Fact Sheets
Intelligent Mail Services Helping Mailers Make Smarter Business Decisions
This document contains a fact sheet and guide to help mailers make better business decisions.
Quick Service Guides
Quick Guide to Intelligent Mail Package Barcode (IMpb) Vendor Certification
This document outlines how to obtain Intelligent Mail® Package Barcode (IMpb) Vendor Certification.
Data Files
PTR Error/ Warning Messages
This document provides information on the Product Tracking System Error and Warning Messages.
User Guides
Applications/ Forms
Mailpiece Design Analyst (MDA) Assistance Request Form
Complete this form and submit to MDA@usps.gov to request the assistance of an MDA.
Fact Sheets
Commonly Asked Mailpiece Design Analyst (MDA) Customer Questions
Commonly asked questions and answers from MDA customers.
Presentations
Mailpiece Design Analyst (MDA) Customer Service Help Desk Process
This presentation outlines the MDA Customer Service Help Desk Process.
Presentations
Service Standards
This presentation provides information on Service Standards.
Contact Lists
Service Hubs and Facilities Locations
This document provides a list of service hub facilities, includes area, district, NASS, site, locale key, and start date.