USPS has developed a new verification and payment method for Merchandise Returns Services (MRS) USPS and Scan Based Payment (SBP) customers, called USPS Returns. The current MRS process pose challenges such as reliance on sampling, lack of package-level pricing details, lack of visibility when a returned package travels through the mail stream, and packages held at postage due units before being returned to traditional verification customers. While SBP has limited capabilities for single-piece attribute-based pricing.
USPS Returns leverages upgraded Mail Processing Equipment (MPE) to capture package attributes to expedite processing and enable consistently accurate pricing. The upgraded infrastructure enables USPS to price each package individually, provide package-level visibility for pricing, eliminate all manual pricing activities, and return packages directly to shippers.
COMING SOON-UPDATED FACT SHEET!
Detailed information on the Package Platform data elements available through the Informed Visibility Mail Tracking & Reporting (IV-MTR) application.