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Enterprise Payment System

All eligible products must migrate from CAPS to EPS effective April 1, 2019. All new accounts must be established through EPS effective October 1, 2018.

To watch instructional IV-MTR videos please follow this link.

Eligible Products and Services include First-Class Mail®, Letters, Cards, and Flats, Priority Mail, First-Class Package Service, USPS Marketing Mail, Letters, Flats, and Parcels, Parcel Select®, Media Mail®, Library Mail, Bound Printed Matter, Periodicals, International Products, Business Reply Mail (BRM), and Every Door Direct Mail (EDDM®), submitted via hard copy, eDoc (Mail.dat/Mail.XML), Postal Wizard or the Intelligent Mail® small business (IMsb) Tool, PO Box, Caller & Reserve Services (EPOBOL), and Address Quality Products (AEC, AECII and ACS).

Products not currently supported include Electronic Verification System (eVS®), Parcel Return Service (PRS), PC Postage®, Scan Based Payment (SBP), Merchandise Return Service (MRS), Official Mail Accounting System (OMAS), Premium Forwarding Service Commercial (PFSC), Share Mail®, and Intelligent Mail barcode Accounting (IMbA). Customers utilizing these products will be continue to be supported through CAPS.

Sign up today by contacting your local BMEU or through the PostalOne! Help Desk at (800) 522-9085

Webinar Information

Business Mailer Support is hosting a series of EXTERNAL informational sessions. You are encouraged to attend a session to familiarize yourself with EPS and the migration process. Due to previous issues with Webex this is an updated link:

What: EXTERNAL EPS Informational Series

When: Every Tuesday, 1:00pm – 2:00pm (EST)

Meeting Number: 740 182 177

Meeting Password: This meeting does not require a password.

To join this meeting (Now from mobile devices!)

Go to


Teleconference information


Provide your phone number when you join the meeting to receive a call back. Alternatively, you can call:

Call-in toll-free number: 1-855-860-7461  (US)

Call-in number: 1-678-317-2063  (US)

Conference Code: 265 942 4067


The Postal Service has launched a new payment processing platform called Enterprise Payment System (EPS) to replace the current CAPS system. Please click here to view the EPS timeline.

The Enterprise Payment System (EPS) allows customers to pay for Postal products and services through a single account, called the Enterprise Payment Account (EPA). The benefits of EPS include:

  • Pay and manage services online using a single account
  • Self-service customer experience
  • Enhanced security features, centralized balance and account management
  • Fund as ACH Debit or Trust Account
  • Mobile Check Deposit- allows you to deposit funds into your trust account using the camera on your mobile device
  • No manual application forms submitted to CAPS Service Center
  • Intuitive and interactive mailing reports

Ensure all permits and CRIDS and are known when migrating to EPS.

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Featured Resources

EPOBOL Information

EPS Fact Sheets

EPS Guides/FAQs/Presentations

EPS Release Notes and Known Issues

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