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Standard Full-Service Certification for Mailers

The United States Postal Service is offering Full-Service Certification (FSC) to mailers who apply for certification and can demonstrate their mail quality.

Who is Standard Full-Service Certification for?

Mailers and Mail Service Providers who have been submitting Full-Service mailings for over 90 days.

First Class Mail
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Standard Mail

Full-Service Certification Programs

Description

The United States Postal Service is offering Full-Service Certification (FSC) to mailers who apply for certification and can demonstrate their mail quality. Mailers who prove they regularly meet or exceed the high quality standards of the USPS will then be featured prominently on the USPS website. FSC is a voluntary certification offered to mailers that have provided consistent, high quality mailings to the USPS.

The criteria for Standard Full-Service Certification includes the following:

  • Achieve established full-service quality thresholds
  • Maintain quality thresholds

In order to apply for certification, a mailer must have been submitting Full-Service mailings for at least 90 days and monitoring their mail quality in the Mailer Scorecard. Those mailers that meet or exceed the quality thresholds listed in the Mail Quality Reports on the Business Customer Gateway may fill out a MSP/Mail Owner Full Service Template and apply for certification.

After your MSP/Mail Owner Full Service Template is received, the data from your mailings for the previous 3 months will be analyzed. If the established quality thresholds in the Mailer Scorecard have been met, your company will be listed as a Full-Service Standard Certified mailer and you will be notified of your status.

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Featured Resources

  • User Guides 01/28/2015

    Full-Service Certification Standards

    This document includes information on Full-Service Standard and Platinum certification programs for mailers and mail service providers.

  • Applications/ Forms 03/28/2016

    MSP/Mail Owner Application for Full-Service Certification

    The application for enrollment in a voluntary program to become a certified Full-Service Mail Owner or Mail Service Provider. 

  • Applications/ Forms 05/01/2014

    Full-Service Mailer's Checklist

    Your Quality Manual includes the written procedures required by the Quality Manual (QM) standards and must also contain all the supporting documentation to meet the FULL SERVICE standards.

Related Products

Platinum Full-Service Certification

The Platinum Full-Service Certification (FSC) is available to mailers who can demonstrate an exceptional degree of mail quality and fulfill the application process. 

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