Continuous Contact Template

Tactile, Sensory & Interactive Template

Tactile, Sensory & Interactive Template

Informed Delivery Add-On Template

Provisioning Informed Delivery® Post-Campaign (IDPC) Data in Informed Visibility® Mail Tracking & Reporting (IV®-MTR)

This guide provides instructions for receiving Informed Delivery Post-Campaign (IDPC) detailed data through the IV Mail Tracking & Reporting (IV-MTR) application. Instructions include how to access the application, create a one-time query, create and manage a data feed, manage the address book, and manage data delegation.

Informed Visibility® Mail Tracking & Reporting (IV®-MTR) User Guide

The User Guide describes the prerequisites for receiving mail tracking data through IV-MTR, the data provisioning options available, and how to use the application for tracking commercial domestic-bound barcoded letters and flats.

Applying for Access to Informed Visibility® Mail Tracking & Reporting (IV®-MTR)

This presentation provides instructions for applying for access to the IV Mail Tracking & Reporting application (IV-MTR). The instructions include how to register for a Business Customer Gateway (BCG) account, add the IV-MTR service in the BCG, and how to sign in to the IV-MTR portal to begin using the service. 

Mail Growth Incentive Re-Registration Video

Mail Growth Incentive New Registration Video

eVS to USPS Ship Migration Tech Sheet

The Postal Service is retiring the electronic verification system (eVS). eVS customers must migrate to USPS Ship or USPS APIs by February 2025. This includes customers using Premium Forwarding Services Commercial (PFSC) and Click N Ship BusinessPro (CNBPro). This document outlines the differences between the two platforms and steps to migrate from eVS to USPS Ship.

PCC Membership Drive Best Practices User Guide April 2025

MyMSSC Portal User Guide - Non-Business Service Administrators

MyMSSC Portal is a NEW way commercial customers can submit Service Requests to the Mailing and Shipping Solutions Center. The MyMSSC Portal provides customers with the perfect complement to our traditional services and is a fast, straightforward, and secure process for commercial customers to manage their service requests. This guide is designed to assist non-Business Service Administrators (BSAs) utilizing the MyMSSC Portal in the Business Customer Gateway (BCG).

MyMSSC Portal User Guide - Business Service Administrators (BSAs)

The MyMSSC Portal is a NEW way commercial customers can submit Service Requests to the Mailing and Shipping Solutions Center. The MyMSSC Portal provides customers with the perfect complement to our traditional services and is a fast, straightforward, and secure process for commercial customers to manage their service requests. This guide is designed to assist Business Service Administrators (BSAs) utilizing the MyMSSC Portal in the Business Customer Gateway (BCG).

Promotions Alert: 4/15/2025

2025 Promotions Activity Reports: Procedure to Address Known Defects

Automated Certificate of Mailing User Guide

Informed Visibility Data Feed Instructions

Sustainability Add-On Slides

Mail Growth Incentives Terms & Conditions-2025

Informed Delivery Add-On

Parcel Labeling Guide

This document has been developed to make it easier to create and use labels on parcels shipped via the United States Postal Service® (USPS®). While some flexibility exists in design of shipping labels, using these standards will make label certification easier and make processing your parcels more efficient.

Informed Delivery - My Products Portal Integration

Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Business Service Administrator (BSA) Instructions

This document provides an introduction to the Business Service Administrator (BSA) user level and information on its role in the United States Postal Service® (USPS®) Informed Visibility Mail Tracking & Reporting (IV-MTR) business service.  It also provides step-by-step instructions for the tasks BSAs and BSA Delegates are responsible for.

Trailing Edge Die-Cut (TED-C) Automation Letters Instructional Video

PCSC Manager - Mail Classification Stephanie Padilla and PCSC Manager - National Customer Rulings Juan Tosado have collaborated to provide mailers with an overview of Trailing Edge Die-Cut (TED-C) Adutomation Letters requirements, including a demonstration of how to correctly use the TED-C Letters Template to verify that a sample TED-C letter will qualify for automation prices.

Business Customer Gateway: Overview and Tour

This presentation provides an overview of the Business Customer Gateway and a tour for new users.