June 2021 MTAC Open Session Customer Experience, Product Solutions, Business Technology Focus Group Leaders

Presented by Tammy Edwards, Senior Director, Customer Relations for (Kelly Sigmon, Vice President, Customer Experience) and Tom Foti, Vice President, Product Solutions.

June 2021 MTAC Open Session Operations Update

Presented by Isaac Cronkhite, Chief Logistics & Processing Operations Officer and Executive Vice President.

June 2021 MTAC Open Session Pricing Highlights

Presented by Sharon Owens, Vice President, Pricing and Costing

June 2021 MTAC Open Session Cyber Security Update

Presented by Pritha Mehra, Chief Information Officer and Executive Vice President.

Seamless Acceptance/Automated Verification- June 17, 2021

 Presented by Michael Filipski, Commercial Acceptance Analyst.

WestPac Area Inspiring Mail (AIM) Virtual Meeting – June 25, 2021

Keynote Speaker Dr Joshua D. Colin, Chief Delivery and Retail Officer, Executive Vice President (A), USPS

WestPac Area Inspiring Mail (AIM) Virtual Meeting Recording – June 25, 2021

Access Passcode .$9E.5BF

Mail Spoken Here - USPS Industry Engagement & Outreach Monthly Newsletter – June 2021

Mailing & Shipping Solutions Center (MSSC) to Merge With the PostalOne! Helpdesk

Effective July 1, 2021, the external PostalOne! Helpdesk will merge into the Mailing & Shipping Solutions Center (MSSC). Customers will need to contact the MSSC with any PostalOne! issues. The current PostalOne! help desk number of 1-800-522-9085 will automatically forward to the MSSC @ 1-877-672-0007. In the Interactive Voice Response (IVR), customers will select option 2 (MSSC) and then option 3 (PostalOne!) for assistance.

The current email address PostalOne@usps.gov will remain active and be routed to the MSSC.

COMPLETED: Scheduled System Activities - June 27, 2021