Quick Service Guides
Quick Guide to Intelligent Mail Package Barcode (IMpb) Vendor Certification

This document outlines how to obtain  Intelligent Mail® Package Barcode (IMpb) Vendor Certification.

Data Files
PTR Error/ Warning Messages

This document provides information on the Product Tracking System Error and Warning Messages.

Applications/ Forms
Mailpiece Design Analyst (MDA) Assistance Request Form

 

Complete this form and submit to MDA@usps.gov to request the assistance of an MDA.

Fact Sheets
Commonly Asked Mailpiece Design Analyst (MDA) Customer Questions

Commonly asked questions and answers from MDA customers.

Presentations
Mailpiece Design Analyst (MDA) Customer Service Help Desk Process

This presentation outlines the MDA Customer Service Help Desk Process.

Presentations
Service Standards

This presentation provides information on Service Standards.

Contact Lists
Service Hubs and Facilities Locations

This document provides a list of service hub facilities, includes area, district, NASS, site, locale key, and start date.

Presentations
ANKLink®: The New Address Quality Tool

A 2005 National Customer Support Center presentation on the new ANKLink®, an enhancement to the 18-month NCOALink® product. Includes an overview, features and benefits, application details, and requirements.