User Guides
04/14/2023
NCOALink® Software Developer Performance Requirements for Service Provider

This document provides information about the NCOALink® software developer performance requirements.

User Guides
04/14/2023
NCOALink® Software Developer Performance Requirements for End User

The purpose of these performance requirements is to establish standard criteria of performance that USPS requires NCOALink Software Developers (“Developers”) to comply with.

User Guides
04/13/2023
A Complete Guide to Processing PAFs

PROCESSING ACKNOWLEDGEMENT FORM (PAF) GUIDE United States Postal Service® Addressing and Geospatial Technology

User Guides
03/02/2023
Automated Business Reply Mail® (ABRM) Instructional Guide

This document contains an instructional guide on how to use the ABRM tool.

User Guides
02/24/2023
Enterprise Payment Retail Deposit Locations (February 2023)

These locations are available to make a deposit into your Enterprise Payment Account.

User Guides
01/20/2023
2023 Reply Mail IMbA Promotion

Please review the 2023 Reply Mail IMbA Promotion Guidebook below. Please bookmark this page to ensure you have the most up to date information regarding the 2023 Reply Mail IMbA Promotion.

Promotion Period:  July 1, 2023 – December 31, 2023

Registration Period: May 15, 2023 – December 31, 2023

                                                  QUICK LINKS                                                  
Reply Mail IMbA Webinar Recording
Reply Mail IMbA Webinar Presentation
User Guides
01/20/2023
2023 Retargeting Promotion

The 2023 Retargeting Guidebook provides you all the details you need to know in order to successfully participate in this promotion. In the Guidebook you will find information on the eligibility, information on the Mailing Promotions Portal, and more. Navigate the document via the buttons on the side to quickly access the information most relevant to you.

Promotion Period: September 1, 2023 –November 30, 2023

Registration Period: July 15, 2023 – November 30, 2023

                                                  QUICK LINKS                                                  
Retargeting Webinar Recording
Retargeting Webinar Presentation
User Guides
01/17/2023
Parcel Return Service (PRS) Guide

Parcel Return Service is only available through a Negotiated Service Agreement (NSA) (709.1.0). Please consult this guide or contact a USPS Sales Representative for additional details.

User Guides
01/11/2023
NCOALink® Reports Master File Descriptions

This document provides a master document for the USPS® NCOALink® Product Reporting Requirements.

User Guides
01/01/2023
2023 Informed Delivery Promotion

The 2023 Informed Delivery Guidebook provides you all the details you need to know in order to successfully participate in this promotion. In the Guidebook you will find information on the eligibility, information on the Mailing Promotions Portal, and more. Navigate the document via the buttons on the side to quickly access the information most relevant to you.

Promotion Period: August 1, 2023 – December 31, 2023

Registration Period: June 15, 2023 – December 31, 2023

                                                  QUICK LINKS                                                  
eDoc Submitter Permit Enrollment Guide
2023 Informed Delivery Webinar
2023 Informed Delivery Webinar Presentation