Presentations
12/18/2015
Postal Customer Council (PCC) Workshop: Designing Mail for Success

This presentation provides information on designing mail for success.

User Guides
11/20/2015
Guidelines for Privately Printed Customs Declaration Forms

This document contains the Guidelines for Privately Printed Customs Declaration Forms.

Announcements
11/05/2015
Licensing Announcement: Clarification to Addresses on NCOALink® PAFs

In an effort to help clarify the PO Box address issues when the physical street is not provided or not valid on the ZIP + 4® database, this announcment provide guidelines to follow.

Presentations
09/18/2015
Postal Customer Council (PCC) Workshop: Rethink Shipping

This presentation provides information on PCC's effor to "rethink shipping".

Announcements
09/14/2015
Licensing Announcement: Addresses on NCOALink® PAFs

As a reminder, all parties signing NCOALink Processing Acknowledgement Forms (PAFs) must provide a physical street address.

Quick Service Guides
09/14/2015
View Report Suite for Mailers

MTEOR provides the ability for Mailers to download and view reports directly from the Dashboard. Major Mailers who receive MTE from an MTESC can view the “Local Mailer Report” and the “Mailer Inventory Report” while Local Mailers can only view their “Local Mailer Report.”

Announcements
09/01/2015
Postal Customer Council (PCC) Insider

PCC newsletter, including updates on membership, education, communication, and policy.

Presentations
09/01/2015
Postal Customer Council (PCC) Workshop: The Power of Mail

Marketers spend $44.5 billion annually on direct mail campaigns. Here's why: studies have found that 65% of consumers have made a purchase as the result of a Direct Mail piece. In this presentation, you will learn how to use direct mail to acquire and retain customers.

Presentations
08/20/2015
USPS® Operations Overview: Kelly Sigmon

This presentation was held at hte Great Lakes Area - August 20, 2015 Meeting.

Presentations
08/18/2015
Postal Customer Council (PCC) Workshop: Pickup Service

This presentation includes information on Eligible Products, Service on USPS.com, Scheduling a Pickup on USPS.com, Bulk File Upload Package Pickup, Scheduling Pickup On Demand on USPS.com, and Editing a Pickup Request on USPS.com.

Presentations
08/18/2015
Postal Customer Council (PCC) Workshop: USPS® Returns

This presentation provides information on returns market and opportunity.

Announcements
08/07/2015
Licensing Announcement: NCOALink® Onsite Reviews

In a coordinated effort that began in December 2014, the Licensing and Certification Department and United States Postal Inspection Service (USPIS) have teamed up to conduct NCOALink onsite reviews at Licensees’ site locations.

User Guides
06/03/2015
Program Registration Incentives Enrollment User Guide

This guide will help you to enroll for an incentive program. The initial enrollment takes several steps and expedites enrollment for subsequent incentive programs.

Announcements
06/02/2015
NCOALink® MPE Pricing Letter

This announcment indicates a change in NCOALink Mail Processing Equipment licensing fees.

Announcements
06/02/2015
NCOALink® Pricing Letter

This announcement indicates a change in NCOALink licensing fees.

User Guides
05/26/2015
ACS™ Electronic Product Fulfillment (EPF) File Access

Instructions for accessing ACS Electronic Product Fulfillment (EPF) files.

Tech Guides
05/08/2015
A Guide to Full Service

This guide will assist users in complying with Section 705.24 and others in the Mailing Standards of the U.S. Postal Service Domestic Mail Manual (DMM) that involve the requirements of two Federal Register notices on the use of Full-Service Intelligent Mail to qualify for automation prices when the mail pieces are First-Class, Standard, Periodicals, or Bound Printed Matter.

Announcements
04/28/2015
ACS™ Announcement: Electronic Product Fulfillment (EPF) Invoice Modification

The ACS EPF Billing Invoice PDF version has been modified effective with the April 24, 2015 invoice.

Tech Guides
04/20/2015
Intelligent Mail® Barcode (IMb) 4-State Specification

This document provides the specifications for generating and printing the Intelligent Mail® barcode (IMb) used in the U.S. Postal Service (USPS) mailstream. The IMb is also known as the USPS OneCode Solution or USPS 4-State Customer Barcode (abbreviated 4CB, 4-CB, or USPS4CB). This document provides information for software developers and users alike on the creation and printing of compliant IMb. It describes the symbology, format, fields, values and other characteristics of the Postal Service IMb.

Applications/ Forms
04/01/2015
Customs Form Certification Checklist

Form to download, complete, and send to NCSC as part of the certification process.

Fact Sheets
04/01/2015
Customs Form Certification Checklist

This document contains a checklist for the Customs Form Certification.

Fact Sheets
03/23/2015
USPS® Delivery Standards and Statistics Fact Sheet
This short article discusses the past performance and volume trends of First-Class and Standard Mail.
Fact Sheets
02/26/2015
Periodicals Critical Entry Times (CET) Memo

This message describes changes to the standardized National Destination Critical Entry Times (CET) for periodical mailing customers.

User Guides
02/23/2015
Test Procedures for Automatable Polywrap Film

This document provides updated information for USPS-T-3204 - Test Procedures for Automatable Polywrap Film sections referenced in the Domestic Mail Manual (DMM) for the U.S. Postal Service (USPS). Requirements identified in the DMM 201.4.5.  Polywrap Specifications refer to specific sections for test methods in USPS-T-3204 – Test Procedures for Automatable Polywrap Film.

Publications
01/25/2015
Intelligent Mail® Package Barcode (IMpb) Options for Federal Agencies

As of January 25, 2015, the Intelligent Mail® Package Barcode (IMpb) is required for Certified Mail®, Registered Mail®, Priority Mail® and all packages.