Presentations
Mailpiece Design Analyst (MDA) Customer Service Help Desk Process
This presentation outlines the MDA Customer Service Help Desk Process.
Presentations
Service Standards
This presentation provides information on Service Standards.
Presentations
ANKLink®: The New Address Quality Tool
A 2005 National Customer Support Center presentation on the new ANKLink®, an enhancement to the 18-month NCOALink® product. Includes an overview, features and benefits, application details, and requirements.