Mailing and Shipping Solutions Center | PostalPro

Mailing and Shipping Solutions Center

Please visit the commercial customer frequently asked questions below or, if you cannot find what you are looking for, you can call us to speak to a live agent or email your question and it will be answered by a trained mailing requirements agent. A list of topics handled by the MSSC can be found here.

Answers to questions related to Mailpiece Design can be found here.

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Every Door Direct Mail

Where are the policies, procedures and capabilities?
Where can I find help with EDDM mailpiece design?
Where can I find a quick reference guide?

Automated Business Reply Tool

Where Do I Access the Tool?
How do I get started creating artwork for business reply mail?

Marriage Mail Incentive

What is the Marriage Mail Incentive?
Where Can I Find a Quick Reference Guide?
What are the Frequently Asked Questions?

USPS Mail Entry Programs

Where do I learn more about Seamless Acceptance?
Where do I learn more about Move/Update
Where can I find a comprehensive guide to mail entry programs and the mailer scorecard?

General Letter and Flat Design Questions

What are the standards for letters, flats, and cards?
How do I design letters and postcards for automated processing?
How do I design letters and postcards for automated processing?

Paying for Commercial Mail

How do I sign up for the Enterprise Payment System?
How do I deposit checks into my payment account with a mobile phone?
Where can I find more answers to common payment questions?

Informed Delivery® Campaigns

Where can I get an overview?
What are the requirements for the campaign (ride along) image?
Where can I find more answers to common questions?

Getting Started with Commercial Mail

Where can I learn the basics?
Is there a checklist I can use to ensure I haven't missed a step with my mailing?
Where can I find a list of certified mail service providers and Full-Service software providers?

Business Reply Mail (BRM)

Where can I see an overview of the different types of reply mail?
How does reply mail need to be formatted
What additional resources are there for BRM?

Shipping Packages

Where can I learn more about Electronic Verification Service?
Where can I find information on return packages?
What do I need to know about barcode requirements for packages?

Political and Election Mail

Where can I find information about Political and Election Mail?
Where can I find my local coordinator?

Visit the Comprehensive Quick Service Guide

Email Contact Option

Locate the Nearest Business Mail Entry Unit

Talk to a Live Agent Monday-Friday from 7:00am-7:00pm Central at 877.672.0007