05/01/2014
Full-Service Mailer's Checklist
Your Quality Manual includes the written procedures required by the Quality Manual (QM) standards and must also contain all the supporting documentation to meet the FULL SERVICE standards. Regardless of the type of certification (List Mailer, Presort Bureau, or Consolidator), your Quality Manual must address letters, flats, and parcels based on your operations. Your manual must declare organizational policies and the organization-wide objectives describing how you will meet the FULL SERVICE standards.
04/17/2014
Place Order Instruction
This document provides information on MTEORs Place Order procedure.
04/17/2014
MTEOR Equipment and Ordering: FAQs
This document lists frequently asked questions and answers for MTESC Mailers about MTEOR Equipment and Ordering procedures.
04/17/2014
Withdraw Order Guide
The document outlines how to use the Withdraw Order function, which allows users to easily remove orders from MTEOR.
04/17/2014
Replicate Order Guide
This document provides informatino on replicating orders allows users to quickly and easily place orders with similar MTE requests.
04/16/2014
MTEOR Requesting from a Plant: FAQ
This document lists general frequently asked questions and answers (FAQ's) for placing a request from a postal plant.
04/16/2014
MTE Request Details Overview
The following document is designed to help users understand the request details page and associated information.
04/15/2014
Replicate MTE Request
This document explains how the “Replicate Request” function allows users to easily duplicate a request on their MTEOR Dashboard for future pick up or delivery.
04/15/2014
Withdraw MTE Request
This document explains how the “Withdraw Request” function allows users to easily remove requests from MTEOR after they have been placed.
03/24/2014
Container, Tray, and Bundle Visibility User Guide
This user guide shows mailers how to obtain Container, Tray, and Bundle tracking information.