User Guides
Guide to the Mailer Scorecard

The Postal Service provides mailers with access to a mail quality tool, the Mailer Scorecard, which displays a dashboard view of the results of the letter and flat mailing activity within each of these initiatives over a calendar month. This view is available to both the mailer who submitted the electronic documentation for the mailing (eDoc submitter) and the mail owner.

The guide to the mailer scorecard is now contained within Pub 685.

Presentations
Service Standards

This presentation provides information on Service Standards.

Contact Lists
Service Hubs and Facilities Locations

This document provides a list of service hub facilities, includes area, district, NASS, site, locale key, and start date.

Presentations
ANKLink®: The New Address Quality Tool

A 2005 National Customer Support Center presentation on the new ANKLink®, an enhancement to the 18-month NCOALink® product. Includes an overview, features and benefits, application details, and requirements.

Publications
Publication for Streamlined Mail Acceptance for Letters and Flats (Pub 685)

Streamlined Mail Acceptance for Letters and Flats (Pub 685) contains the policies and processes for the verification of eligible business mailings using tools provided by Intelligent Mail® Full-Service, eInduction, and Seamless Acceptance.

FAQs
Secure Destruction Frequently Asked Questions (FAQs)

This document outlines frequently asked questions and answers regarding secure destruction.

Announcements
Electronic Verification System (eVS®) Publications and Instructions

This document contains eVS® guides and publications.

Fact Sheets
Computerized Delivery Sequence (CDS) Sample ZIP Code™ Password

The CDS Sample ZIP Code file requires a password.

Quick Service Guides
Computerized Delivery Sequence (CDS) Conversion Software Instructions (Windows)

This docoument provides instructions for Windows conversion software for the CDS product.