Customer Label Distribution System (CLDS)
CLDS is a web-based application that provides mailers with the capability to create, edit, and locally print or submit Intelligent Mail® tray label orders online for printing by the Topeka National Print Center (NPC).
NOTICE: Topeka National Printing Center (NPC) is working to fix a maintenance issue with their tray label printing press. All label orders are on hold and will not be accepted until further notice and while they make the necessary repairs. If users need tray labels immediately, they can use the local print option. Please see Section 9 of the CLDS Users Guide.
Who is CLDS for?
The Customer Label Distribution System (CLDS) is an online alternative to the existing manual label order process, offering a suite of electronic services designed exclusively for business mailers. With CLDS you can:
- Print label orders on local Windows printers
- Print label orders on a Microcom 426 label printer
- Order bulk, collated, or DMM label orders from the Topeka LPC
- Create and save orders to save time
- Track the status of your label orders
- Manage your account
- Modify, cancel and edit collated orders that are in process
- Provide direct feedback to the U.S. Postal Service
For help gaining access to CLDS, please reference Getting Started.
For general questions, please use the CLDS User Guide.
For training, please download the Web Based Training Course from the CLDS References Page.
Find additional tools and resources for mailers at the Business Customer Gateway.
Mailers can log in to CLDS at http://clds.usps.com. First-time CLDS users must register via the Business Customer Gateway to obtain an assigned Mailer ID (MID). FAQs, User Guide and a web-based training course are all available on the CLDS home page for instructions on how to use CLDS.
Intelligent Mail® Tray Label
All tray label production systems are being transitioned to produce a 24-digit Intelligent Mail® (IM®) tray label in support of the USPS® "100% Visibility" strategy. The IM tray label allows for the unique identification of every tray, tub, and sack traveling throughout our mail processing and delivery network.
Contact the Topeka NPC if you have any questions about existing orders:
Topeka NPC Customer Service
Phone: 1-800-332-0317 option: 3 (for Tray and Sack)
For technical questions regarding CLDS contact the USPS help desk at 1-800-USPS-HELP (1-800-877-7435).