Business Customer Gateway
The BCG (Business Customer Gateway) gives you a single entry point for Postal Service online business services such as: Intelligent Mail Products and Services, Business Mailing Activity and Reports, Scheduling Mailing Appointments, Mailer IDs (MIDs), Incentive Programs and Information, and Shipping Service Programs.
Who Should Use the BCG?
Customers can utilize the Gateway to accomplish and streamline the following tasks: prepare, track and monitor mailings, manage Mailer IDs and permits, simplify Full-Service mailing and customer returns, target areas with direct mail, send and manage large shipments, order mailing and shipping labels, enroll for shipping services, generate mail and transaction history reports, stay informed of USPS promotions and incentive programs.
For more information, please visit the Business Customer Gateway website.
Tech Guides 02/01/2018
This presentation provides an overview of the Business Customer Gateway and a tour for new users.
This document contains the Business Customer Gateway webinar.
User Guides 11/03/2016
This document details the steps for VAE Update/Singup, registering new users to enable VAE access, and registering a new mail owner user.
Business Customer Gateway (BCG) Release Notes
Release Notes 01/29/2014
This document contains release notes for BCG.
Release Notes 10/11/2013
This document contains release notes for the October 11, 2013 BCG release.
Release Notes 08/21/2013
This document covers the August 21, 2013 release of a new BCG system.
Release Notes 07/09/2013
This document contains notes on the July 14, 2013 BCG release.
Customer Registration ID (CRID)
The Mailer Scorecard provides a dashboard view of the results of the letter and flat mailing activity with the Postal Service over a calendar month. This view is available to both the mailer who submitted the electronic documentation for the mailing (eDoc submitter) and the mail owner/mail preparer.
For questions, please call (800) 522-9085 or email IntelligentMailSupport@USPS.GOV.