Enterprise Payment System

To watch instructional IV-MTR videos please follow this link.

Eligible Products and Services include First-Class Mail®, Letters, Cards, and Flats, Priority Mail, First-Class Package Service, USPS Marketing Mail, Letters, Flats, and Parcels, Parcel Select®, Media Mail®, Library Mail, Bound Printed Matter, Periodicals, International Products, Business Reply Mail (BRM), and Every Door Direct Mail (EDDM®), submitted via hard copy, eDoc (Mail.dat/Mail.XML), Postal Wizard or the Intelligent Mail® small business (IMsb) Tool, PO Box, Caller & Reserve Services (EPOBOL), and Address Quality Products (AEC, AECII and ACS).

Products not currently supported include Electronic Verification System (eVS®), Parcel Return Service (PRS), PC Postage®, Scan Based Payment (SBP), Merchandise Return Service (MRS), Official Mail Accounting System (OMAS), Premium Forwarding Service Commercial (PFSC), Share Mail®, and Intelligent Mail barcode Accounting (IMbA). Customers utilizing these products will be continue to be supported through CAPS.

Sign up today by contacting your local BMEU or through the PostalOne! Help Desk at (800) 522-9085

Webinar Information

Business Mailer Support is hosting a series of EXTERNAL informational sessions. You are encouraged to attend a session to familiarize yourself with EPS and the migration process. Due to previous issues with Webex this is an updated link:

What: EXTERNAL EPS Informational Series

When: Every Tuesday, 1:00pm – 2:00pm (EST)

Meeting Number: 740 182 177

Meeting Password: This meeting does not require a password.

To join this meeting (Now from mobile devices!)

Go to https://uspsmeetings.webex.com/uspsmeetings/j.php?MTID=mb3a845f4f342d3a42e49bfbf15593b25

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Teleconference information

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Provide your phone number when you join the meeting to receive a call back. Alternatively, you can call:

Call-in toll-free number: 1-855-860-7461(US)

Call-in number: 1-678-317-2063(US)

Conference Code: 265 942 4067

Description

The Postal Service has launched a new payment processing platform called Enterprise Payment System (EPS) to replace the current CAPS system. Please click here to view the EPS timeline.

The Enterprise Payment System (EPS) allows customers to pay for Postal products and services through a single account, called the Enterprise Payment Account (EPA). The benefits of EPS include:

  • Pay and manage services online using a single account
  • Self-service customer experience
  • Enhanced security features, centralized balance and account management
  • Fund as ACH Debit or Trust Account
  • Mobile Check Deposit- allows you to deposit funds into your trust account using the camera on your mobile device
  • No manual application forms submitted to CAPS Service Center
  • Intuitive and interactive mailing reports

Ensure all permits and CRIDS and are known when migrating to EPS.

Featured Resources

Publications
08/16/2019
Applications/ Forms
03/13/2019
Fact Sheets
04/10/2019
Mobile Check Capture Fact Sheet

Mobile check deposit allows Enterprise Payment users to capture checks with their mobile phones and deposit them directly into their EPS account.  

Applications/ Forms
05/02/2018
Data Files
06/29/2019
Enterprise Payment System IV-MTR Data Elements (As of 6.29.19)

These data elements are valid as of June 29, 2019.

Data Files
06/10/2019
Enterprise Payment System IV-MTR Data Elements (As of 6.10.19)

These data elements are valid as of June 10, 2019.

EPOBOL Information

Fact Sheets
03/06/2018
Enterprise Post Office Boxes Online (ePOBOL) Fact Sheet

With the current implementation of EPS, business customers are able to manage their PO Boxes, Caller Services and Reserve Boxes online using the new Enterprise PO Boxes Online (ePOBOL) service.

Quick Service Guides
11/21/2016
Enterprise PO Boxes Online (ePOBOL) Quick Guide

The U.S. Postal Service is upgrading its payment architecture for enterprise and business customers.

Tools
08/08/2017
ePOBOL Migration Sheet

Send this migration sheet to the migration team using the USPSPayment@usps.gov email address.

EPS Fact Sheets

Fact Sheets
06/18/2019
Pay Balance and Fees Through BCG Fact Sheet

Please note that the BCG user must be the BSA or BSA delegate for manage mailing activity and be the EPS administrator or payment manager to use this service.

Fact Sheets
06/25/2018
Fact Sheets
07/12/2019
Enterprise Payment System Account Creation Fact Sheet

The new Enterprise Payment System (EPS) replaces the current product-centric payment with a centralized account processing system enabling customers to pay and manage their service online using a single account.

Fact Sheets
03/06/2018
Enterprise Post Office Boxes Online (ePOBOL) Fact Sheet

With the current implementation of EPS, business customers are able to manage their PO Boxes, Caller Services and Reserve Boxes online using the new Enterprise PO Boxes Online (ePOBOL) service.

Fact Sheets
09/02/2017
Enterprise Payment System-ACS/AEC Factsheet

The August release of the Enterprise Payment System continues to enable CAPS customers to transfer to EPS. Customers now have the ability to pay for their Address Change Service and Address Element Correction (AEC) services invoiced through the National Customer Support Center.

Fact Sheets
08/08/2019

EPS Guides/FAQs/Presentations

User Guides
12/08/2017
Enterprise Payment Retail Deposit Locations

These locations are available to make a deposit into your Enterprise Payment Account.

Quick Service Guides
11/21/2016
Enterprise PO Boxes Online (ePOBOL) Quick Guide

The U.S. Postal Service is upgrading its payment architecture for enterprise and business customers.

User Guides
11/06/2017
Enterprise Payment System (EPS) Data Dictionary

This document has separate tabs which describe the elements of EPS to CAPS mapping, CAPS to EPS mapping, the CAPS transaction number, and the code descriptions.

Data Files
06/10/2019
Enterprise Payment System IV-MTR Data Elements (As of 6.10.19)

These data elements are valid as of June 10, 2019.

Data Files
06/29/2019
Enterprise Payment System IV-MTR Data Elements (As of 6.29.19)

These data elements are valid as of June 29, 2019.

EPS Release Notes and Known Issues

Publications
08/15/2019