Enterprise Payment System
All eligible products must migrate from CAPS to EPS effective April 1, 2019. All new accounts must be established through EPS effective September 1, 2018.
Eligible Products and Services include First-Class Mail®, Letters, Cards, and Flats, Priority Mail, First-Class Package Service, USPS Marketing Mail™, Letters, Flats, and Parcels, Parcel Select®, Media Mail®, Library Mail, Bound Printed Matter, Periodicals, International Products, Business Reply Mail (BRM), and Every Door Direct Mail (EDDM®), submitted via hard copy, eDoc (Mail.dat/Mail.XML), Postal Wizard or the Intelligent Mail® small business (IMsb) Tool, PO Box, Caller & Reserve Services (EPOBOL), and Address Quality Products (AEC, AECII and ACS™).
Products not currently supported include Electronic Verification System (eVS®), Parcel Return Service (PRS), PC Postage®, Scan Based Payment (SBP), Merchandise Return Service (MRS), Official Mail Accounting System (OMAS), Premium Forwarding Service Commercial (PFSC™), Share Mail®, and Intelligent Mail barcode Accounting (IMbA). Customers utilizing these products will be continue to be supported through CAPS.
Sign up today by contacting your local BMEU or through the PostalOne! Help Desk at (800) 522-9085.
The Postal Service has launched a new payment processing platform called Enterprise Payment System (EPS) to replace the current CAPS system. Please click here for the timeline.
The Enterprise Payment System (EPS) allows customers to pay for Postal products and services through a single account, called the Enterprise Payment Account (EPA). The benefits of EPS include:
- Pay and manage services online using a single account
- Self-service customer experience
- Enhanced security features, centralized balance and account management
- Fund as ACH Debit or Trust Account
- Mobile Check Deposit- allows you to deposit funds into your trust account using the camera on your mobile device
- No manual application forms submitted to CAPS Service Center
- Intuitive and interactive mailing reports
Fact Sheets 05/23/2018
The new Enterprise Payment System (EPS) replaces the current product-centric payment with a centralized account processing system enabling customers to pay and manage their service online using a single account.
The Enterprise Payment System or EPS allows customers to pay for products and services through an Enterprise Payment Account (EPA) funded as an Automated Clearing House (ACH) Debit or Trust Account.
Fact Sheets 03/06/2018
With the current implementation of EPS, business customers are able to manage their PO Boxes, Caller Services and Reserve Boxes online using the new Enterprise PO Boxes Online (ePOBOL) service.
Fact Sheets 09/02/2017
The August release of the Enterprise Payment System continues to enable CAPS customers to transfer to EPS. Customers now have the ability to pay for their Address Change Service and Address Element Correction (AEC) services invoiced through the National Customer Support Center.
Applications/ Forms 05/02/2018
User Guides 12/08/2017
These locations are available to make a deposit into your Enterprise Payment Account.
Quick Service Guides 11/21/2016
The U.S. Postal Service is upgrading its payment architecture for enterprise and business customers.
User Guides 11/06/2017
This document has separate tabs which describe the elements of EPS to CAPS mapping, CAPS to EPS mapping, the CAPS transaction number, and the code descriptions.
Send this migration sheet to the migration team using the USPSPayment@usps.gov email address.