Enterprise Payment System

Centralized Account Processing System (CAPS) will retire October 2021.All customers with CAPS accounts need to migrate to Enterprise Payment System (EPS) as soon as possible to prevent loss of the ability to mail within the Postal Service. For more information please go to: https://postalpro.usps.com/caps-to-eps

Sign up today via one of the options below:

  • Select “Get Access” on the “Enterprise Payment System” Tab
  • Your Local Business Mail Entry Unit
  • Call Mailing Shipping Solutions Center (MSSC) at (877) 672-0007
  • Email postalone@usps.gov or call PostalOne! Help Desk at (800) 522-9085.

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To watch instructional IV-MTR videos please follow this link.

 

 

 

Description

The Enterprise Payment System (EPS) allows customers to pay for Postal products and services through a single account, called the Enterprise Payment Account (EPA). The benefits of EPS include:

  • Pay and manage services online using a single account
  • Self-service customer experience
  • Enhanced security features, centralized balance and account management
  • Fund as ACH Debit or Trust Account
  • Mobile Check Deposit- allows you to deposit funds into your trust account using the camera on your mobile device
  • No manual application forms submitted to CAPS Service Center
  • Intuitive and interactive mailing reports

Ensure all permits and CRIDS and are known when migrating to EPS.

Featured Resources

Publications
06/18/2020
Fact Sheets
05/04/2021
Mobile Check Capture Fact Sheet

Mobile check deposit allows Enterprise Payment users to capture checks with their mobile phones and deposit them directly into their EPS account.  

Applications/ Forms
05/02/2018
Technical Specifications
06/13/2022

EPOBOL Information

Fact Sheets
11/05/2021
Enterprise Post Office Boxes Online (ePOBOL) Fact Sheet

With the current implementation of EPS, business customers are able to manage their PO Boxes, Caller Services and Reserve Boxes online using the new Enterprise PO Boxes Online (ePOBOL) service.

Quick Service Guides
11/20/2020
Enterprise PO Boxes Online (ePOBOL) Quick Guide

The U.S. Postal Service is upgrading its payment architecture for enterprise and business customers.

Tools
08/08/2017
ePOBOL Migration Sheet

Send this migration sheet to the migration team using the MSSC@usps.gov email address.

EPS Fact Sheets

Fact Sheets
12/28/2021
Pay Permit Fees Through BCG Fact Sheet

Please note that the BCG user must be the BSA or BSA delegate for manage mailing activity and be the EPS administrator or payment manager to use this service.

Fact Sheets
11/20/2020
Fact Sheets
07/16/2021
Enterprise Payment System Account Creation Fact Sheet

This fact sheet has been updated to remind customers to ensure that any maximum spending limits established by your financial institution are sufficient to cover all potential postage and fees.

Fact Sheets
11/05/2021
Enterprise Post Office Boxes Online (ePOBOL) Fact Sheet

With the current implementation of EPS, business customers are able to manage their PO Boxes, Caller Services and Reserve Boxes online using the new Enterprise PO Boxes Online (ePOBOL) service.

Fact Sheets
11/24/2020
Enterprise Payment System-ACS/AEC Factsheet

The August 2017 release of the Enterprise Payment System enables CAPS customers to transfer to EPS. Customers now have the ability to pay for their Address Change Service and Address Element Correction (AEC) services invoiced through the National Customer Support Center.

Fact Sheets
08/19/2021

EPS Guides/FAQs/Presentations

Presentations
08/19/2021
User Guides
10/19/2020
Enterprise Payment Retail Deposit Locations

These locations are available to make a deposit into your Enterprise Payment Account.

Quick Service Guides
11/20/2020
Enterprise PO Boxes Online (ePOBOL) Quick Guide

The U.S. Postal Service is upgrading its payment architecture for enterprise and business customers.

User Guides
09/22/2021
Enterprise Payment System (EPS) Data Dictionary

This document has separate tabs which describe the elements of EPS to CAPS mapping, CAPS to EPS mapping, the CAPS transaction number, and the code descriptions.

EPS Release Notes and Known Issues

Publications
01/31/2022