Presentations
03/12/2026
AI and Direct Mail - USPS Webinar

If you're exploring how A.I. can strengthen direct mail performance - improve targeting, connect mail to digital channels and support smarter campaign planning - this session is worth a watch.

 

We also cover how USPS Mailing Promotions can support these strategies.

To view the Webinar please click here.

Passcode: 6l0UK4#5

 

Release Notes
03/12/2026
PFSC Application 2.1 Release Notes 3-12-2026

This document describes the updates and enhancements for the PFSC application released on 3/12/2026 along with information on the new MyPFS feature released on 3/13/2026 as part of the My Products Portal.

  • 03/12/2026

    MyPFS Overview User Guide March 2026

    This is a guide describing the new MyPFS product feature in the My Product Portal released in March 2026.

  • User Guides
    03/12/2026
    Premium Forwarding Service Commercial External User Guide

    User Guide for the Premium Forwarding Service Commercial application. 

    Release Notes
    03/11/2026
    Tech Guides
    03/11/2026
    Merchant Onboarding and Authorization Tech Guide

    Merchants need to follow a two-step process to authorize a Label Provider to generate shipping labels on their behalf.


    1.   Log in or create a USPS business account on the Customer Onboarding Portal (COP) to get Customer Registration ID (CRID), Mailer ID (MID), and Enterprise Payment Account (EPA). A CRID is a unique identifier for your company. A MID is another identifier which can be part of the barcode on a piece of mail.
    2.   Authorize Label Provider in COP. Before the merchant’s account can be used by Label Provider, Label Provider must be authorized. This will also enable Label Provider to generate package labels on behalf of NSA Holders at their NSA rates.
     

    User Guides
    03/11/2026
    USPS Business Portal (COP) Onboarding User Guide

    The United States Postal Service (USPS)Business Portal (COP) offers business customers a modern, streamlined way to create and manage a USPS business account set-up and onboard core services.

    User Guides
    03/11/2026
    Business Portal User Account Creation

    Instructions for new USPS Business Customers to generate a new account.