Move Update

The Move Update standard is a means of reducing the number of mailpieces in a mailing that require forwarding or return by the periodic matching of a mailer’s address records with change-of-address orders received and maintained by the Postal Service. Mailers who claim presorted or automation prices for First-Class Mail or Standard Mail must demonstrate that they have updated their mailing list within 95 days before the mailing date.

Please note: Links to many of the documents on this page are temporarily on the bottom left of this page. They will be returned to their normal place soon.

Who is Move Update for?

Mailers who claim presorted or automation prices for First-Class Mail or Standard Mail.

First Class Mail

First Class Mail

Parcels

Parcels

Periodicals

Periodicals

Standard Mail

Standard Mail

Description

The Postal Service offers three preapproved methods: Address Change Service (ACS), National Change of Address Linkage System (NCOALink), and ancillary service endorsements except for Forwarding Service Requested. Alternative methods that require separate approval also are offered for First-Class Mail. Mailers must use one of the preapproved or alternative methods to meet the Move Update standard.

The Move Update standard is met when an address used on a mailpiece in a mailing for any class of mail is updated with an approved method and the same address is used in a commercial First-Class Mail or Standard Mail mailing within 95 days after the address has been updated. Except for mail bearing an alternative address format, addresses used on all pieces claiming Standard Mail prices are required to meet the Move Update standard.

Featured Resources

User Guides
09/28/2018
Guide to Move Update

The Move Update standard is a means of reducing the number of mailpieces in a mailing that require forwarding or return by the periodic matching of a mailer’s address records with change-of-address orders received and maintained by the Postal Service.

Fact Sheets
03/09/2018
Move Update Methods Requirements Fact Sheet

This fact sheet identifies the variety of products and services that help improve the accuracy of mailing lists, the quality of the physical addresses, and provide Change-of-Address (COA) information.

Presentations
03/22/2018
Move Update Webinar Presentation

In this presentation you'll learn about various important aspects of Move Update.

Fact Sheets
07/01/2016
Clarification to the Move Update Standard

This document contains information on the Move Update standards.

Presentations
03/01/2010
Move Update Rules and Printers' Role

This presentation provides information on printers as Mail Service Providers.

Related Products

ACS™

ACS is a post mailing service that allows mailers to receive change-of-address (COA) and other reasons for non-delivery electronically and reduce the number of manual (hardcopy) address notifications.

NCOALink®

The NCOALink Product is a secure dataset of approximately 160 million permanent change-of-address (COA) records consisting of names and addresses of individuals, families and businesses who have filed a change of address with the Postal Service™. Developed with secure data store technology to increase security of postal customer data and protect the privacy of this information, the NCOALink Product enables mailers to process mailing lists and update lists with new addresses prior to mailing. The NCOALink data is provided on a regular basis to companies that have been licensed by the Postal Service.

Ancillary Service Endorsements

Ancillary Service Endorsements allow for a sender to obtain an addressee’s forwarding/new address if the addressee has filed a Change-of-Address order with the Postal Service, or a reason for why a mailpiece has not been delivered.

99% Testing

The 99% Accurate test is a computer-based process that performs Postal Service ZIP + 4® coding and change-of-address processing utilizing the customer’s file as input. The 99% Accurate test is accomplished by submitting the mailer’s address file(s) to the Postal Service for processing.

Contact

For questions, please call (800) 238-3150 or email MoveUpdate.ncsc@usps.gov.