User Guides
04/01/2022
Promotions Portal - Submitting a Mailpiece for Review

As a participant in the Mailing Promotions, you must submit your mailpiece samples to the Promotions Team to confirm their eligibility. Learn how to utilize the new Mailing Promotions Portal to easily submit your samples for review in the video below.

User Guides
03/29/2022
USPS Package Intercept® Bulk Upload User Guide

You can use the United States Postal Service’s (USPS’s) Package Intercept Commercial Service application to intercept a package through the Business Customer Gateway at USPS.com. Using this application will give you the option to return to sender, redirect to a new domestic address, or Hold for Pickup at a domestic Post Office. You can also add certain extra services to the package.
This publication is a user’s guide for the USPS Package Intercept Commercial Service application’s Bulk File Upload feature.

User Guides
03/29/2022
USPS Package Intercept® User Guide

You can use the United States Postal Service’s (USPS’s) Package Intercept Commercial Service application to intercept a package through the Business Customer Gateway at USPS.com. Using this application will give you the option to return to sender, redirect to a new domestic address, or Hold For Pickup at a domestic Post Office. You can also add certain extra services to the package. This publication is a user’s guide for the USPS Package Intercept Commercial Service application.

Commercial USPS Package Intercept is available through Business Customer Gateway.

User Guides
01/11/2022
DPV® Product Licensee Performance Requirements - CASS Cycle O

This document provides product licensee performance requirements for DPV®.

User Guides
10/26/2021
How to Submit Mail.XML Jobs to PostalOne!®

This guide provides step‐by‐step instructions for submitting electronic mailing information into the USPS® for Full‐Service letters & flats.

User Guides
10/26/2021
How to Submit Mail.dat Jobs to PostalOne!®

This document is a comprehensive guide that outlines steps for exchanging electronic data with the PostalOne!® system using the Mail.dat file format.

User Guides
06/18/2021
MTEOR Order Manual

The Mail Transport Equipment Ordering System (MTEOR) is a fast, reliable, and convenient place to order mail transport equipment (MTE) online. This manual instructs you on a MTESC orders and requests from a plant.

User Guides
06/18/2021
MTEOR Mailer Request Manual

MTEOR (Mail Transport Equipment Ordering system) for Local Mailers allows select Mailers to manage MTE requests from a Postal plant online through MTEOR. This document outlines the benefits fo this online application including easily requesting MTE online, real-time insight into the status of requests, and around the clock access.

User Guides
03/03/2021
Express Mail Corporate Account (EMCA) Migration to National Customer Management System (NCMS)

The USPS Centralized Accounting Processing System (CAPS) is one of the USPS payment processing systems customers can use to fund their Express Mail Corporate Account (EMCA). The CAPS system will retire in the summer of 2021. Current Priority Mail Express (PME) customers who are using CAPS to fund their EMCA need to start using the USPS National Customer Management System (NCMS) to fund their EMCA. Customers can use Credit Card or Automated Clearing House (ACH)-debit/credit for establishing payment method in NCMS. This document provides the steps EMCA customers need to complete in-order to use the NCMS to fund their EMCA and to delink the their EMCA from CAPS.

User Guides
02/01/2021
Seamless Incentive Report

This guide displays the details of the Seamless Incentive report in PostalOne!. Additional reporting is available in the Enterprise Payment System.