User Guides
01/01/2009
Intelligent Mail® Barcode Technical Resource Guide

This document contains the technical guide for Intelligent Mail® Barcode.

User Guides
03/15/2008
Guidelines for Trademark Use in Advertising

This document provides a user guide for Trademark Use in Advertising.

User Guides
03/08/2006
USPS-LR-L-61

This study provides comprehensive information on the volume, characteristics, and costs of Undeliverable-As-Addressed (UAA) and Personal-KnowledgeRequired (PKR) mail and on addressing deficiencies by rate category and applicable mail processing category.

User Guides
PCC Membership Best Practices Guide

This PCC Membership Drive Best Practice Guide aims to equip PCCs with proven best practices to host successful membership drives. 

Last Updated July 2026

User Guides
Service Standard Platform File Layout

The Postal Service is looking to move ahead with service standard changes to support Delivering for America network changes.  We intend to continue providing service standard data files for customer use to determine the number of days in transit. This tech sheet will provide the current and future proposed file layouts to help customers understand upcoming changes associated with the proposed changes.  

User Guides
PCC Goal Setting Guide

This document establishes a standardized S.M.A.R.T. goal framework for local leadership teams to create, execute, and monitor strategic initiatives within the Postal Customer Council (PCC) network.