Mailpiece Design Analyst (MDA) Assistance Request Form

Complete this form and submit to MDA@usps.gov to request the assistance of an MDA.

Commonly Asked Mailpiece Design Analyst (MDA) Customer Questions

Commonly asked questions and answers from MDA customers.

Mailpiece Design Analyst (MDA) Customer Service Help Desk Process

This presentation outlines the MDA Customer Service Help Desk Process.

Presentation for Online Enrollment Pre-Production Environment Training

Service Standards

This presentation provides information on Service Standards.

Service Hubs and Facilities Locations

This document provides a list of service hub facilities, includes area, district, NASS, site, locale key, and start date.

ANKLink®: The New Address Quality Tool

A 2005 National Customer Support Center presentation on the new ANK^Link®, an enhancement to the 18-month NCOA^Link® product. Includes an overview, features and benefits, application details, and requirements.

Publication for Streamlined Mail Acceptance for Letters and Flats (Pub 685)

Streamlined Mail Acceptance for Letters and Flats (Pub 685) contains the policies and processes for the verification of eligible business mailings using tools provided by Intelligent Mail® Full-Service, eInduction, and Seamless Acceptance.

Electronic Verification System (eVS®) Publications and Instructions

This document contains eVS® guides and publications.

Publication 286: Postal Customer Council Program Policies and Rules

This publication provides information on Postal Customer Council Program Policies and Rules.

Computerized Delivery Sequence (CDS) Sample ZIP Code™ Password

The CDS Sample ZIP Code file requires a password.

Computerized Delivery Sequence (CDS) Conversion Software Instructions (Windows)

This docoument provides instructions for Windows conversion software for the CDS product.

Computerized Delivery Sequence (CDS) No Stat Counts

This document contains the No Stats Count Data file for CDS.

Computerized Delivery Sequence (CDS) Products on Electronic Product Fulfillment (EPF)

Beginning October 2014, all Address Quality and Address Management products will be provided via the Electronic Product Fulfillment (EPF) method. CD/DVD fulfillment will no longer be an option for product fulfillment.

PS Form 3553: CASS™ Summary Report

This form is the CASS™ Summary Report.

Unique Intelligent Mail® Barcode (IMb) Testing for Postal Wizard Summary

This guide gives an overview of the procedures for testing Unique IMbs.

Manifest Analysis Certification (MAC) Batch™ Customer Charge Form

This document provides information on the MAC Batch™ Customer Charge Form.

Manifest Report with Rate Summary Sample

This document provides information on the Manifest Report with a Rate Summary Sample.

Appendix D: First-Class Automation Flats (Tray-Based) Rate Summary by Weight

This document provides additional information on first-class automation flats (tray-based) rate summary by weight.

Appendix C: First-Class Automation Letters Summary By Weight

This document contains addtional information on letters summary by weight sample.

Steps to Create the Intelligent Mail® Barcode

This document is a quick-reference guide for creating your Intelligent Mail® Barcodes.

Barcode Decoder/Encoder

The IMb encoder and decoder tool allows you to convert Intelligent Mail® barcodes into numeric equivalents, or vice versa.

How to know if a Record is not a Business

This document provides a quick service guide to know if a record is not a business.

Information on Public Seed Records

This document provides facts and additional information on Public Seed records.

DSF2® Flat File Interface Developers Guide

This document contains a technical guide for DSF2® flat file interface developers.

DSF2® Interface Developers Guide

This document provides a technical guide for DSF2® interface developers.

Sample ZIP + 4® File TXT

This document provides a sample of a ZIP + 4 .txt file.

Sample ZIP + 4® Transaction File TXT

This document provides a sample of a ZIP + 4 Transaction .txt file.

City State Sample File XLS

This document contains the sample file for AIS City State product.

Current Cycle Test Parameters

This document provides a technical guide on the current cycle test parameters.

Appendix D: Multiline Optical Character Readers (MLOCR) Documentation

This document provides information on MLOCRs.

Appendix A: Universal File Format (UFF) Header Record

Appendix for UFF Header record.

Intelligent Mail® Tray Label Certification Guide

This document contains the user guide for Intelligent Mail Tray Label certification.

Enhanced Line of Travel (eLOT) Master Product File Format

This document contains the master product file format for eLOT.