• 09/10/2026
  • Contact Lists
    09/10/2026
    NCOALink® Limited Service Provider Licensees

    This document provides a list of service providers and contact information for NCOALink®. These providers receive 18 months of change-of-address (COA) data on a weekly basis from the USPS®. For the full 48 months of COA data refer to the NCOALink Full Service Provider Licensees.

    Technical Specifications
    09/03/2026
    FAQs
    09/03/2026
    User Guides
    09/03/2026
    Provisioning Informed Delivery® Post-Campaign (IDPC) Data in Informed Visibility® Mail Tracking & Reporting (IV®-MTR)

    This guide provides instructions for receiving Informed Delivery Post-Campaign (IDPC) detailed data through the IV Mail Tracking & Reporting (IV-MTR) application. Instructions include how to access the application, create a one-time query, create and manage a data feed, manage the address book, and manage data delegation.

    Presentations
    09/03/2026
    Orientation Training for Informed Visibility® - Mail Tracking & Reporting (IV®-MTR)

    This presentation provides an introduction to the IV-MTR application, including its purpose, user access, layout, navigation controls, and support resources.

    User Guides
    09/03/2026
    Provisioning Mail Quality Data with Informed Visibility® Mail Tracking and Reporting

    Mail Quality Data (MQD-IV) leverages the Informed Visibility® Mail Tracking & Reporting (IV®-MTR) application to enable mailers to receive uncapped Mail Quality Data. Detailed error data from the Mailer Scorecard is available for Full Service, Move Update, eInduction, and Seamless Acceptance.

    User Guides
    09/03/2026
    Provisioning Enterprise Payment (EPS) and USPS Ship (formerly Package Platform (PPC)) Data through Informed Visibility® (IV®)

    This guide provides instructions for receiving Enterprise Payment System (EPS) and USPS Ship (formerly Package Platform Concept (PPC)) data through the IV Mail Tracking & Reporting (IV-MTR) application. Instructions include how to get access, create and manage a data feed, manage the address book, and manage data delegation.

    User Guides
    09/03/2026
    Informed Visibility® Mail Tracking & Reporting (IV®-MTR) User Guide

    The User Guide describes the prerequisites for receiving mail tracking data through IV-MTR, the data provisioning options available, and how to use the application for tracking commercial domestic-bound barcoded letters and flats.

    Tech Guides
    09/03/2026
    Informed Visibility® Mail Tracking & Reporting (IV®-MTR) Mail.XML Guide

    This guide provides information about using MailXML™ to receive mail tracking data through the IV-MTR application. Through Mail.XML, mailers can receive visibility information for letter and flat containers and handling units (trays, tubs, and sacks).