Release Notes
04/28/2025
  • 04/23/2025

    Quick Start Guide for Informed Visibility® - Mail Tracking & Reporting (IV®-MTR)

    This document provides high-level instructions for completing One-Time Queries and Data Feeds in the IV-MTR application.

  • Announcements
    04/22/2025
    Post Office/ZIP Code Entries for Postal Bulletin 5/1/2025

    This spreadsheet provides details on the Post Office/ZIP Code entry changes for Postal Bulletin issue 5/1/2025.

    User Guides
    04/16/2025
    MyMSSC Portal User Guide - Non-Business Service Administrators

    MyMSSC Portal is a NEW way commercial customers can submit Service Requests to the Mailing and Shipping Solutions Center. The MyMSSC Portal provides customers with the perfect complement to our traditional services and is a fast, straightforward, and secure process for commercial customers to manage their service requests. This guide is designed to assist non-Business Service Administrators (BSAs) utilizing the MyMSSC Portal in the Business Customer Gateway (BCG).

    User Guides
    04/16/2025
    MyMSSC Portal User Guide - Business Service Administrators (BSAs)

    The MyMSSC Portal is a NEW way commercial customers can submit Service Requests to the Mailing and Shipping Solutions Center. The MyMSSC Portal provides customers with the perfect complement to our traditional services and is a fast, straightforward, and secure process for commercial customers to manage their service requests. This guide is designed to assist Business Service Administrators (BSAs) utilizing the MyMSSC Portal in the Business Customer Gateway (BCG).