Product Tracking and Reporting (PTR)
Product Tracking and Reporting (PTR) is the database that stores tracking scan data for all barcoded packages and extra services products.
Who is PTR for?
Barcoded packages and extra services products
Parcels
Description
Product Tracking and Reporting (PTR) is the database that stores tracking scan data for all barcoded packages and extra services products. The scan events take place from acceptance all the way to delivery. The tracking information comes from business mailer's files, handheld scanners, retail equipment, mail processing equipment, and several other Postal systems. PTR also sends payment information to the Electronic Verification System (eVS) and the Electronic Marketing Reporting System (EMRS). Signature images are also available for applicable products. Extract files are sent to business customers to supply them with tracking events. The USPS Tracking™ website is also available to individual customers to check the delivery status of their items and request proof of delivery or e-mail notification, when applicable.
Featured Resources
09/29/2017
PTR Error/ Warning Messages
This document provides information on the Product Tracking System Error and Warning Messages.
09/15/2013
Product Tracking System PTS II Release Notes Release 1.5
The United States Postal Service (USPS) Product Tracking System (PTS) Release 1.5 will occur on September 15, 2013. These External Release Notes are prepared to notify you of the changes that were implemented and how they affected the following areas
07/28/2013
Product Tracking System PTS II Release Notes Release 1.4
The United States Postal Service (USPS) Product Tracking System (PTS) Release 1.4 occurred on July 28, 2013. These Release Notes are prepared to notify you of the changes that were implemented and how they affected the following areas.
Related Products
Electronic Verification System (eVS®)
The Electronic Verification System (eVS®) enables parcel mailers to submit documentation and pay postage by transmitting electronic manifest files to the eVS database.
Intelligent Mail® Package Barcode (IMpb)
The Intelligent Mail Package Barcode (IMpb) provides the best commercial prices with the largest discount available, piece-level tracking information at no additional charge for most products, and access to new products, services, and enhanced features. The addition of two (2) supplemental IMmb’s to the existing IMpb on a USPS shipping label results in enhanced package visibility with less mail rework.
Contact
For questions, please call 877-264-9693 (option 1) or email Delivery.Confirmation@usps.gov.