Mailpiece Design Analyst (MDA) Assistance Request Form

Complete this form and submit to MDA@usps.gov to request the assistance of an MDA.

Commonly Asked Mailpiece Design Analyst (MDA) Customer Questions

Commonly asked questions and answers from MDA customers.

Mailpiece Design Analyst (MDA) Customer Service Help Desk Process

This presentation outlines the MDA Customer Service Help Desk Process.

Presentation for Online Enrollment Pre-Production Environment Training

Service Standards

This presentation provides information on Service Standards.

Service Hubs and Facilities Locations

This document provides a list of service hub facilities, includes area, district, NASS, site, locale key, and start date.

ANKLink®: The New Address Quality Tool

A 2005 National Customer Support Center presentation on the new ANK^Link®, an enhancement to the 18-month NCOA^Link® product. Includes an overview, features and benefits, application details, and requirements.

Publication for Streamlined Mail Acceptance for Letters and Flats (Pub 685)

Streamlined Mail Acceptance for Letters and Flats (Pub 685) contains the policies and processes for the verification of eligible business mailings using tools provided by Intelligent Mail® Full-Service, eInduction, and Seamless Acceptance.

Secure Destruction Frequently Asked Questions (FAQs)

This document outlines frequently asked questions and answers regarding secure destruction.

Electronic Verification System (eVS®) Publications and Instructions

This document contains eVS® guides and publications.