04/16/2014
MTEOR Requesting from a Plant: FAQ
This document lists general frequently asked questions and answers (FAQ's) for placing a request from a postal plant.
04/16/2014
MTE Request Details Overview
The following document is designed to help users understand the request details page and associated information.
04/15/2014
Replicate MTE Request
This document explains how the “Replicate Request” function allows users to easily duplicate a request on their MTEOR Dashboard for future pick up or delivery.
04/15/2014
Withdraw MTE Request
This document explains how the “Withdraw Request” function allows users to easily remove requests from MTEOR after they have been placed.
03/24/2014
Container, Tray, and Bundle Visibility User Guide
This user guide shows mailers how to obtain Container, Tray, and Bundle tracking information.
03/18/2014
Full-Service Frequently Asked Questions and Answers
This document provides frequently asked questions (FAQs) and answers for Full-Service.
03/15/2014
Postal Customer Council (PCC) Workshop: NCOA vs. ACS™: Which is Best?
This presentation provides a comparison of both NCOA and ACS.
03/14/2014
ACS™ Announcement: Electronic Product Fulfillment (EPF) Planned Maintenance and Migration Rescheduled
Electronic Product Fulfillment (EPF) maintenance previously planned for March 15, 2014 has been tentatively rescheduled to begin March 22, 2014 at 10am CST and end March 23, 2014 at 10pm CST.
03/14/2014
Licensing Announcement: Reminder on Electronic Product Fulfillment (EPF) Server Migration
As a reminder, the Electronic Product Fulfillment (EPF) website will be migrated to a new server Saturday, March 15.
03/13/2014
Full-Service Customer Registration Identification (CRID) and Mailer Identifier (MID) (Presentation)
This document contains a presentation for Full-Service CRIDs and MIDs.