Enterprise Payment System
All eligible products must migrate from CAPS to EPS effective April 1, 2019. All new accounts must be established through EPS effective October 1, 2018.
To watch instructional IV-MTR videos please follow this link.
Eligible Products and Services include First-Class Mail®, Letters, Cards, and Flats, Priority Mail, First-Class Package Service, USPS Marketing Mail™, Letters, Flats, and Parcels, Parcel Select®, Media Mail®, Library Mail, Bound Printed Matter, Periodicals, International Products, Business Reply Mail (BRM), and Every Door Direct Mail (EDDM®), submitted via hard copy, eDoc (Mail.dat/Mail.XML), Postal Wizard or the Intelligent Mail® small business (IMsb) Tool, PO Box, Caller & Reserve Services (EPOBOL), and Address Quality Products (AEC, AECII and ACS™).
Products not currently supported include Electronic Verification System (eVS®), Parcel Return Service (PRS), PC Postage®, Scan Based Payment (SBP), Merchandise Return Service (MRS), Official Mail Accounting System (OMAS), Premium Forwarding Service Commercial (PFSC™), Share Mail®, and Intelligent Mail barcode Accounting (IMbA). Customers utilizing these products will be continue to be supported through CAPS.
Sign up today by contacting your local BMEU or through the PostalOne! Help Desk at (800) 522-9085
Webinar Information
Business Mailer Support is hosting a series of EXTERNAL informational sessions. You are encouraged to attend a session to familiarize yourself with EPS and the migration process. Due to previous issues with Webex this is an updated link:
What: EXTERNAL EPS Informational Series
When: Every Tuesday, 1:00pm – 2:00pm (EST)
Meeting Number: 746 736 388
Meeting Password: This meeting does not require a password.
To join this meeting (Now from mobile devices!)
Go to https://uspsmeetings.webex.com/uspsmeetings/j.php?MTID=m16e815612fc10e6d0ff515ac501224f3
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Teleconference information
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Provide your phone number when you join the meeting to receive a call back. Alternatively, you can call:
Call-in toll-free number: 1-(855) 860-7461 (US)
Call-in number: 1-(678) 317-2063 (US)
Conference Code: 819 297 8257
Description
The Postal Service has launched a new payment processing platform called Enterprise Payment System (EPS) to replace the current CAPS system. Please click here to view the EPS timeline.
The Enterprise Payment System (EPS) allows customers to pay for Postal products and services through a single account, called the Enterprise Payment Account (EPA). The benefits of EPS include:
- Pay and manage services online using a single account
- Self-service customer experience
- Enhanced security features, centralized balance and account management
- Fund as ACH Debit or Trust Account
- Mobile Check Deposit- allows you to deposit funds into your trust account using the camera on your mobile device
- No manual application forms submitted to CAPS Service Center
- Intuitive and interactive mailing reports
Ensure all permits and CRIDS and are known when migrating to EPS.
Featured Resources
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Announcements 06/13/2018
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Announcements 06/13/2018
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Applications/ Forms 05/02/2018
EPOBOL Information
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Fact Sheets 03/06/2018
Enterprise Post Office Boxes Online (ePOBOL) Fact Sheet
With the current implementation of EPS, business customers are able to manage their PO Boxes, Caller Services and Reserve Boxes online using the new Enterprise PO Boxes Online (ePOBOL) service.
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Quick Service Guides 11/21/2016
Enterprise PO Boxes Online (ePOBOL) Quick Guide
The U.S. Postal Service is upgrading its payment architecture for enterprise and business customers.
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Tools 08/08/2017
ePOBOL Migration Sheet
Send this migration sheet to the migration team using the USPSPayment@usps.gov email address.
EPS Fact Sheets
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Fact Sheets 11/09/2018
Pay Balance and Fees Through BCG Fact Sheet
Please note that this document is being revised.
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Fact Sheets 06/25/2018
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Fact Sheets 12/13/2018
Enterprise Payment System Account Creation Fact Sheet
The new Enterprise Payment System (EPS) replaces the current product-centric payment with a centralized account processing system enabling customers to pay and manage their service online using a single account.
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Fact Sheets 03/06/2018
Enterprise Post Office Boxes Online (ePOBOL) Fact Sheet
With the current implementation of EPS, business customers are able to manage their PO Boxes, Caller Services and Reserve Boxes online using the new Enterprise PO Boxes Online (ePOBOL) service.
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Fact Sheets 09/02/2017
Enterprise Payment System-ACS/AEC Factsheet
The August release of the Enterprise Payment System continues to enable CAPS customers to transfer to EPS. Customers now have the ability to pay for their Address Change Service and Address Element Correction (AEC) services invoiced through the National Customer Support Center.
EPS Guides/FAQs/Presentations
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Presentations 02/07/2019
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User Guides 12/08/2017
Enterprise Payment Retail Deposit Locations
These locations are available to make a deposit into your Enterprise Payment Account.
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User Guides 11/06/2017
Enterprise Payment System (EPS) Data Dictionary
This document has separate tabs which describe the elements of EPS to CAPS mapping, CAPS to EPS mapping, the CAPS transaction number, and the code descriptions.
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Quick Service Guides 11/21/2016
Enterprise PO Boxes Online (ePOBOL) Quick Guide
The U.S. Postal Service is upgrading its payment architecture for enterprise and business customers.
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User Guides 11/06/2017
Enterprise Payment System (EPS) Data Dictionary
This document has separate tabs which describe the elements of EPS to CAPS mapping, CAPS to EPS mapping, the CAPS transaction number, and the code descriptions.
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Technical Specifications 12/21/2018
Enterprise Payment System IV-MTR Data Elements (Current)
Detailed information on the Enterprise Payment System data elements available through the Informed Visibility Mail Tracking & Reporting (IV-MTR) application
EPS Release Notes and Defects
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Release Notes 09/23/2018
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Publications 12/28/2018
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Tools 10/30/2018