Service Standards
This presentation provides information on Service Standards.
Service Hubs and Facilities Locations
This document provides a list of service hub facilities, includes area, district, NASS, site, locale key, and start date.
ANKLink®: The New Address Quality Tool
A 2005 National Customer Support Center presentation on the new ANKLink®, an enhancement to the 18-month NCOALink® product. Includes an overview, features and benefits, application details, and requirements.
Publication for Streamlined Mail Acceptance for Letters and Flats (Pub 685)
Streamlined Mail Acceptance for Letters and Flats (Pub 685) contains the policies and processes for the verification of eligible business mailings using tools provided by Intelligent Mail® Full-Service, eInduction, and Seamless Acceptance.
Secure Destruction Frequently Asked Questions (FAQs)
This document outlines frequently asked questions and answers regarding secure destruction.
Electronic Verification System (eVS®) Publications and Instructions
This document contains eVS® guides and publications.
Computerized Delivery Sequence (CDS) Sample ZIP Code™ Password
The CDS Sample ZIP Code file requires a password.
Computerized Delivery Sequence (CDS) Conversion Software Instructions (Windows)
This docoument provides instructions for Windows conversion software for the CDS product.
Computerized Delivery Sequence (CDS) No Stat Counts
This document contains the No Stats Count Data file for CDS.
Computerized Delivery Sequence (CDS) Products on Electronic Product Fulfillment (EPF)
Beginning October 2014, all Address Quality and Address Management products will be provided via the Electronic Product Fulfillment (EPF) method. CD/DVD fulfillment will no longer be an option for product fulfillment.