on the side to quickly access the information most relevant to you.

Promotion Period: February 1, 2023 – July 31, 2023

Registration Period: January 9, 2023 – July 31, 2023

                                                  QUICK LINKS                                                  
Tactile, Sensory, & Interactive Recorded Webinar
Tactile, Sensory & Interactive Webinar Presentation
User Guides
11/14/2022
2023 Emerging & Advanced Technology Guidebook

Please review the 2023 Emerging & Advanced Technology Promotion Guidebook below. Please bookmark this page to ensure you have the most up to date information regarding the 2023 Emerging & Advanced Technology Promotion.

Promotion Period: May 1, 2023 – November 30, 2023

Registration Period: March 15, 2023 – November 30, 2023

                                                  QUICK LINKS                                                  
Emerging & Advanced Technology Webinar Recording
Emerging & Advanced Technology Webinar Presentation

 

User Guides
10/26/2022
MyMSSC Portal User Guide - Non-Business Service Administrators

MyMSSC Portal is a NEW way commercial customers can submit Service Requests to the Mailing and Shipping Solutions Center. The MyMSSC Portal provides customers with the perfect complement to our traditional services and is a fast, straightforward, and secure process for commercial customers to manage their service requests. This guide is designed to assist non-Business Service Administrators (BSAs) utilizing the MyMSSC Portal in the Business Customer Gateway (BCG).

User Guides
10/26/2022
MyMSSC Portal User Guide - Business Service Administrators (BSAs)

The MyMSSC Portal is a NEW way commercial customers can submit Service Requests to the Mailing and Shipping Solutions Center. The MyMSSC Portal provides customers with the perfect complement to our traditional services and is a fast, straightforward, and secure process for commercial customers to manage their service requests. This guide is designed to assist Business Service Administrators (BSAs) utilizing the MyMSSC Portal in the Business Customer Gateway (BCG).

User Guides
08/03/2022
Promotions Portal - How to Request Access

View this video to find out how to request access to the Mailing Promotions Portal within the Business Customer Gateway. This portal will be utilized to streamline the sample review process for the Mailing Promotions incentives.

User Guides
06/28/2022
Informed Delivery Mailer Onboarding Guide

This is the Mailer Onboarding Guide to assist in the initial set up to submit Informed Delivery Campaigns via eDoc in the CAT (Customer Acceptance Testing) environment. This covers how to set up a CAT Business Customer Gateway (BCG) account and permit for testing Mail.dat and Mail.XML eDoc submissions that include campaign data to create Informed Delivery Campaigns via PostalOne!

All new BCG accounts will need to be verified and approved by the CAT Help Desk before they can be used for testing.

User Guides
04/26/2022
Provisioning Enterprise Payment (EPS) and USPS Ship (formerly Package Platform (PPC)) Data through Informed Visibility® (IV®)

This guide provides instructions for receiving Enterprise Payment System (EPS) and USPS Ship (formerly Package Platform Concept (PPC)) data through the IV Mail Tracking & Reporting (IV-MTR) application. Instructions include how to get access, create and manage a data feed, manage the address book, and manage data delegation.

User Guides
04/07/2022
Balance Check in the Customer Validation Tool Instructions

When given explicit permission by permit holders to do so, MSPs have the ability to perform balance checks for EPS and Local Trust accounts at the permit level. The MSP will not be granted access to the permit holder's account, but will only be able to verify if sufficient funds are available prior to a mailing.  

 
User Guides
04/01/2022
Promotions Portal - Asking a Question

Now that you have access to the Mailing Promotion Portal, view the video below to learn how to ask a question about the Mailing Promotions. This feature can be used to ask about previously submitted mailpieces or general inquiries about a specific Promotion, getting you the answers you need to be successful.