User Guides
Managing Drop Ship Appointments Guide

The Managing Drop Ship Appointments guide contains instructions to help the user manage their drop ship appointments in FAST. This guide provides users with step-by-step directions for managing one-time and recurring drop ship appointments.

User Guides
Facility Profile Information

The Facility Profile in FAST provides users the capability to view Facility related information. This includes Facility specific information, holiday information and Critical Entry Times (CETs).

User Guides
Creating Origin Entry Appointments Guide

The Origin Entry Appointments guide contains instructions to help the user create Origin Entry appointments in FAST. This guide provides users with step-by-step directions for creating one-time and recurring Origin Entry appointments.

User Guides
Creating Drop Ship Appointments Guide

The Creating Drop Ship Appointment guide contains instructions to help the user create drop ship appointments in FAST. This guide provides users with step-by-step directions for creating one-time and recurring drop ship appointments.

User Guides
Preferred Publication Job Aid

The Preferred Publication Group is an area which allows users to select and save their regularly used publications. By saving the publication in their Preferred Publication Group, a user is able to create a unique listing of their most frequently used publications.

User Guides
Mail Direction Search Report

The Mail Direction Search Report is used to search for default drop entry points and redirections. This report allows users to search based on several different data elements including mail characteristics, discount level, and destination ZIP Code®.

User Guides
Joint Scheduling Job Aid

Joint Appointment Scheduling is a capability in FAST® to allow multiple owners to own their specific pieces of the appointment scheduling process. Joint scheduling allows the transportation agent to be responsible for appointment logistics information while Mail Owners and Mail Preparers are responsible for the mail content information.

User Guides
Customer/Supplier Agreements: eDoc Association Job Aid

The Customer Supplier/Agreements-eDoc Association Job Aid contains useful information around correctly mapping CSA information from FAST to eDocs. Sample scenarios outlining the proper use of the letter 'P' for the Critical Acceptance Time (CAT) for CSAs are provided.

Quick Service Guides
Electronic Address Sequencing (EAS) File Format Guidelines

This quick guide provides instructions on how to format an address list for EAS processing using Microsoft Excel.

Tools
Service Standards Maps

This tool/map reflects service standards changes that are effective April 1. This map illustrates the service standards based on April 1 Labeling Lists changes and the business rules defined in the Federal Register (39 CFR 121).