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Product Tracking and Reporting (PTR)

Product Tracking and Reporting (PTR) is the database that stores tracking scan data for all barcoded packages and extra services products.

Who is PTR for?

Barcoded packages and extra services products

Parcels

Description

Product Tracking and Reporting (PTR) is the database that stores tracking scan data for all barcoded packages and extra services products. The scan events take place from acceptance all the way to delivery. The tracking information comes from business mailer's files, handheld scanners, retail equipment, mail processing equipment, and several other Postal systems. PTR also sends payment information to the Electronic Verification System (eVS) and the Electronic Marketing Reporting System (EMRS). Signature images are also available for applicable products. Extract files are sent to business customers to supply them with tracking events. The USPS Tracking™ website is also available to individual customers to check the delivery status of their items and request proof of delivery or e-mail notification, when applicable.

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Featured Resources

  • Presentations 08/23/2013

    TEM Webinar

    This webinar covers TEM with Product Tracking and Reporting (PTR) and Electronic Verification System (eVS).

  • Data Files 09/29/2017

    PTR Error/ Warning Messages

    This document provides information on the Product Tracking System Error and Warning Messages.

  • Release Notes 09/15/2013

    Product Tracking System PTS II Release Notes Release 1.5

    The United States Postal Service (USPS) Product Tracking System (PTS) Release 1.5 will occur on September 15, 2013. These External Release Notes are prepared to notify you of the changes that were implemented and how they affected the following areas

  • Release Notes 07/28/2013

    Product Tracking System PTS II Release Notes Release 1.4

    The United States Postal Service (USPS) Product Tracking System (PTS) Release 1.4 occurred on July 28, 2013. These Release Notes are prepared to notify you of the changes that were implemented and how they affected the following areas.

  • Fact Sheets 07/27/2014

    Product Tracking System PTS II Release Schedule

    This document provides an overview of PTSII release activities and dates for 2013-2014.

Related Products

Electronic Verification System (eVS®)

The Electronic Verification System (eVS®) enables parcel mailers to submit documentation and pay postage by transmitting electronic manifest files to the eVS database.

Intelligent Mail® Package Barcode (IMpb)

IMpb provides piece-level data to enable the Postal Service to increase efficiency, add value to its package product line, and enhance its package tracking capabilities.

Contact

For questions, please call 877-264-9693 (option 1) or email Delivery.Confirmation@usps.gov.

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