Fact Sheets
04/30/2019
USPS Returns Fact Sheet For PC Postage

COMING SOON-UPDATED FACT SHEET!

USPS Returns leverages upgraded Mail Processing Equipment (MPE) to capture package attributes to expedite processing and enable consistently accurate pricing. The upgraded infrastructure enables USPS to price each package individually, provide package-level visibility for pricing, eliminate all manual pricing activities, and return packages directly to shippers.

Announcements
04/28/2019
Academic Outreach Page Has Moved

Hello This page has moved. Please follow the link below to reach the new location. Thank you.

https://postalpro.usps.com/directeffect

 

User Guides
04/22/2019
NCOALink® Software Interface Distributor Performance Requirements

The purpose of these performance requirements is to establish standard criteria of performance that USPS® requires NCOALink Software Interface Distribution Licensees to comply with.

Publications
04/19/2019
Publications
04/12/2019
Direct Marketing Coursework - Module 4: Connecting Digital with Direct

Build on students' knowledge and experience with digital tools and technologies that connect the paper-based world with online and digital experiences.

 

 

AR

     

Additional Content:

Ignite the Spark: Awareness & Desire is a video that shows the early stages of the customer journey, we identify a problem that our consumer needs to solve. By engaging prospects in a relevant way, we can motivate them to act. See how we ignite the spark for this customer, both digitally and physically.

Hot Pursuit: Seek More & Evaluate is a video shows the customer moves from being solution-focused to product-focused, seeking compelling information to inform her decision. See how mail backed by data intelligence drives action during moments that matter across the customer journey.

A New Day: Transaction & Retention is a video shows the customer is ready to purchase—but she’s looking for something to tip the scales. Learn how delivering the right incentive at the right time on this customer journey motivates her to buy.

Light at the End of the Tunnel: Loyalty & Recommendation is a video shows a positive shipping experience and personal touch are vital to growing loyalty on this customer’s journey. See how a blend of physical and digital mail sheds light on an enriching experience—taking her from consumer to advocate.

Technical Specifications
04/08/2019
Announcements
04/04/2019
Applications/ Forms
04/03/2019
Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Routing Code Visibility Request

This form allows the IV Solutions Center® to provide visibility of mail tracking data within the IV-MTR web application for specific Routing Codes (Zip Codes) based on a company’s business need.